Customer Ratings & Reviews
- Model:
- EBGAIRPOPRROS124
- SKU:
- 6472666
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
Basic Buds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
JLab GoAirPop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Were gifted to me; however, due to me being in an accident, I just opened today. One of the ear pieces does not work. According to Bestbuy policy, I can’t return.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Julio,
We're sorry to hear about the accident and that one of your earbuds is not working properly. We've got you covered under a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com)or give us a call (405-445-7219) so we can discuss how to get them replaced.
Thanks,
JLab Audio Customer Support
Not what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to charge; not friendly use. Has never been used. Can’t change
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Lousy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very hard to get in your ear, even getting it out the case is a struggle
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only the left worked I took them back, I have the black ones now and will review in a week or so
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for three weeks and then it started to make noise and fail
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We'd be happy to help. Please email us at support@jlab.com.
Disappointed Earbuds Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the earbuds were okay. The earbuds wouldn't stay in my ears. After a week from when I purchased them, they stopped working.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One bud would not work after I bought it and wasn't allowed to return with the receipt.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right bud doesnt work. Problem is that i bought it on a visit to the USA, so, returning it not practical, so, my loss.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219.
With love from the Lab,
JLab Support
Stopped working after about a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good for a few weeks, then just stopped pairing. I tried everything to fix the problem, with no success, and then just threw them away.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab
GET WHAT YOU PAY FOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume does not adjust properly, won't always stay paired, extremely hard to get out of the case. Spend the extra and get something quality.
No, I would not recommend this to a friendIt's 20 dollars, it makes sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes sound, incredibly poor sound, but if you need something bluetooth that makes noise and you have literally no money, Well, here you go.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, if you are using with a windows device make sure you have GO Air POP Stereo selected. If you do not, the sound quality will not be at its best. -JLab
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go in an out while working out do not buy will not purchase again you get what you pay for.
No, I would not recommend this to a friendDon’t recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to go off of. Out of the package only one would work. I couldn’t get the other one to turn on nor sync to my Bluetooth
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Stopped working after a couple months. Made appointment to get fix. Team member told me, they are to fix it nor replace it.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Torres, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds quit working not even 2 days later I do not recommend they are not even worth a dollar
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Great Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bluetooth so far I haven't had any issues. The bluetooth last about 8 hours each before I have to switch to the other bluetooth.
I would recommend this to a friendHeadphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case doesn’t charge I had to use my old case to the headphones I lost to be able to use them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about the issue. Please contact us at support@jlabaudio.com, and we'd be happy to help.
Earbuds Quit Working after 4 Months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in August 2022. It is now 4 months later (December 2022) , and they no longer work, even after a full charge. I use these less than 10 hours per month as I have a wireless speaker that I use when I am at home. When I put the earbuds in my ears, the speaker says "Battery Full". About 2 minutes later, the speaker interrupts stating "Battery Low". Approximately 2 minutes after the Battery Low notification, the speaker says "Goodbye" and shuts down. It seems to be the left earbud. The right earbud is working right now. If I keep the left earbud in the charging case and just use the right earbud, it doesn't shut down. If I have both earbuds in my ears, the entire system will shut down after a few minutes. I don't expect electronics to work much past a year or two, but 4 months is completely unacceptable. I don't wear them every day. I wear them about 2 hours per week at the most. I use a Bose wireless speaker when I am home. I only purchased the earbuds for when I am traveling.
No, I would not recommend this to a friend