Customer Ratings & Reviews
- Model:
- EBEAIRNCRBLK82
- |
- SKU:
- 6426503
Customer reviews
Rating 4 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the Epic Air ANC True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users appreciate the comfort and secure fit of the earbuds, making them suitable for smaller ears. However, some users have experienced connectivity issues, encountered bugs in the app, and found the bass to be lacking.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Attttttt Superb earphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent earphones! I replaced these with Apple AirPods that hurted my ears! They are excellent quality talking and the music sound is just superb I give it 10 stars if they had it! They fit better in my ears than AirPods they come with different size ear gel tips they are so comfortable fits perfect!
I would recommend this to a friendRated 4 out of 5 stars
Nice earphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and comfortable and high standardized product.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life is good. great price too
I would recommend this to a friend Rated 5 out of 5 stars
Incredible Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a good price. Highly recommend.!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Jlab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is good. Better than I thought it will be
I would recommend this to a friend Rated 4 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my son and he loves them. Comfortable and a great quality.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Husband present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase for the money. Last atleast 6 hours.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ! Love it !! Great sound quality !
I would recommend this to a friend Rated 4 out of 5 stars
Ear plugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great hard to fit in ears i should have gotten ones thah hook to ear
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Broken and buggy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took hours to get get working. Had to scrub the terminals with alcohol to get them to charge for the first time. The in-ear sensors were malfunctioning so I had to cover those light sensors in paint. The app has spelling errors and does not actually change some of the settings that are advertised. Music Sound quality is good, especially with bass boost eq. Noise canceling quality is mediocre, "Be Aware" functionality is great. If everything worked as intended these would be a good buy, but they are shipping with poor quality control.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Joey, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
Rated 5 out of 5 stars
Greatvalue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am old and going slightly deaf. These allow me to listen to music whilst my wife works from home. She can't hear my music and I can turn up the ability to hear her without a mutually unacceptable volume problem. Best money I have ever spent and I still have not gotten to anything but " battery full".
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is as good if not better than the apple one.
I would recommend this to a friendRated 4 out of 5 stars
Jlab earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them. They sound great. Feel great.i would definitely recommend these
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
My New Favs!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why I love these: -Great Sound -Great fit out of the box -6 different tips to maximize comfort -sturdy case with wireless or wired charging capabilities and the wired line is built-in! (You will want a pad style wireless charger, I have a stand style and it is too short to reach the coil in the stand) -long runtime -look great -COMPANION APP that allows custom mapping -Great button feedback -Buds are not set to a Primary/Secondary order can be used independently for all uses. -nice leather like feel case and compact My first JLAB True Wireless headphones was the Go Air series and while I highly recommend them for their value, they were lacking in the sound department. The EPIC Air ANC are the opposite of that. I was thoroughly impressed with the lows, mids, and highs. I can also use the built in EQ to adjust on the fly or in the Companion App. Which I want to pause and say finally! The companion app adds a lot of value to a wireless headset, most of which is the ability to upgrade firmware, which translates to ongoing developer support. In certain price brackets, if it doesn't have a companion app for extra features and mostly updates, then I don't buy or recommend. When taking calls, the sound comes thru okay, it did have a little bit of a tin can effect, but it wasn't distracting, just noticeable. I walked around from small room to large room and the person on the other end did say it had an echo sound like being in an empty room, even though I wasn't. When I walked outside that changed and it was fine, but then the ambient sounds really kicked in. There was a plane passing overhead that was quite high of which I could hear, but so could the person on the other end, so ambient noises are not blocked out very well. Not expecting all ambient sound to be cancelled, but the caller brought it up and asked if it was a plane? So, a take away is that at least the sound was clear and not just noise and also the mics work well as they could hear me just fine the whole time. I haven't found a wireless headset or wired for that matter that does great in the ambient noise department, so I don't fault JLabs there. I will say on the fitment side, these are very comfortable out the box for me, which normally I have to change the ear tip size, but also this device is very much noise cancelling on fitment alone. Which if you are in an active public area, may want to consider that you will not be that aware of your surroundings. That I find is also just typical of the ear bud style of headphones. For more active use and being able to still hear ambient sounds more easily, the Clip style is the best and my preferred outdoor use style of headphone. The foam ear tips will only add to the noise canceling effect so for outdoor use may want to gauge if that is appropriate for you. Soft Touch Buttons: not haptic feedback as they don't vibrate when you touch them, but