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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
6472666
Presidents' Day Deal
Your price for this item is $19.99
The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7460 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 7,460 reviews
  • Rated 5 out of 5 stars

    Bang for the Buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Worth the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job Not the best. No bass what so ever. But expected for $20

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbub is not work but the right earbud is working

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Mary, try these troubleshooting steps in the manual below. This should correct the issue you are having with the buds. If the problem, still persists your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      https://cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Pop_Manual.pdf?v=1626819482

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones die too fast even after charging for like an hour

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    It’s a no!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get them out of the charging case. When I did the sound was ok.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value great price good deal good shipping time

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Davy, nice we are glad to hear you love them. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the battery last a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect trash headphones When they was connecting hanging up calls Distorted Best buy customers makes things worse terrible headphones and company that's trying to make me keep these trashy headphones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to the price for it it's ok But the quality is not good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido y cómodo al escuchar el sonido y color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab - GO Air POP True Wireless In-Ear Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Grand Daughter for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them for my husband, and he love's them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection issues, falls out of ears constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Endless cutting out during use, can't stay connected past 10 feet, falls out of ears constantly. I just bought these a few months ago threw in garbage recently.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Cute but that’s all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price , they don’t fit every ear size , and not as loud

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Tasha,

      We're sorry to hear that the Go Air Pops were not the right fit for you. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss which model might work out better for you.
      Thanks,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 2 out of 5 stars

    ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not connect to device or charge to 100 0/0 so they were returned

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Didnt work out for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine for me to hear music with, but if trying to have a conversation the people i talked to said i sounded under water

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help out! Please contact our support team at support@jlab.com. jlabaudio-conv

  • Rated 2 out of 5 stars

    Bad disighn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds don’t fit right, they ( ear buds ) keep dicconecting

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. Perhaps try the Go Air Sport I found that the hook is a lot more comfortable. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is not clear, sounds like l am talking in a tunnel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero I would things died within a hour in the plane ride and then stopped working all together complete garbage

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left earbud stopped pairing after two months of use. I looked this up on Reddit and found multiple threads full of people with the same issue. Factory reset did not help.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv