Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- SKU:
- 6472666
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to pair to my phone. Not impressed with quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Get a different color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Volume didnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not increase the volume on the headphones. Had to adjust via phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Just okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job when forgot my headphones. By the way, Best Buy has horrible customer service.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
JUNK!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not buying this brand anymore they only last up to 6 months, or I just got a defective unit.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
left earpiece sound comes and goes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in Febuary, lost sound in left earpiece March 13th, tried reseting, still intermit sound comes and goes in left earpiece, unable to return. taking a risk buying these..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rara, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Bose is the BEST right?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best Only if you purchase an extended warranty! They have fallen from grace in m eyes. Dont waste your money!
No, I would not recommend this to a friendDefective earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took 3 of these as gifts and one of them was defective (one earbud not working at all) Now I am out of return window and stuck with this. low quality not worth the money.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are not very good, the sound is not good, and talking with them in is not so good. Just not worth buying as a cheap set
No, I would not recommend this to a friendJLab wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these…one ear wouldn’t connect. I tried to watch a few YouTube videos but to no avail I had to return them to the store for another brand.
No, I would not recommend this to a friendSurprised. Charge didn't hold.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product but didn't open for few months. Once opened it didn't work out of box. Charge did not hold at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some battery issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass could be better. Didn't like the audio for the phone. Kinda wish I spent a litte more for better quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Very Disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! Only worked a few hours at first then only left or right channel. Now does not connect. I would never recommend the JLab-GO Air POP Wireless Headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This make my third pair and each time one. The right ear doesn't work. I am very disappointed in this brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
I wish they worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately tried to connect these with my device, and it didn’t work. Well one didn’t work at all and the other sounded as if it was under water.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
JLab Earbuds - Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good for the price of the earbuds. The earbuds fall out of my ear easily & plastic feels rough inside of my ear.
No, I would not recommend this to a friendJLAB GO Air POP Headphone - Waste of Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.
No, I would not recommend this to a friendReconsider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star because the sound is good, but they won’t stay in my ear.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
NOT WORTH IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud stopped working 3 weeks after I bought them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.