Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- SKU:
- 6472666
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very cheap and quality was t great either. Had difficulty in connecting with my iPhones at first. It worked later on but sound isn’t great either. Buds don’t fit well in the ear. Would stay away from this cheap quality.
No, I would not recommend this to a friendpoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor, surrounds and not clear, i did not use it but once
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
People cant hear u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People cannot hear you talking when using these. I should have returned
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Wouldn’t reconnect to my phone after disconnecting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. They stopped working just after the return policy date went by…fortunately I ran into a great and helpful understanding employee that was able to give me a $19.99 store credit to reimburse me for these pieces of junk.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item stopped working day after return period. Fortunately they were cheap
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Our Bluetooth devices come with a 2-year warranty. Please reach out to our support team to get you taken care of! support@jlab.com
Poor product and fitting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect well with laptops and keeps falling off the ear.. tired of trying various options.. best buy would not return since it was out of the return window
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback.
Would be nice, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these. Unfortunately, not only does the left earbud die quickly (within 30 minutes), the right earbud doesn't turn on at all. I've tried all the tips and tricks recommended and they just don't work.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, it sounds like your product is experiencing a battery issue. Unfortunately, the batteries on our products are not replaceable, meaning that we do not have any troubleshooting options to solve this issue. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.total garbage and waste of money. the volume up and down button dont work when you tap it up or down even whe you receive an incoming call and tap it idont do anything. Sound is horrible
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
Don’t buy
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suck stopped working before my first shift with them even ended
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not good enough.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not good. I was bot able to hear conversations. Music was great but not actual talks.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Definitely sounds like an internal issue in the bud itself as phone calls should be crystal clear. At your convenience, please reach out to our support team at support@jlab.com
We're here to help!
Buy a better product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one earbud worked. When I set this up for a friend as a gift, only one of the buds worked, and it did not work well.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not worth a nickel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give no stars. Terrible sound quality and wouldn't stay in my ears.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Unable to lower volume.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, gave them to my wife as a gift a month after I purchased them now I can’t return them, right out of the box one of the Ear buds won’t connect to the case, if you wiggle at the lights flash on and off but will not work
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Stop by for a quick chat we can try some troubleshooting steps, if the problem still persists we can replace the product free of charge. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Not good for talking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no noise reduction. They are good for listening to music but you cannot use the to talk. It picks up all background noise. I will be returning these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your feedback. Unfortunately, the Go Air Pop does not have a noise-canceling feature.
cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is been a week the right cant hear anymore. I try to return it bestbuy said i cant cause is final sale. but i didnt buy on final sale. now they return to me said i cant return it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 4 hours ago. Right one doesn’t work at all. No lights, no sound. Left one sounds like garbage. Will be returning tomorrow.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Had high hopes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that it was an issue connecting with my Apple products but I tried connecting them to my work computer and nothing. Only one light turns on (L side) and I can’t return or exchange them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
I mean in a pinch maybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought for my mother who is over 70 yrs old to use in her flight back to the states. No first hand experience besides pairing them for her; which was straight forward
I would recommend this to a friendDon't Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly loved the look of these but the right one died soon after I received them...less than 2 months. I am still not sure what to do as Best Buy only covers them for 30 days.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. Please reach out to us at support@jlabaudio.com, and we will help you get a replacement pair.