Customer Ratings & Reviews

Product is too expensive for what it doesn't come with and that's a on device mute button. What's the purpose of being mobile from your desktop when you have to go back to it every time you have to speak.

Excellent computer headphones and extremely comfortable. Connecting to computer via Bluetooth couldn’t get any easier.

Well you get what you pay for with these headphones. Sound quality is mid at best and they are not durable at all. The left plastic piece snapped after about a month of intermittent use. These were only being used for a remote work situation and failed.

Headset does not self-mute when mic is rased up like other non Bluetooth headsets do. Make sure you mute yourself on any zoom or Teams call

It helps with wireless aspect but the connectivity is poor and the calls are not clear, the battery is good but I wouldn’t recommend if you are constantly taking calls.

Easy to connect and decent battery life. Bluetooth connection is shotty and mic quality is subpar. Audio is fine when not glitchy. Would not recommend.

If you're looking for an inexpensive set of wireless headphones that can be used for work and entertainment, these just might be the set. JLab makes a full range of headphones and earbuds, so if this particular set doesn't meet your needs, check out their other models. I prefer headphones to earbuds, I don't really have any preference if the headphones are over-ear or on-ear. These happen to be on-ear and are pretty light and comfortable to wear for a long period of time. One semi-complaint is that there isn't padding on the headstrap. Since I don't have any hair on top of my head, headphones with a padded strap are a preference for me. These aren't too bad though, since they're so light and there is a thin strip of rubberized material on the headstrap so that your head isn't on metal. There is no dedicated left or right for this set, the boom mike rotates to either side, so you can have the mike on whichever side you want (or lift it up so it's out of the way if you're not using it). This headset connects to your devices with Bluetooth. I was able to pretty easily connect with several devices, including Android phones, a Smart TV, a Windows desktop and a couple of Windows laptops. The only device that had any issues was the Windows desktop. Once connected to the desktop, if I moved around or even moved my head, the sound was interrupted. Since this only happened with one device, it likely was an issue with the desktop's Bluetooth. All the other devices had good sound even when across the room from the device. This headset would benefit from more buttons, but since it's a small set, I can understand why they opted not to. The Power button turns the set on and off, answers/rejects calls, plays/pauses music, contacts Siri or Google and connects via Bluetooth. The length or number of presses of the Power button is what decides what you're doing, which can be confusing. I think most people would opt to control most things from their device rather than the headphones. Using the headphones and boom mike for phone calls is easy once paired with your phone. The calls sound clear and I was told by people I spoke with that my voice was clear as well. Charging is done with an included USB-C to legacy USB cable. Once charged, the headphones hold a charge for a long time, since I used it for a lot of music listening and TV watching and was only down to 80 percent.

It was not compatible to my laptop and the client’s were having trouble hearing me. I believe it work but unfortunately was not for me. I was able to hear the client's clearly.

I needed a new headset for therapy and doing Zoom stuff online, SO this headset with the Mic ARM is just what i needed

I work remotely and spend several hours a day on my phone or on video conference calls. I like using a headset so I can keep my hands free to type. I found this JLab headset and decided to try it. I ended up not using this one, but instead swapped for the next step up, the GO Work Wireless Office Headset. Here’s why… This GO Work Pop Wireless Headset is light and fairly comfortable. The earpiece padding is good and the headset easily accommodates my large head. The boom mic is in just the right position. I like that it can connect simultaneously to two different Bluetooth sources. I paired it with my phone and computer. When the phone is not in use, it connects to the computer for use with video conferences like Zoom or GoTo. When a call comes in or is placed on my phone, it automatically switches to it. This is a great feature and makes this headset easy to use in my home office environment. I have a few minor complaints about this headset. The biggest is that it lacks a mute button. I know I can use the mute feature of my conference call software or phone, but having an easy to locate and activate mute function is really important to me. Another thing is that the earpieces are a bit small and the padding is not very thick, so I get a lot more ambient noise than I’d like. When I tried the next model up, the “Office” version, it solved both complaints with a mute button and larger, more thickly padded earpieces. I will say that other than the ambient sound intrusion of the Pop headset, both sound equally good. My advice is to skip this one and spent the extra few dollars on the Office model.

affordable and gets the job done. Cords tangle but good product

I had previously purchased the JLab with the cushioned headband. I needed a replacement and I picked up the wrong pair. I prefer Model HBGOWORKRBLK4/ Sku 6460025

Ok. Bluetooth sync button fails to work intermittently. Sound is ok

Reasonably priced and excellent quality! I use these for my job and I'm very pleased with my purchase!

I purchased this item for my home office and so far it's performed very well.

This headset works perfectly for my work from home job.

I use this headset between my two jobs and it works wonders!

Summary: When I review a product I usually try to determine if a product is a good value for the money. Premium products may be a bit different, but in this case I can unequivocally say that these are a good value. I thoroughly enjoyed using this product. Details: - Packaging was good. There was one Type A to Type C cable provided. It is cyan blue in color, matching the color of the box, which you may or may not like, but it is fine for me. There is a brief pamphlet/Users Manual. It is more of a Quick Start Guide, but that is really all you need for a simple product such as this. It is also easily downloaded in case you want a digital copy. - Setup could not have been more simple. I was able to connect via multipoint to two different devices quickly. Multipoint is one of the reasons I rate this as a good value. - Performance is very good. Sound quality on calls is excellent. Music audio quaility is acceptable but if I am rating for value, it is good for an inexpensive device like this. I would not use these for serious music listening (or should these be expected to), but for the ease, convenience and price, it is a darn good value. Battery life seemed to match the 50 hours rating....I was able to use these for about a business week (not continuously) without recharging and I think that is good. The controls were fairly standard but good, intuitive and they worked well with both calls and music control. - Comfort was really good. They only have a metallic wire fitting over your head, where more expensive products have something more elaborate. But this meant a very light feeling headset which is perfect for long listening. I have a more expensive device but that comes at a weight disadvantage. I have a fairly big head, and they never felt tight. - There are some tradeoffs with such an inexpensive device like this, There is no mute button on the unit (and certainly no corresponding light the shows you are on mute) like there is on JLAB's incrementally more expensive product. The sound is not very loud compared to my other device. Also, there is no removable ear cup as there is on JLAB's product that costs twice as much. If these things are important to you, I recommend spending the additonal $10 or $40 for those products. These tradeoffs however do not outweigh my 5 star value proposition. Bottom line: a great device for the money and I recommend this especially since it is lightweight, had multipoint capability, and good call sounds. But perhaps spend an addtional $10 and deal with the additional weight (~70g) to get the next unit up in JLAB's product line for a bit better build quality, louder sound and the important mute button/indicator.

I love JLAB products, especially the JLAB minis, but this headset was horrible. There was an uncomfortably noticeable delay between what I said being registered. For example, my mouth would be done talking before the audio would be sent through, which made it uncomfortable for people I was video calling. An Xbox 360 included microphone would be better.

Stopped working in few months. I initially liked this product, but turns out it just stopped working. The quality is ok, not sturdy enough. But the worst part is now its partially working. I have made sure to keep the headphones safe from damage. But still it stopped working. Cannot recommend this to anyone.