Customer Ratings & Reviews
- Model:
- EBEAIRNCRBLK82
- |
- SKU:
- 6426503
Customer reviews
Rating 4 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the Epic Air ANC True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users appreciate the comfort and secure fit of the earbuds, making them suitable for smaller ears. However, some users have experienced connectivity issues, encountered bugs in the app, and found the bass to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Great sound, okay ANC, a bit big for my ear canal
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was intrigued by the promise of these. I have not tried these tiny true wireless type earbuds before. The app for these is detailed on the packaging and easy to find on the app store. You need to app to update the firmware, which as of my review there was a firmware to improve the microphone performance on calls. The app also allows you to fine tune the ANC performance to a point, and also setup a custom equalizer profile. The earbuds are separate operating wise, meaning you can use them one at a time for calls or audio books if you really need to stretch out your standby/battery time. There are no regular buttons on these, just the backs of each buds sensor pad, which you tap or hold to perform a variety of commands. The charging case can be charged wirelessly or by usb plug. When listening to something in an app that has play/pause control, it will auto pause if you pull one of the earbuds out of your ear, and start playing again when you reinsert it. You can turn off this option via the app. The sound of these is great, and I found that the EQ profile called Jlabs worked very well. The heavy bass EQ preset was well, too heavy on the bass for my taste. There are three settings for the ANC cycle, they are ANC off, ANC on, and Break Through. The ANC is noticeable, but not nearly as strong or reliable as a good pair of over the ear cans with ANC. I thought the Breakthrough feature was interesting, it uses the microphones on the buds to put in sound from around you into your speakers so you will know if something loud is happening around you, the level of this pickup can be adjusted via the App. When I tried it with out any music or media playing, it was a bit strange, especially your own voice as it gets amplified right to your ears and there is a kind of hiss slight static sound. With music playing at medium to high volume I found that it actually did a good job letting me hear a repeated clap 5 feet or so to both my left and right. This could help people who get startled easily when out and about while listening to music or zone out and don't pay attention to their surroundings due to the loss of hearing caused by loud music. The batteries last long enough and the case recharges the buds several times. I could not stand wearing them in my tiny ear canals long enough to drain the batteries on the buds at one go. I have fairly small ear canals and these earbuds make them sore in about an hour or so. Changing the size of the covers doesn't seem to help, the electronic earbud piece itself just seems a bit large for me. The fit issue will most likely not be a problem for most people. Overall, these are good earbuds with a lot of features, especially if you use the app. Your biggest problem with these might be losing them, since they are so small. Biggest convivence is also their biggest weakness. I recommend these to try and hopefully they fit your ear canals better than mine!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
10/10 Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Didn't even know about the be aware option for audio and absolutely love it! Sound quality is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better than EarBuds from Apple
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift and they blow Apple earBuds away. I use them every night and the sound quality is amazing.
I would recommend this to a friend Rated 4 out of 5 stars
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid had to have this pair for the black friday sale. I tried to get him to buy another brand.
I would recommend this to a friendRated 5 out of 5 stars
Good wireless earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like these earphones and the price was good (bought during Chistmas sale) purchased 3 pairs for gifts.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Jlab earbud review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the my first true wireless earbuds. they sound great and love the bass boost. The sound app works great.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for conference calls but use them more to listen to music as they won’t connect to my iPhone 8
I would recommend this to a friend Rated 4 out of 5 stars
Great, just need to fix the app!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent earbuds. Unfortunately the app seem a little suspect. I try updating the earbuds but couldn't seem to do it either iPhone or Android. Fix the app please!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
JLab - Epic Air ANC True Wireless Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great when i can get them working. Currently having problems getting them charged.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a huge fan of this brand and it’s the best they’ve made definitely recommend getting this item
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. Its so easy to use. If I had to purchase again I would
I would recommend this to a friend Rated 4 out of 5 stars
Wife loves them!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the wife. She uses them ALL the time so she doesn’t have to listen to me. Got them on a deal of the day. Would do again for sure
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Disappointing for mobile phone calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is great as far as the charger and the number of ear cushions provided to make sure these buds stay in. However the connection to your phone is very spotty and it is difficult to both hear and be heard which is the main reason I bought these. Music does sound great when these buds are connected and working properly.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
ease of use great for travel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these bought them again after i lost my first pair
I would recommend this to a friend Rated 3 out of 5 stars
They're okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy sum ear buds for my wife because I broke her last pair on accident. They were wired together but Bluetooth. She was happy at first around the house they're great but she jogs thru the neighborhood and can't enjoy it because of interference with electronic devices or whatever so they keep cutting out. Can't enjoy the run. So I got to listen to her complain about it gives me a headache what a pain in the rear! That will ruin anyone's day.
No, I would not recommend this to a friendRated 4 out of 5 stars
Very nice for the price, but could be more comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the price, but could be more comfortable. I like them but only for 2 hours or less of wear; after that they become uncomfortable.
I would recommend this to a friend- Cons mentioned:App
Rated 3 out of 5 stars
Headphones overall not goo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch controls not good, app to update headphones is not working. In my ears do not fit well the headphones
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey there, try reinstalling the app to get the update to work and try the different eartips for the best fit. -JLab Audio
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I’d buy them again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for 39. I previous had a pair that cost 200 and these are just as good!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Fair price but possible issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right one died after 1 month. They sound great and the whole charging and interface seemed well. But I cant recommend. Especially after buying 3 pairs of ear buds in 6 months from best buy (all different brands; JBL, habra, etc.) I finely said screw it and dished out a bit more for my samsungs. Hate having to return or get a refund. I rely on my headset.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Comfortable fit in the ear. Minimal background noise heard while using them.
I would recommend this to a friend














