Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,483 reviews
Rated 2 out of 5 stars
Sounds good but
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good in your ear but they are a hassle to stay in your ear, they fall out so easily and are so easy to lose
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 5 out of 5 stars
JLab
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
Earbuds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ear buds didn’t work after awhile disappointing never will purchase again
We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible.
Rated 2 out of 5 stars
Ear buds always fall out of ears
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 2 out of 5 stars
ugh no
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Not great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.
Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest to try out the Go Air Sport as the hook provides a better fitment. We look forward to speaking with you!
Davian #TeamJLAB
Rated 2 out of 5 stars
Not great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.
Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian #TeamJLAB
Rated 5 out of 5 stars
Can't beat these for the price!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No fancy features, but you really can't beat these for the price. They fell solid, fit nicely and sound great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are not worthy of buying them. Just save your money and buy something better.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
So sorry about this. Please email us at [email protected], and we'd be happy to help.
Rated 1 out of 5 stars
Tarn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good sound for a cheap pair of ear buds. The built-in charging cord is a good idea. The reason for my one star review is this. I got to use these for a couple of weeks and everything was fine until the right earbud fell out of my ear onto the ground. Now the Blue tooth in that earbud will NOT connect to my phone anymore rendering these headphones useless. Buyer Beware Durability issues.
Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
Rated 2 out of 5 stars
They’re ok
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Long battery, but I could barely hear out of them.
We appreciate your feedback and will use it to improve your experience.
Rated 3 out of 5 stars
A Lot of Bang for Your Buck
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a great initial experience with these headphones. Sound quality is good, has a charging case with a built-in charging cable, touch controls, and can use one earbud for playback. Unfortunately, they had issues with audio cutting out continuously when paired with my computer. Could have been a lemon, but I decided to return and go with a higher-end pair.
Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 2 out of 5 stars
Not good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the worst headohones ive ever owned. disconnects all the time
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.