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Customer Ratings & Reviews

Model:
EBGAIRPOPRROS124
SKU:
6472666
Presidents' Day Deal
Your price for this item is $19.99
The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 7461 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 7,461 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sounds like you’re in a tunnel you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    No volume control on headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return did not work for my needs. No volume control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear bud has a mobile app but doesn't work. Do not purchase

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    lose, lose situation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will hurt your ears and they sound really bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week.. they were good while they worked

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor quality. Microphone issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just last long 1.5 months. Micro phone issue. Don't buy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi TBBam,
      We're bummed to hear that you ran into issues with your Microphone. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) and we can discuss getting those replaced at no charge under the 2 year manufacturers warranty.
      Thanks,
      JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud went out less than a month of purchase date.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rose,
      We're sorry to hear that your left earbud stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email (support@jlabaudio.com) or give us a call (405-445-7219) so we can discuss how to get them replaced. Please let us now if you have any questions. Thanks, JLab Audio Customer Support jlabaudio-conv

  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side charges. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    To bug for comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is to big to comfortably stay in your ear.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, every product comes with extra ear tips. We recommend trying them out for the best fit. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even like it. Left bud wasn't even working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Jab not compatible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones don’t work very well it’s hard to connect to your blue tooth on my phone it keeps disconnecting from my phone

