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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
6472666
Presidents' Day Deal
Your price for this item is $19.99
The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7461 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 7,461 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible when talking on the phone and they barely stay in your ear

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Worst earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These totally suck I can’t even use them cause they never stay in my ears and won’t stay charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order months in advance if you need them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes several weeks to ship… its been 2 weeks and item has yet to leave the store

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlabaudio.com or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Tray

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were horrible! I couldn’t hear and they kept falling out my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nope to heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    As bad as the Tozo 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earpieces like the Tozo 6 work for a couple of week, after that they belong to tue garbage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not the best. I lost mine so I am here to buy more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return twice. One of the earbuds didn’t work for both so I gave up.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 1 out of 5 stars

    Not worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, one of the earbuds was damaged. Would not sync and would not charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these! One week with the pair and the left side stopped working. It will not charge.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear piece worked. Broke first time it was dropped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, they’re definitely garbage. One works, the other doesn’t. Will return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Fully charged before use. Could only use 35 minutes. Not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite an hour of trying, these headphones will not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but not a fan. Battery life not good. Will not purchase again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry about the earbuds you received. Please contact our support team at support@jlabaudio.com, and we will help you get a brand-new earbud set. jlabaudio-conv

  • Rated 1 out of 5 stars

    Won't recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth the price, charging stopped after using after awhile

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Maxim, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this product. Felt cheap. Would not refer this product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash worst headphones iv ever bought would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one bud works. Reviewing on the internet that seems to be normal for these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t even use these headphones… they wouldn’t even pair…

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv