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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.1 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,065 reviews
  • Rated 4 out of 5 stars

    Jlabs Rock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife 2nd pair for her Home office. She really likes the set Up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for work at home. I can step away from my desk and get coffee while still listening to the conference call. Great purchase and have already recommended it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work use. I used it as a back up. Call quality is fine. But then you have to take it off after use because I do not feel comfortable having both ears covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are just average, sometimes the person I spoke too on the mic couldn’t hear me well but that wasn’t often

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Headset Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset, hoping for a reliable and high-quality audio experience. Unfortunately, it has been quite the opposite. The sound quality is feeble, making it difficult to enjoy music or participate in calls effectively. The volume levels are consistently low, even at maximum settings, which is frustrating. Moreover, the headset has a persistent issue with the mute function. It frequently prompts “mute on” and “mute off” without any user intervention. This constant interruption is not only annoying but also disrupts conversations and meetings. It’s incredibly distracting and makes the headset unreliable for professional use. Overall, I would not recommend this headset. The poor sound quality and the erratic mute notifications make it a disappointing choice. I would suggest looking for a more dependable option that delivers better audio performance and user experience.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry these earbuds haven't worked in your favor. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they work great with any computer or phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget work headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta headset, only issue is after a couple hours my head hurt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget but not busted at all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAs given me my sanity back. Hybrid employee here between Webex, Zoom and Teams meetings I needed a headset that would allow me the freedom to move freely and this has helped me tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Get through your meetings without having to be strapped to your desk. Get up, stretch, walk around the room and still be fully engaged in your meeting. I love this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Def get Geek Squad Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but def still end $10 on the geek squad because I’ve gone through 2 in like 8 months. Bout to get my 3rd and be very delicate with them. Both sets broke on the hinge where the speaker ear turns in. Cheap plastic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the office in a workstation setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as soft on the ears. Psych nful for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You said what?!?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for work and love the mute indicator so when people are cursing at me they can hear the choice words I wish to respond with. Just be nice people. And yes I can hear you whisper at me too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable and wont stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work so i could have a pair for home and in the office. A teue waste of money. The hard plastic feels like its crushing my ears to the point ive developed a callus and the bluetooth will simply randomly disconnect with exactly 0 warning even if the battery is at full charge. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the issues you're experiencing. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear cushion fallas off but easy to put back together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not very noise canceling friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jlab-go work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liked this product, works as per expected all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my brother-in-law. He started to work on setting them up immediately and uses them regularly with his cell phone and for zoom meetings. Seems to love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome. Follow the instructions and you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound in and out. Ear cups uncomfortable after prolonged use. occasionally disconnects and reconnects. Honestly about what I expect from a headset at this price point

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about your experience with the product. Please reach out to our support team at [email protected]. We'd be happy to help. jlabaudio-conv

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