Customer Ratings & Reviews
- Model:
- EBEAIRNCRBLK82
- |
- SKU:
- 6426503
Customer reviews
Rating 4 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the Epic Air ANC True Wireless Earbuds for their exceptional sound quality, long battery life, and affordable price. Many users appreciate the comfort and secure fit of the earbuds, making them suitable for smaller ears. However, some users have experienced connectivity issues, encountered bugs in the app, and found the bass to be lacking.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have five stars due to low,low price well under $60. Just on merit of utility this product is a strong four stars. Withholding one star due to bluetooth directional/Reception sensitivity
I would recommend this to a friendRated 3 out of 5 stars
Not the greatest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These air buds are ok. I was going to return them but the time expired to do so. Sometimes, the sound goes in and out on both buds which is really annoying. Now I’m stuck with them.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did some online research before I bought these for my son. They were highly rated and I'm thrilled that they set to be as good as rated by others. Great product for the money!
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a lot from this one. MIC quality is bad, muffled. App is not working properly, even if you update it, it still shows new update but you can't update. Sound quality is average, I also have mpow m9 which is way cheaper, music quality and MIC quality is better than this. ANC basically doesn't do anything, useless. Hear through is good but not as good as Jabra Elite 75t. Jlab needs to work more than this.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. Please reach out if there's anything we can do for you. -JLab Audio
Rated 3 out of 5 stars
Dont get them if ur looking for ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for $50. Cant barely tell a difference with anc on. I would say just get the non anc version if it is on sale like $30.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Rated 5 out of 5 stars
The battery life on these!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so rad!! Got them for 59.99 on sale, regular 99.99, I would of paid the 100! Never had JLab, but I may be thinking different in the future!
I would recommend this to a friend- Cons mentioned:Bass
Rated 2 out of 5 stars
Bad sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, but the sound quality is pretty bad. You need to download the app to change the EQ, but they still lack bass and depth.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Rated 1 out of 5 stars
Faulty device or poor design, not sure which
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one bud would charge, even though I left it charging well beyond the anticipated period.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at support@jlab.com, and we'd be happy to help.
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They could be a little louder but I didn't want to spend BOSE money on headphones for work. So far they are doing great standing up to sweat.
I would recommend this to a friendRated 5 out of 5 stars
New user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jlab ear buds work great with my Galaxy phone. My issue is sometimes I tap the bud to perform a task and oops mess up the task, operator error as I am new to ear buds.
I would recommend this to a friendRated 5 out of 5 stars
Noise canceling works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot better than I expected, I bought these for the noise canceling when making calls, I've had no complaints about background noise since I started using them.
I would recommend this to a friendRated 5 out of 5 stars
A very good product at a very reasonable price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good earbuds which I have come to enjoy. The instructions leave a little bit to be desired, but the more I use them the more I appreciate the design.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Super comfortable and packed with features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a sucker for wireless earbuds, so when JLAB came out with their Epic Air ANC true wireless earbuds, I jumped at the chance to get them. I’ve tried many different styles of wireless earbuds, but never the kind with a stem, like these (no, I’ve never had ear pods). This is my fifth pair of JLAB earphones, so I do really like their products. They provide much better value than the other major players, with lots of features for the money. While I have many earbuds from different manufacturers, JLAB’s products consistently provide a more comfortable fit, and these Epic Air ANC earbuds are no exception. As I’ve used Bluetooth earbuds more and more, I’ve found that fit and comfort are extremely important. I have some that sound great, but they’re so annoying to wear that I don’t want to use them. On that score, the Epic Air ANCs get top marks! They’re light, comfortable, and don’t move in my ears at all, no matter how much I move. I found that the cloud foam worked best for me, and provided a good seal in the ear canal, which helps the sound quality. I found that I could wear these for extended periods of time with no discomfort, and I didn’t have to constantly adjust them in my ears. Compared to so many others, that’s a big win! The other thing that really matters to me is sound quality. On that score, the Epic Air ANCs are good but not great. JLAB isn’t trying to have the best sound quality, but it is very good for the price. I thought the sound stage was a little shallow, and the low end notes were a bit muddy. Highs are fine, but not as crisp as I would like. Overall, you won’t be disappointed until you compare them to models costing twice as much or more. They do not support either AptX or AAC—I wonder if that would help the overall sound quality. I did experience more Bluetooth dropouts than I would have liked, but it wasn’t overly annoying. According to JLAB, both earbuds connect independently, but I’m not sure about that. When I paired them with my phone, only one earbud showed the blinking blue light for Bluetooth pairing, and when that one paired, they both worked. When they lose connection for a split second, it always seems to be the left earbud, which is another thing that makes me think that it’s the right earbud that connects to the phone, and then the left connects to the right. I’m not sure about