Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,483 reviews
Rated 3 out of 5 stars
Not bad for the price
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound in one of the earbuds goes out occasionally. Can be very annoying.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned the item. The item would not fit in my ears. I have to take out the cushions because they are too big. The package did not come with the small second size. So I could not use them.
I would recommend this to a friend
Brand response from JLab Audio Team
Posted .
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Hurt my ears
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 3 out of 5 stars
Good quality
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound quality only one flaw hard to answer calls.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th pair of earphones...reason for the one star? Well, I bought the skin color earbuds and of course it wasn't the one I wanted but, I kept it because I was too lazy to return it. Well, the left earbud had either no sound or it would cut off, so I returned it and got my now 4th pair. This one has poor connectivity, my phone cannot be in my pocket and I can't go a few feet from my phone/laptop or else the earbuds won't connect. Such a great earbud but now it's not the same quality as the older ones.
We appreciate your feedback and will use it to improve your experience.
Rated 2 out of 5 stars
Great Look, Not a Good Feel
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It wasn't able to properly connect to my Nintendo Switch. Instructions were also a bit confusing! Only one earbud would connect while the other wouldn't. Couldn't seem to get it to work for myself unfortunately. The quality and look of it is VERY nice and sleek, but sometimes you get what you pay for. Hopefully my niece can fix it so I gave it to her.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not one connects to my phone will be returning
Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support
Rated 2 out of 5 stars
First try
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too bulky, doesn’t really stay in ear, continuously falls out while wearing.