Customer Ratings & Reviews
- Model:
- EBEAIRNCRBLK82
- |
- SKU:
- 6426503
Customer reviews
Rating 4 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the Epic Air ANC True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users appreciate the comfort and secure fit of the earbuds, making them suitable for smaller ears. However, some users have experienced connectivity issues, encountered bugs in the app, and found the bass to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Wireless charging
Rated 4 out of 5 stars
I love/hate these earbuds!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I were to give a rating based solely on the feature set of these buds, they would be a solid 5 star product. In fact, they're unmatched at this price point. You get user-controllable ANC, user-controllable pass-through sound (JLab calls it "Be Aware"), feature-laden app support, customizable touch controls, in-ear sensors for auto play/pause, Qi wireless charging, mono-mode for single ear listening, insane battery life, and more. That's the love part of this review. Here's the "yes, but" you knew was coming... The sound quality is average for this price point. It isn't bad, not by a long shot, but it's not jaw-dropping either. Fit isn't stellar either, despite having a wide range of tip sizes, including a memory foam pair (yet another win). I think it's because they're relatively heavy at 7 grams each. I even purchased a full set of memory foam tips from JLab directly to try that out. Also, the case, although very premium looking with it's vegan leather veneer, is monstrously huge and very noticable if carried in a front pocket of jeans and even loose-fitting trousers. I have a pair of FIIL T1-XS buds that have many of these features, not all of them (no ANC!), and even fewer that can be customized. Also, you need the app to access different EQ modes. NOTE: with the JLabs, you can do this right from the touch controls. But dang it, the FIILs sound so much better and only weigh 3.5 grams. The reason that I hate these Jlabs is bc I WANT so much to love them. Seriously, if you look for buds with ALL of the features I mentioned above, you're likely to spend at least double the price, but probably much more than that. But in the end, doesn't sound quality matter most?
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use, Sound quality
Rated 4 out of 5 stars
Keep up with technology.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, it worth the price I paid for it, which was a sale price. I would buy it at the original price. Secondly, the sound quality is pretty good, it's keeps a long charged, love the features with a tap of the fingers and how it turns off when it's idle. Love, love the charging case. So convenient and easy to keep your buds ready to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality, Wireless chargingCons mentioned:Bass
Rated 4 out of 5 stars
Good for the price range on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair and like the ability to change / customize each side for 1, 2 or 3 taps. EQ settings help, but still lacking in bass compared to others. Memory Foam tips help with bass response and blocking noise, use these when cutting grass. Good value if not paying full price. Wireless charging case is great!
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Wireless charging
Rated 3 out of 5 stars
not bad, but not the best due to requiring the app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right off the bat I loved these things, I used them with my iPhone and downloaded the app. They needed an update and you need the app to update, doesn't take but a couple minutes to be ready to use. The app provides all kinds of customizations, but the app needs some work, more on that in the pros and cons. Pros: The fit: Comfortable in the ear, and lots of rubber heads and a foam set to help seal the ear canal. The App: The App is easy to use, you can set the touch functions for each earbud, 3 commands per earbud. You can choose between preset equalizer settings or customize them and save them. The app tells you the battery life of each earbud in %. They function without the app having to be on. Use: The earbuds vocalize in your ear when they connect and tell you the power level of the earbud when you put it in(battery full, battery medium, low battery). They have not fallen out of my ear yet. Battery life: I have not had them shut off on me yet, and I've used them for several hour stints, and they charge pretty fast. The case can charge them several times before needing to be charged itself. I have not had either one run down completely yet. the wireless charging it awesome and so is the little USB pigtail that is attached and hides away. I can charge it next to my laptop on my desk, or on my wireless charger at night. The Case: The case is very lightweight, and can charge wirelessly which is awesome! The magnet is strong enough to hold them in, I dropped the case on my wood floor once and the buds fell out, but other than that, they are easy to put in and easy to pull out. There is a charging indicator for the case (white lights) and charging indicators for the earbuds (blue lights). I don't understand the people who are complaining about the small usb cord, I think its convenient, not for wall charging but for charging with your laptop, desktop, I have a power strip with 2 usb ports on it by my couch, so it just sits on the floor plugged in to that if I need to. So many solutions for such a weird problem. If they gave you a longer wire, you'd be complaining about the lack of portability with this long charging wire... its why I hate my other bluetooth speaker, poor wire storage and connection location... this solves that. ANC: I have not actively tested the Active Noise Cancelling or the Be Aware function beyond turning them on and off. Working at home with my kid schooling online, I just not have found a time to actually test this out... sorry. Cons: Fit: It may be just my ears but the earbuds seem to need the pressure of the inside back of your ear to really seat in there, so for some ears they may be to bulky, like my wife's ears. The App: They need the app to work their best, even though they work without the app. The app wants BOTH earbuds synced with your phone when you open it. It gives you a small blurb saying to sync both, then you hit ok, and when you choose to try any of the app features, the app closes. This causes the earbuds to not remember which equalizer you had picked so you need to sync both earbuds, open the app, choose your custom equalizer settings (because the default is too much treble for my taste) then close the app and put the other bud away... otherwise just deal with the default equalizer