Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 7,483 reviews
Rated 3 out of 5 stars
Average
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality of sound is not the best. It doesn't cancel the noise and people have a hard time to hear you.
We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 1-405-445-7219 8am-4:30pm PST - Lourdes #TeamJLAB
Rated 3 out of 5 stars
Sound shortage
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sometimes the sound kicks in and out but besides that, pretty good
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t stay in ears-keep falling out. When you put them back in it’s hard to do without touching the areas that restart/skip your location. Sound is good
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my son after he lost his AirPods that I refuse to replace. He disliked the sound quality so much he decided to just live without headphones, and have them to his sister. . I thought he was overreacting until I tried them myself. They didn’t sound good but I thought they were at least bearable. I bought a second pair for myself in an emergency forgetting how bad they sounded. Not recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first pair of these I bought had some kind of defect that prevented one of the buds from working. I exchanged for another pair and they seemed to work okay except for podcasts where they skip and stutter a lot. I tried a lot of things, like different podcast apps, downloading the whole podcast first, trying to mess around with Bluetooth codecs by enabling Android developer mode, turning off some background apps and it simply didn't work while walking with the phone (Moto G7+ running Android 10) in my pocket. It seemed to work okay with music stored on the phone and with phone calls. Still, they are finicky about connecting, and sometimes the pods don't pair together, so only one will make sound. The fit is good as is the sound, but depending on how the buds are situated in your ear, it is hard to get to the touchpad for controls and there is no feedback on whether you actually touched it. So it often wasn't doing what I expected when I tried to pause or change volume. An audible click or some kind of sounds indicating what was happening would be helpful. After a few days of struggles and troubleshooting, I went back and got Skullcandy Dime pods because they had worked fine until I lost them on a trip.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This bad review starts with the case. While easy to flip open, it immediately wants to snap shut like a live clam. Pulling the ear buds out of their sockets is extremely hard as well. They are held in magnetically, which sounds good until you try to wrestle them out of the case. I don't understand why it's so hard but after a dozen times of dealing with it, I'm ready to throw them in the trash.
The sound is decent but the tapping volume control is not intuitive so you'll forget quickly how to do it. The fit is OK and they do stay in my ears pretty well.
Connectivity is hit and miss. The Bluetooth connection can only be made when taking them out of the case. If they don't re-connect with your device on the first try, then you have to put back in the case, wrestle with them to get them out, and then re-establish the connection with the device. Sometimes that means forgetting the head phones and starting over.
The built in charging cable is kind of smart but also a little awkward.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
Product is bad
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked the color but it fell several times at the gym. They don’t stay in place and I was disappointed. But I’m glad Best Buy accepts returns. I only tried using it once and was disappointed. I’m glad I was able to return and buy my regular earphones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleased with the sound quality, comfort, and cost, but after just three months of light use, the charging case no longer works! It is such a shame, as I really liked this product initially. I began the process of filing a warranty claim, but then I found that you have to package the item and pay shipping and handling to return it to JLab before they will consider your claim, which is a big hassle and disappointment.