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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.1 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,065 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Simply to setup as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headhphones is OK not the mic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a month after that the mic vol went so low no one could hear me. i tried everything suggested on their website and users on the web to no avail. replaced it with a wired logitech headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for work and I love them. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Get the job done for my job. Recommend highly.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you ever need any assistance, feel free to reach out to our customer support at
      [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help!
      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boom Mic does bread easily though it still seems to pretty good still

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Volume is low

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low for any listen: Teams, calls or music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Fisher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good price, but ear pads are uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you do work at home or anything with computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is just okay. Microphone seems to make me appear to have a lisp. Price is reasonable and it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well but cord is too short to be functional. Use exclusively for Zoom meetings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, I can hear my customers good but them on the receiver end have a hard time hearing me. They say it's sounds like a echo sounding call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for WFH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my WFH setup. Not having the wire and clear calls was just what I needed. The mute button doesn’t work turn on the Mute on Teams though. So you could get that double mute going.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well. Mechanically disintegrates quick.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronics are good and easy to operate. The plastic construction of the headphones is flimsy. Even with mild usage, the plastic pieces keep getting broken and pretty soon you're working with a heavily taped-up and superglued version of the headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price, not great for phones.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good but the sound is not great. The boom mic immediately broke, which was disappointing. When used on my iPhone, the person I called could not hear me clearly and the mic did not block out ambient noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would not recommend, only worked a few months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased August 7th, 2022 worked great for a few months. November 29th 2022 headphones stopped working, mute does not work at all and when speaker is on can barely be heard. Disappointed, would not recommend.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 5 out of 5 stars

    good headset for work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, this is a good headset. i do wish the ear part were over the ears kind since it does push against your ear when you wear them. but other then that. they really do work with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I really wanted to love this headset but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so this is exactly what i was looking for--a streo headset, sit on ears, with a microphone boom and bluetooth capable. Sound quality is great for just listening to music or videos on the phone. However, the mic drops out unexpectedly--people have a hard time hearing me. The frustating thing is it is intermittent. Some calls are great and the people i talk to say i sound clear. Other times, they are asking me to repeat every other sentence. Sasme thing with my hearing of the caller--sometimes it is loud and clear and every word comes through, other times i only hear every other word. When on a phone call, you need to have a realiable headset; and this is just not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing Bluetooth Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design but poorly engineered. The ear muffs separated from the head band after two months. I looked at them closely and all the stress was on the weakest point. Sound was acceptable, definitely not for audiophiles.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for Money! Bought it for kids for school use and is serving the purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dongle blocker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dongle is too wide. No issue with the headphones. As long as you like, not wide!

    No, I would not recommend this to a friend
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