that, but it’s consistent with the behavior of other TWS earbuds that use this setup. I’ll admit that I was disappointed that this happened as often as it did. It only lasts for a second, but it is annoying. Call quality is okay. I can clearly be heard, but there are aural artifacts in the sound that really shouldn’t be there. This is fine for the short occasional call, but I wouldn’t want to subject someone to that for an extended period of time. To compare, I also have the JLAB Epic ANC neckband earbuds, which sound basically identical, but they do not exhibit this problem on calls. Definitely not a deal-breaker, but it could be better. Similar to other JLAB ANC models, I’m impressed by how good the active noise cancelling is on these. For a lot less money than others, JLAB provides very capable noise cancellation that works very well. In addition, they’ve included a feature called “Be aware” which amplifies outside sounds. This is a great feature not usually found in ear buds under $100. They also feature a wear detect sensor, which will stop your music if you remove one of the earbuds. The touch controls are a big improvement over the physical buttons that were on the JBuds Air. It takes some getting used to the touch controls, but they work pretty well. Lastly, the case features a built-in charging cable, or you can charge the case wirelessly. This full set of features is what really sets these apart from the competition. I’m very glad that JLAB now has an app. It’s great to be able to change settings, especially EQ, in an app. My only complaint is that the app was sometimes buggy, undoing my changes right before my eyes. Hopefully the app will only get better over time. I’ve never had the Executive TWS earbuds, but these seem to be those with the addition of active noise cancelling. So, the question is whether the addition of this feature is worth an additional $30. Like their other offerings, the Epic Air ANC earbuds offer a long list of features not usually found until you spend a lot more. The sound quality will satisfy all but the audiophiles, but you might just overlook that to get a comfortable fit, long battery life, and tons of features.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Wireless charging
Rated 5 out of 5 stars
Great pair of buds. Great value.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great, well-rounded pair of buds. I found more or less everything I was looking for at a very reasonable price. I like the build and the design. Well-built, IP 55 waterproof rating, with a nice weight. Mostly low key looks, although I would have preferred a darker logo, but your standard stem design with variable tips. They include several sets of tips (including a memory foam set) so you should find a good fit. These fit me very well. Comfort is great. This is pretty much THE most important thing for me with this style of bud. If they don’t fit, sound will suffer, if they aren’t comfortable, I won’t wear them. No issues here for me. As for the sound? I am happy with it. Going in, I was not looking for pure audiophile buds at this price point, but I am happily surprised with the sound they do put out. It is a good, clean overall sound stage. The mids may suffer slightly, but I was impressed with the highs and….there is some good bass. Often, that is the first thing you see lacking, so it was nice to have some bump there. (Further, you can tinker quite a bit to customize the sound to your liking with the JLab App). Of course, finding those best fitting ear tips is key here for the best seal, sound, and isolation. That said, even when I found the best fit, I didn’t get the best results with the active noise cancellation. I just could not seem to dial everything in to where it was as good as some others I have used. After fit, maybe even before sound, battery life is there on my list of essentials. Here, I have absolutely zero complaints. Times will be shorter when using the ANC, but I easily got over 11 hours of use without accounting for the 3 full charges the case holds. The case itself has many of the same design cues as the buds themselves and is a bit on the larger side. That said, it has an attached USB cable, has a quick charge, and can also charge wirelessly. All in all, I can’t imagine this will ever be a problem. These come with a rather robust set of touch controls, again, customizable in the app, which is a great add. I am not one to be tapping away, but for basic functions it is nice to have those options there. I also love the wear detect feature that pauses when you take a bud out and resumes when you put it back in. Lastly, being able to use just one bud is something I wish was universal. I love to do this when doing things around the house. I never guessed this would be such an important feature for me, but it is. Ultimately, I really like these earbuds, and they are just a great value. They make it easy for them to fit, sound good, last forever, come with a nice set of features, and come for a good price.
I would recommend this to a friend Rated 3 out of 5 stars
Hot after charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little concerned. The first time I charged my earbuds and used them they were extremely hot. Almost too hot to put in my ears. Is this normal?
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Rated 5 out of 5 stars
Great true wireless earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit of a pain in the behind to get them paired correctly but it was worth it. The sound quality is great and the battery lasts pretty long.
I would recommend this to a friendRated 5 out of 5 stars
Christmas Presents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase te earbuds as a Christmas present for my sisters, they love them and use them during work hours.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprise surprise! I was reluctant to purchase at first, then went online for reviews. The reviews are spot on & this product is excellent!
I would recommend this to a friendRated 5 out of 5 stars
I'm a BIG fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand, last year I got 1 pair and felt in love with them, this year this is my 2nd and 3rd and I want another one as a Christmas gift
I would recommend this to a friendRated 5 out of 5 stars
A steal and High Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great volume and bass at less than half the price of samsung and apple earbuds. These were on sale so it was an even better deal.
I would recommend this to a friend