setting. I am going to try and put my custom equalizer setting to the first one instead of the last one and hope that it defaults to that one instead... worth a try. I wish the app was just the interface to set the earbuds and then not need it anymore until you want to change them again... but alas it does not seem the case... if this was the case, I could set the earbuds to how I want them, then when I connect to my laptop, it would remember them. Touch sensitivity: more frustrating than helpful, still trying to figure out the timing of the taps, what it actually considers a tap, because tapping and touch+hold have different functions and the earbud gets confused on what I want. I find myself using my phone to maneuver songs and volume. Auto Play/Pause sensor - you can turn the feature on or off where it senses when the earbud is in your ear or when you pull it out thus pausing it. This feature needs a lot of work in my opinion. I got so frustrated just sitting there listening to a video or a song and the earbuds suddenly pause it, the un-pause it, then pause it, then un-pause it, because it can't decide if its in my ear or not... So FRUSTRATING, especially when doing dishes and your hands are wet, trying to tap the earbud with your shoulder so it knows you are there... I just finally turned that feature off after 2 weeks of it. Use with other devices: I tried these out with my laptop, and they connected, but without the app, these things use the default equalizer with is too tinny, more-so than when its connected to my phone it seems. I found no way to fix the sound quality when connected to my PC. There isn't a driver, or any interface to tweak them when using them on a PC. and the connection quality with the computer was severely lacking. I have resolved to use them only with my phone, which is sad as I would have liked to use them with my laptop to watch movies, never had this problem with my airpods. Overall: I got these as the deal of the day for $50, so I'm happy with them for that price point, not sure I would have kept them if I had paid full price. I prefer my airpods, but I have the old ones and they don't fit the ears so well and I don't want to pay full price for new ones. These are my everyday ones for now, and I'll give my airpods to my wife. I will do more testing with the ANC and Be Aware. I wish I could pair one earbud with my laptop and one earbud with my phone so I can multifunction with them while working from home... but that may be too much to ask.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Epic Air ANC ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the sound these ear buds put out. They stay put in my ears while I'm out on my daily walks. They stay connected 95 percent if the time. I believe it's the power wires where I walk that cause the short drops in connection. Around the house and on phone calls they are great no problems and sound is clear. There is an application to help set up the eq sound and tap control settings. Charge case is nice with built in charge cable that's about 3 inches long. Wish it was a little longer but it works great. My battery life is 8 hours plus but I don't have ANC turned on.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit charge lasts forever in my opinion
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Wireless charging
Rated 5 out of 5 stars
Worth the sale price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are interesting... With that being said, I like them, and especially for them being on sale, they are worth the sale price. They have a lot of good features. The eq soundstages, the active noise camcelling is decent, the call quality is better than expected and the wireless charging capability is a plus. The battery life has also improved from the last gen's version. Kudos to that. 2 things I'm personally not too crazy about is how automatic the connection is. Even when I'm not using the buds, they want to stay connected to whatever device they were last connected to. So I always have to unpair them to use another bluetooth device for the connection. It's like they are jealous and possesive towards you to not connect anything else while you are using them. The angry gf/bf rears it's ugly head. Haha. Anyway, regular price $100? Hmmm. That's debatable. And the attached charging cable idea? It's a love/hate concept. The jury is still out on that idea with me. Recommendable, yes. When they're on sale, even more so. Thanks for reading.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent buy for the money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to spend all the money for the Apple earbuds - in case I would lose them while walking or traveling. These JLab buds are great. They have an awareness and a noise cancelling function and I can control the volume with just a tap. Love them. They hold a charge really well, and charge up quickly when needed in the small case.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
The best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best wireless earbuds. I did some research before comparing different brands. I am petite 4’11” and small ears. These fit perfectly and do not move at all. I have not had them fall out during the day or through workouts. I found them to be very comfortable for prolonged use (6 hours or more). The sound is good with no lagging. No connectivity issues and the charge lasts me well over 5 hours. The touch buttons are sensitive, which is great because you don’t have to jam the bud into your ear causing pain like other brands. It’s just a light tap. Controls are easy to use once you figure them out. Noice cancellation is great, not 100% but then again no bud is. I would say it is a good 90% and the be aware is fantastic because i can block noise out in the airport, but get important announcements. The only con I found is that initially people said I sounded as if I was on speaker phone, but that only happened once. I am beyond thrilled I chose these buds, they are perfect and just what I was looking for.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Get them on sale to maximize savings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both the JLab Epic Air ANC, and the JBuds ANC, and I have been using them for the past 2 weeks regularly. Believe it or not, I prefer the JBuds ANC, and here is why. For the price of $69 it's a better buy than the $99 Epic Air ANC. The JBuds have a better sound and it gets at least 2 clicks louder than the Epic ANC. Also the JBuds ANC have better ANC performance due to blocking more of the ear canal naturally. The only thing the Epic ANC has over the JBuds is a subpar app that allows u to customize controls and EQ, but the default settings of the JBuds is fine. All in all, the Epic ANC is decent if u want all the extra bells and whistles such as wireless charging and an extended battery life. You will not be disappointed if you spend the $99, especially if you get them half off on sale like I did, I just think the better value is with the JBuds. The 2 complaints I have is the fit, because they have a longer stem to insert in your ear, it can be inserted pretty deep, causing ear fatigue en route to chasing that perfect seal, and also when the ANC is turned all the way up, you can hear white noise in the background and it's pretty audible. If you really want to buy these, wait for them to go on sale is my recommendation, otherwise get the more polished, in my opinion, JBuds ANC
