Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 7,483 reviews
Rated 1 out of 5 stars
Junk
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted a little more than two months, then stopped charging.
Hi Ken, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 1 out of 5 stars
heavy heavy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
way to heavy! not a great shape for my ears. terrible connection
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
No volume control on headphone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return did not work for my needs. No volume control.
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 1 out of 5 stars
lose, lose situation
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These will hurt your ears and they sound really bad.
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 1 out of 5 stars
Poor quality. Microphone issue
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just last long 1.5 months. Micro phone issue. Don't buy
Hi TBBam, We're bummed to hear that you ran into issues with your Microphone. Please send us an email ([email protected]) or give us a call (405-445-7219) and we can discuss getting those replaced at no charge under the 2 year manufacturers warranty. Thanks, JLab Audio Customer Support
Rated 1 out of 5 stars
Nope
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Left earbud went out less than a month of purchase date.
Hi Rose, We're sorry to hear that your left earbud stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) so we can discuss how to get them replaced. Please let us now if you have any questions. Thanks, JLab Audio Customer Support
Rated 1 out of 5 stars
Don't recommend
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only one side charges. I do not recommend this product.
Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 1 out of 5 stars
To bug for comfort
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The size is to big to comfortably stay in your ear.
Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 2 out of 5 stars
Jab not compatible
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones don’t work very well it’s hard to connect to your blue tooth on my phone it keeps disconnecting from my phone
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 1 out of 5 stars
Warranty not good.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 months the barteries failed. Warrany gave RMA for purchase price . Email said could use on any product but you must use discount price OR RMA. So the one i picked was more if i yse RMA!
Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
Rated 5 out of 5 stars
Very good quality for those on a budget
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds were easy to set up, very intuitive without much need for instructions. The case is a good size and not too bulky. It didn’t take long to charge the earbuds either. The case is what you charge and the case charges the earbuds. Even when I used the earbuds for several hours a day and putting them back in the case to charge up, I still only needed to charge the case once every 4-5 days. As for the sound quality, on a scale of 1-10 I would give them a 7. The convenience and practicality were the best parts of the earbuds and the sound isn’t bad. But if sound is very important to you, it might be worth spending a bit more on other earbuds.
The headphones look good with a nice design. What I like about the design the most is that they are fairly incognito. When I was using them while at work, most people didn’t even know they were in my ears, and I work in an area where it’s easy to spot if I had headphones in (I got the black ones). The earbuds also fit very comfortably in my ear. They’ve never fallen out and my ears never got sore even while using them for several hours in a sitting. Although this didn’t affect me, the buds didn’t come with different tip sizes. Again, this didn’t affect me because ethe buds fit comfortably in my ear. But if you have smaller or larger ears that usually require a different size than the standard, it may be worth looking into other buds with different tip sizes.
Overall, it's not gonna have all the bells and whistles the more expensive earbuds boast. But at the quality really is amazing given the price point. I would highly recommend to anyone in the market for good earbuds that aren't too expensive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot believe these are only $20! Let's be real, It’s not like these headphones will out perform your AirPods Pro or Beats Studio or others in the $200-300 range. However, I do think they can be comparable to some earbuds in the $100 range no doubt.
Design: the design is super comfortable. I have worked out with these, and they do a good job of staying put during my exercise. I have also listened to some white noise while sleeping and when you turn your head on your pillow there is zero pain or uncomfortableness. This is huge for me as I like to sleep with some white noise or music.
Battery: the battery is good enough and again let’s remember these are worth $20! I have gone to sleep with these on when I wake up I still battery left, so it definitely is up there at 8 hours.
Sound: the sound is good but has not noise cancellation. If you’re big about that maybe these are not for you, but again I think you can’t beat the price for what you get. These can make a great gift or even be your to-go headphones for extreme occasions where you might end up losing an earbud or two.
Quality: The charging case is about the only thing that feels super cheap. It feels like cheap plastic, but that’s not a big concern for me as the actual earbuds have a good quality built. The controls are also a big hard to navigate, but I just found myself using my phone to skip songs or turn volume up or down.
Honestly, I never knew I would be this impress by some headphones that are $20. I guess it’s 2021 (or 2022 depending on when you read this), and now we have wireless headphones that provide good audio at a price that everyone can afford! Nice work Jlab!!!