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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.1 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,065 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good value for a basic Bluetooth Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, basic Bluetooth headphones. A little tight on the ears to start but they are getting more comfortable as I break them in. A good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment for my business. As an attorney attorney client privilege is big. This head set is great I can whisper and my clients her me perfectly. If I am in a loud setting the person the phone cannot hear anything but me. The sound for me is crisp and it is easy to answer or hang up a call and mute if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. The audio is nice and crisp and the microphone works equally well. I've received several compliments on how good they sound. They are slightly heavier than I was expecting, but I would still highly recommend them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback and support :) jlabaudio-conv

  • Rated 4 out of 5 stars

    Get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good for the price. I wosh they cupped the ears instead of sitting flat against them but other than that theybare good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great. Could be sturdier.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for meetings and as headphones. Don't recommend using for travel without a case. First set cracked at the pivot point. Second set has lost it's tension at both pivot points. JLab Warranty was great to work with.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good product for the price. I would recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept...not great execution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 3 stars because the concept is great however I've had a few issues with it. 1) Connected to my Note 9 I have to reboot the device to accept calls on my phone. Once I reboot its good but the next call I have to reboot again. 2) The 45 hr battery number is pure a great number but in actual usage I can only go 1 to 1.5 days without having to recharge /w fairly heavy use. Not the worse thing in the world but I've resorted to charging every day. 3) The but button on the headset does not work /w the 3.5MM connection. I've resorted to using this for Windows b/c the sound quality via bluetooth is horrible. I don't blame the audio quality on the headset as most if not all bluetooth headsets suffers the same thing. But the who point of the mute /w the red light it is supposed to work. I've had many people tell me "I can hear you" yet mute is set. The mute works fine on bluetooth but not on 3.5mm. I'm also giving 3 b/c Jlab has agreed to a credit once I destroy the item since I can no longer take back to BB.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels so soft on my ears and so easy to use. My mom got hold of it and not giving it back :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but a little tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the headset was a little small and earpads pinched after a few hours of wearing them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    does the trick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my wife. She's using an older laptop and has come connectivity issues every once in a while. not a huge loss considering the price is right. as far as I know, the sound quality is good enough for phone calls and meetings. all she uses them for.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Really Nice Head Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice head phones. The Bluetooth connectivity is pretty good and the volume works well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice at any price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any price these headphones work very well. I can go anywhere in the house and leave my phone in another part of the house and these still work. I have a large house too at 3000 sq feet. In short it works for about 100 feet or so...Communications are very clear and I like the fact it has noise blocking when over my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    you will like this one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first bought these, I thought I had made a mistake, but once I started using them, I was amazed of the quality sound and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews an decided to give it a try especially since it was a deal of the day special. I thought it would be hard to pair with my work pc but it was actually really easy so I purchased one for a team member. I love the freedom of nano wires and it works well for all of my Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I work hybrid and when I’m in office it’s great if I need to make a quick teams call and super comfortable. If husband and I are both working from home I can’t hear him with these on. I also use for listening to music. I recommend to friends and colleagues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money,bought this product at discount prize every penny worth of it. Clear audio quality without any noise issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for work. I needed a pair for work and I was out of options because I do not deal with Amazon. I ordered pick up from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Am I using it wrong?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and decided to buy this headset so I am not "chained" to my table for 8hours. I would really loved for this to work but I have been getting comments from my caller that I sounded like I'm in a cave or how they could hear all the background noises

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Christine, you should have clear calls with our headsets. Feel free to reach out to our customer support to resolve your issue at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help!
      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to be able to connect to work pc and phone at the same time and not miss any calls from anywhere and not pull on and off the headphones all day long

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    wish it would work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purhasing a version of this headset. I am guessing that it is jut not compatible with my work computer. Because it just won't work. but it is light weight and much better than the gaming headset that I am currently using

    I would recommend this to a friend
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