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$99.99

Customer reviews

Rating 4.2 out of 5 stars with 329 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-329 of 329 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent audio and a secure fit.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are excellent headphones with only minor quibbles. Sound - Excellent sound and great isolation with the active noise cancelling. These are comparable to headphones costing about twice as much. It is clear that JLab also paid attention to an aspect of sound that most headphones ignore: how you sound to others when using on a phone call. These are up there with Shoxz Opencomm2 (which are my go-to headphones for phone use). Fit - I tend to have a hard time with in-ear headphones falling out, particularly while doing things that are more active than sitting at a desk. Like even going for a walk tends to make them fall out. Having the ear-clip keeps these in place much better. Quibbles - The touch controls, while extant, are not really usable. Everything is controlled through the number of taps, so it's fine to play/pause or answer a call with a single tap, but if you're trying to adjust the volume or skip tracks, you're better off just pulling out the phone. The other quibble relates to the fit. While they are held secure, they do get to be a bit uncomfortable for me after an hour or so of use (two hours max).

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Epic Fitness Listening

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Epic Sport ANC 3, despite having a long of a name, are my favorite sport earbuds I have used. They have two primary jobs, to be a good fitness companion, and to be a good earbud, and they manage to do both exceedingly well, and for a more than reasonable price too. On the sound side, you get dual drivers(a dynamic driver and a Knowles armature driver) in a compact form factor. What this gives you is a full-range sound that sounds balanced across a range of music genres. The low-end gets reasonably deep while the high-end and midrange are clear and well represented across the classic, pop, and metal tracks that I spent most of my time listening to thus far. You get LDAC and AAC support for hi-res audio tracks, and Labs Spatial Audio to give a more 3D like presentation to the sound, which I personally didn’t use as much as I tended to prefer the more raw quality that comes from standard stereo, especially when working out. In terms of ANC, you can switch between three modes (on, off, and awareness), which lets you customize how in touch with your surroundings you want to be. So when walking around the gym, I could leave “be aware” of and hear my surroundings well, but then turn on full noise cancelling when on a machine or running, to shut off my surroundings. The ANC works reasonably well as well, cutting out outside noise and not affecting the audio quality in any negative way that I could really notice. So overall, these are great earbuds, particularly for their price, but where I like them most, and why they have become my favorite workout companion now, is their comfort. I personally have never been a huge earbud user, mainly because I have a hard time finding earbuds that I find comfortable for longer listening sessions. Working out is one of the few times I use earbuds because of the amount of movement I do, but again, comfort has been something I haven’t quite been able to balance. With these, while you can customize them, I was able to use them right out of the box with great success. The ear hooks are sturdy but soft and comfortable on my skin, while the angle of the actual buds in my ear feel secure without pulling. I was able to run, do some weights, and bike with no issues. They are super comfortable and light, which I love. I have no issues recommending these if you are in the market for a very solid pair of earbuds for working out and sports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic JLab Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMGoodness, these earbuds are the best of the best. Quality like no others. Nothing will match these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale. I think they are well worth the price. Sound is very clear and the jlab app comes with great features like equalizer/custom touch controls. The noise cancelling isn't very strong but for the price you can't really complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to set up. Hoping it holds a charge as advertised on the box. Have not tested how long the charge holds yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what my daughter wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted some ear buds to listen to “her” stuff. She loved the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work and mic is good and clear from video

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Past customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. My first pair quit working within the warranty. I received new pair. They were guaranteed for the remainder of the first warranty. They then quit working. I have tried everything including the factory reset.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Please always feel free to reach out to us via [email protected] we're here to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor battery life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. They lie about the working time. You’re lucky to get 2 hours. I returned the first pair because I assumed they had to be faulty, but same thing. It’s a common issue I guess where the left earbud does not charge correctly. I would never recommend these to anyone!

    No, I would not recommend this to a friend
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