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Customer reviews

Rating 4.3 out of 5 stars with 646 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-646 of 646 reviews
  • Rated 2 out of 5 stars

    JBL Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im my opinion the ear buds are not a reliable fit. They pop out easy regardless if the various sizes available.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our JBL Vibe Buds. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. JBL

  • Rated 5 out of 5 stars

    Great Product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great, no issues. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bud for at home on the go. Connects to anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I buy more in the future thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loose connectors?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sre my gym headphones and they have one job. Be charged while theyre in the pods in my car. And everytine I go to the gym, the headphones are low on power. I charge the pods case while in the gym so its nevwr without charge. I suspect the conmectors are not great at connecting and hence one of the pods always loses charge when Im at the gym. Unsatisfied with this inconvenience.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help. Here are some troubleshooting steps that can help isolate the issue of your JBL Vibe Buds. You may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 2 out of 5 stars

    Lost ear plug.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but it popped out of my ear in the train and lost it. Could not find it on the floor.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Buds TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

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