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Warranty not good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months the barteries failed. Warrany gave RMA for purchase price . Email said could use on any product but you must use discount price OR RMA. So the one i picked was more if i yse RMA!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these were inexpensive and I use one to go to sleep with in the ear that I do not lay on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so low, not worth buying at all, Don’t waste your money on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste ur money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t hold a charge no matter how long I charged it for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good quality for those on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were easy to set up, very intuitive without much need for instructions. The case is a good size and not too bulky. It didn’t take long to charge the earbuds either. The case is what you charge and the case charges the earbuds. Even when I used the earbuds for several hours a day and putting them back in the case to charge up, I still only needed to charge the case once every 4-5 days. As for the sound quality, on a scale of 1-10 I would give them a 7. The convenience and practicality were the best parts of the earbuds and the sound isn’t bad. But if sound is very important to you, it might be worth spending a bit more on other earbuds. The headphones look good with a nice design. What I like about the design the most is that they are fairly incognito. When I was using them while at work, most people didn’t even know they were in my ears, and I work in an area where it’s easy to spot if I had headphones in (I got the black ones). The earbuds also fit very comfortably in my ear. They’ve never fallen out and my ears never got sore even while using them for several hours in a sitting. Although this didn’t affect me, the buds didn’t come with different tip sizes. Again, this didn’t affect me because ethe buds fit comfortably in my ear. But if you have smaller or larger ears that usually require a different size than the standard, it may be worth looking into other buds with different tip sizes. Overall, it's not gonna have all the bells and whistles the more expensive earbuds boast. But at the quality really is amazing given the price point. I would highly recommend to anyone in the market for good earbuds that aren't too expensive.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow! Impressed by these for sure.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe these are only $20! Let's be real, It’s not like these headphones will out perform your AirPods Pro or Beats Studio or others in the $200-300 range. However, I do think they can be comparable to some earbuds in the $100 range no doubt. Design: the design is super comfortable. I have worked out with these, and they do a good job of staying put during my exercise. I have also listened to some white noise while sleeping and when you turn your head on your pillow there is zero pain or uncomfortableness. This is huge for me as I like to sleep with some white noise or music. Battery: the battery is good enough and again let’s remember these are worth $20! I have gone to sleep with these on when I wake up I still battery left, so it definitely is up there at 8 hours. Sound: the sound is good but has not noise cancellation. If you’re big about that maybe these are not for you, but again I think you can’t beat the price for what you get. These can make a great gift or even be your to-go headphones for extreme occasions where you might end up losing an earbud or two. Quality: The charging case is about the only thing that feels super cheap. It feels like cheap plastic, but that’s not a big concern for me as the actual earbuds have a good quality built. The controls are also a big hard to navigate, but I just found myself using my phone to skip songs or turn volume up or down. Honestly, I never knew I would be this impress by some headphones that are $20. I guess it’s 2021 (or 2022 depending on when you read this), and now we have wireless headphones that provide good audio at a price that everyone can afford! Nice work Jlab!!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great ear buds for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now these units are not the best units I've ever used, but their price is also significantly less. I was actually a bit concerned because at that price point I was worried they would barely work, but so far I haven't had any issues with them. They have a strong connection to my computer or phone and deliver good sound without stuttering or distortion. The sound quality is good, but not great. Everything is fairly clear but maybe a slight bit muted. They really don't do much as far as noise cancellation so don't count on that if you want to use them in a noisy place. I do like that the case acts both as a charger and a battery. If your ear buds are fully charged and the case is charged you can easily recharge on the go and get a long listening time from the units. The two things I really didn't like are 1 - the charging cable / port that's built into the case is a short USB-a charging connection. It plugs into a USB port easily enough, but its so short its kind of awkward to connect to a charger. I ended up getting a USB extension cord I had from way back when and using that to reach my case. Its just not a very conveneint design considering that most people have an abundence of charging cables in their homes. They should have just gone with a hole that fit a micro or USB-c cable. The other thing I don't love is the shape of the buds. They are compact and fit comfortably enough, but I felt that the button on the buds is so large and placed in a way that I am contently accidentally pushing the button when I pull them out. This has gotten me a couple of times where I was pulling one side out to hear what someone was trying to say to me and accidentally unpleasing my music so I couldn't hear them anymore. I'm not sure there is anything you can do about that since you need the button big enough to tap when you need to use it and you also want the units small enough that they will stay in your ear. I'm guessing over time I'll get used to it and not have any accidental taps anymore. Overall a great set of earbuds. Not even close to the best on the market but cheap enough that you won't have to worry if you lose one or it gets damaged. Really perfect for me since I have small kids to tend to walk off with things like this to try and be like daddy, and I may never see it again.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    WOW!! The best budget True Wireless earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things rock for being priced so cheaply. They offer a wide range of audio tones and work for any media I’ve thrown at them. To add to that, battery life is incredible! According to JLAB, each bud offers 8+ hours of playtime and the case adds another 24+ hours of battery. For me, they’ve worked since receiving on the same initial charge. If I’d have to guess, I’d say roughly 12+ hours of use. The integrated USB charging cable is another plus. No more of a need to carry, and risk losing, a charging cable with you on the go. The other major plus is the fact that the earbuds are IPX4 water-resistant. I don’t know about you but if the option is to buy these or a cheap set of buds at a gas station, I’d 100% go for these. There’s a good value from these cheap buds that other common variety cheap buds can’t seem to match. But be aware, with cheap buds comes less features, which aren’t a deal breaker if you’re like me. Some of those are no ANC, hear-through, and sound isolation to name a few. Key Gripe- Although I mentioned it worked with all media types I’ve thrown at them. Depending on the connecting device, I’ve witnessed some latency issues. Pairing with my iPhone XR shows no notable signs of delay. Not with video, music, or games. However, pairing with my desktop which houses a MSI MPG B550 GAMING CARBON WIFI results is several milliseconds of delay. It’s most noticeable with video, not so much with music/games. Delays are not present with any other Bluetooth devices such as an Xbox gamepad, Turtle Beach Headsets, or Beats Buds to name a few. Seems to work just fine with my Surface Pro, however. The other preference-based issue is the gel insert. They feel like a simple piece of plastic and don’t feel so great in my ears. They did come with a free pre-release foam insert that will ship at a later time, which I hope will give these a better feel. Bottom Line- These are pretty good cheap buds that you want to use as the product you won't be bothered if you lose on your travels. These will most likely not be the buds you use to zone out and tune out the world while listening to your music.

    I would recommend this to a friend