I would recommend this to a friend - Pros mentioned:Sound quality, Wireless charging
Rated 5 out of 5 stars
Full Featured, Great Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed these on sale for $49. At that price, there is nothing that compares. At the regular price of $99, these are still at the top of their class in terms of features, build, and sound. SOUND Fully customizable sound with the 10-band EQ in the App. Because they use quality drivers, you can EQ to your preference. I tend to enjoy the JLab Signature sound, but I did experiment with the EQ and it works great. BUILD The case is well build and feels high-end. Wireless charging works like a charm and the size is pocketable. The earbuds themselves are made of a smooth, sturdy plastic and feel very solid. These have a high quality feel, which is impressive for the price. ANC Because these seal in your ear, they have a good measure of passive isolation to begin with. Coupled with competent ANC, these work quite well for the gym or commuting. Overall, these are a fantastic value, even at regular price. Fully recommend!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love the call quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy to use just hard to put on my ear but everybody got different ear so mine might be a weird one lol. Easy to use and the call quality its excellent i have the galaxy pro and this earbuds the people can hear me no issues with the mic. Also battery life is amazing!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Perfect earbuds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JLab headphones: good sound, budget-friendly, reliable fit.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality, Wireless charging
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a pair on the Black Friday deal. I've been getting different wireless earbuds for a while and these have been the best I've gotten so far. Previously I had the JLab JBuds Air, and those were OK, but the fit wasn't great and I felt I looked like Shrek with them in my ears. These work, look, and fit great. The taps to control them isn't always on-point, but I think that's more user error (my aim being a little off) than any problem with function. The wireless charging option with the case it a great feature. Noise Cancelling does a good job, but the Be Aware isn't great if it's windy or with much background noise. I've not been brave enough to spend on more expensive true wireless earbuds, but with how much I enjoy these, I can't think of a reason I would. Highly recommend.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Decent.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on black friday and so far each bud will last me full 8 hour shift of constant use on youtube , netflix and pandora. Got it to 9 hours before it died but I love em. Mic is so so, fit is good until I eat or yawn. Sound is decent and overall for $49.99, it's worth it for me.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Love these so much, just not the best ANC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!! My only complaint is that the ANC could definitely be better, but they have room for improvement with updates, and they’re such a great deal so I can get over it. I tried the AirPod Pros and they did NOT fit in my ears. These were on sale for $50, so I thought, why not? They fit well, stay in great, have awesome controls (better than AirPod Pros in all those categories, imo), pretty dang good sound (still could be improvement there but honestly, no real complaints with the way I use them). I think these are great if you want some true wireless earbuds and don’t want to spend $400!! If you want amazing ANC though, I wouldn’t recommend these as of now but they still have room to grow through updates, but otherwise, I love them and definitely recommend.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Wireless charging
Rated 4 out of 5 stars
Jack of all trades, fancy case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great for everyday activities. these are a jack of all trades. Good sound with Eq options and a good app. Noise cancelling, hearthrough, awesome battery life, and wireless charging GET THESE!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great Product, Perfect Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the sound quality of the product and even if it takes a little to connect to my phone, the battery life is perfect.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Mostly Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great, sound is very solid, and they fit comfortably in my ears. Only issue is with the software and specifically with turning on or off the light sensors that theoretically pause your music if you take a headphone out. Problem is that they're incredibly sensitive, so almost any strong changes in sunlight will pause the music, making them kind of useless for working outside if its sunny. The app in theory lets you turn this feature off but in practice has never worked for me. But if you're looking for a long battery life pair of wireless headphones for use mostly inside, these guys are great!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 4 out of 5 stars
Light on bass, heavy on falling out of small ears.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Originally got these for my wife, who has small ear canals. She could not wear them - kept falling out no matter which tip she used - so I got em! The tone is pretty good, but weak on bass. I use the foam tips to seal the best, have my phone EQ on heavy bass, and bass boost "on" on the earbuds, and the tone is what I would consider balanced. So that's kinda disappointing. Phone calls are clear, stable, and the other person thinks the tone is great. Stereo separation is excellent. Summary: If you have small ear canals or love heavy bass, these are NOT for you. Otherwise, they're a good buy when on sale.
I would recommend this to a friend