they are also not a physical button, this is the only type of button I recommend for any true wireless headphones. The physical button models are typically too awkward to grasp when in ear to actually push the button and too stiff and end up just getting jammed further in ear. The JLab Go Air's I referenced earlier I was not too pleased with the response of those soft touch buttons, but mostly that came down to design. As the button is not parallel to the head but faces downward instead of out. The plus is those earbuds are tiny and lighter, but I never attempted to use the buttons as doing so would then push the bud up and then become dislodged from the ear canal. The EPIC Air ANC with the post and ear bud combination allows the button to be placed parallel to the ear and creates a vastly easier and more effective experience when interacting with the buttons...in summary it actually works and doesn't hurt doing it! I also think this design is vastly superior than the Samsung or Apple style ear tips that don't use the canal as an anchor, at least for me they always want to fall out; the ear bud style for me has always been more comfortable as I find I don't worry about how I move, hold my head or jaw to keep the bud from falling out. As my title says, these are my new favorites. With claimed 40+hours of combined battery life it will be hard to wear these things out. After about 30 minutes of use the phone was still registering them as 100% charge. So far my only dislike is actually removing the buds from the case, which you would think would be seen in my star rating, however, over the past 2 years of reviewing wireless headsets I have found that these devices will strangely connect to my phone on their own when still in the case. All of these use magnets to keep in place, but at the same time were not in a deep mold to hold them in. Because they are designed to turn on when removed from the case I am guessing that happens when the contact leads are no longer touching the charging pins. Since the magnet keeps them from falling out, but the mold is just their a place holder, when there is just the slightest movement allowed, they turn on. It could be possible that the device thinks they have been removed when the battery in the case is depleted and therefore no charge is being supplied to the buds. There are times I don't use for awhile, so that could be a possibility too. Can't be for sure either way. I have experienced this with Plantronics, Skullcandy, and JLabs. So, while it takes a millisecond or two longer to remove them from their case, I am hoping it is supposed to correct this intermittent issue. So which did these EPIC Air wireless buds dethrone? Plantronics 3100 series, while that brand has been my favorite and benchmark for nearly 4 years (still have some 2100s that I use when mowing) the case design is the worst I have had on two counts: letting the ear clips move around and turn on too easily (assuming) and the charging port was not secured enough and can no longer charge the buds because it became pushed into the case so a proper connection cannot be made. JLabs built-in wired connection is great as you never need to worry about carrying that around. I feel you do have to have a level of care as the charging pins are exposed, so just be mindful overtime if they need to be cleaned. JLabs 2 year warranty also tips the scales in their favor should something happen to this case and the charging become inoperable. Now go enjoy!
I would recommend this to a friend Rated 4 out of 5 stars
Great gift for my son in law
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son in law for Christmas. Great gift. He loves them.
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Overall Great Ear Buds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JLab Epic Air Anc True Wireless Earbuds are an overall decent set of earbuds. We got them for our 12 year old son to use while listening to music or watching YouTube videos on his iPhone. The sound quality is outstanding with no delay in sound. They have a great battery life and charging is quick. The auto connect feature works perfectly as well as auto disconnect. The sensors work, however my son did have to disable that feature while outside riding his bike due to the wind constantly setting of the sensors. Auto pause also works too. He was able to change the settings to personal use with no problems. The app is very user friendly and easy to navigate. My son especially likes the noise cancellation feature. He said it works perfectly when we ask him to do his chores. He doesn’t really do much talking on his phone, but he did test the sound quality in a call and it sounds very crisp and he was able to talk without any issues. The earbuds are comfortable and they have a few different size tips to ensure the best fit and sound quality. Overall, he is very happy with the earbuds and the magnetic charging case. It has its own attached USB plug so you do not need an additional cord, just a cube to charge them. The case is also leather which looks nice and is comfortable if they are in your pocket. Hopefully, they hold up long term, but so far so good!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good if you can get to fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried every one of the wartime and can not get a good fit. The cloud fit the best but cause pain after awhile. Sound is good be aware mode is good and so is the anc. Unfortunately it doesn’t mean anything if they don’t stay in your ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio [email protected] or phone (405)445-7219 M-F8-4:30pst.
Rated 5 out of 5 stars
Great sound at an affordable price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a daily deal and haven't been disappointed. The noise cancelling works well, pairing with my phone has been faultless and the "be aware" feature using the phone microphones to hear outside sounds while I am out walking adds an extra level of safety.
I would recommend this to a friendRated 4 out of 5 stars
JLab Audio - Epic Air ANC True Wireless Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theses JLab Audio - Epic Air ANC True Wireless Earbuds work great.
I would recommend this to a friendRated 4 out of 5 stars
Comparing to her beats
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my wife and she likes them, but she like her beats more
I would recommend this to a friend














