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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.1 out of 5 stars with 1065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,065 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad has disconnected on me while speaking to a guest. And occasionally it’s takes a while to connect to the phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, more than expected It really works and sounds perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great quality, do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best for working from home. The usb-c doggle does not fit in the space for laptop with the other plug that I need to have plugged in to power it, the mute button does not work and sometimes I lose connection and the calls come through my laptop instead of the headphones, SUCH A HUGE DISAPPOINTMENT but that's what I get for going with cheap instead of quality. The ear pads are snug and somewhat uncomfortable after 8 hours of use. I would not reccomend anyone to purchase these for teleworking,

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones . Good sound quality and amazing microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item easy to use and setup. Looks good and soft on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. My daughter loves it due to the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and so far so good. Work as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with good voice quality. Battery lasts for the week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, it's comfortable and easy to set up. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well , people have no issues hearing me on this headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headset. wish it were a little bigger though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to operate with one touch. Would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Bluetooth Range and Very Good Battery Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product... Bluetooth range and battery backup is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product! Good quality and price! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Great for work environment. Great item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect and use. Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and decent for the price. I like the mute button but some of my zoom calls, there was static. In other applications it seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved them and they were good for what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Headset mono mic incompatible with stereo playback

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has good bluetooth connection compatibility and both a microphone input (mono) and stereo playback, Windows 10 cannot support having the microphone (mono) while having the audio playback on the headset as stereo. This means that, in order for you to hear anything on your headset while using the mic at the same time, you have to set (mono) as the playback on your headset. The problem with this is that the audio quality for mono playback only has a single available setting which is "radio quality," making hearing the other party sound like lofi distant voices. The workaround is to use a separate microphone (thus rendering the plastic mute button on the headset useless)... but then why bother buy this wireless headset with a mic, if you have to do that?

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Poor battery life

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible. Says it would last 40+ hours and it only last 1 1/2 days at best. It does charge fairly quick couple hours of charge will have it full again but it’s inconvenient when I’m working and run out of battery during the middle of the day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product with long battary life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking battery life and good voice quality. Must buy

    I would recommend this to a friend
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