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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the JBuddies Play Gaming Headset's comfort, with many describing them as "very comfortable." The sound quality is also widely praised, with users saying it is "excellent." The wireless connectivity is another popular feature, with customers appreciating the convenience of connecting to their devices without the hassle of wires. However, some customers have expressed concerns about the size of the headset, saying it is too small for adults and may be more suitable for children.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 135 reviews
  • Rated 5 out of 5 stars

    Great headphones with mic for virtual learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been great for my grandson for virtual learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my son and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product won’t be disappointed. Kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best choice if you need gaming headset for your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! it worked very very well as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My son loves it!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: * Wireless * Light-weight * Retractable mic * Included cables for charging and wired listening * Volume limit to prevent hearing damage CONS: * Not as compact as I would like for travel It's nice to have a solid option for a good pair of Bluetooth headphones for a child. While a smaller pair of normal headphones works, my son absolutely loves that he now has his own wireless headphones that are made for his size! Setup is really quick and easy: hold the power button until you hear the audio prompt that the headphones are ready to pair, select the headphones from your Bluetooth menu on your PC/console, and you're paired! If you don't want to use the battery, you can just use the included AUX cable (which included volume control). Battery life is rated for a little over 22 hours, but your mileage will vary. It's pretty close in my son's usage. Thankfully you can use the headphones while they're charging. == BOTTOM LINE == If you're looking for wireless headphones for your child, these are a solid option. They can be used with any console, PC, and any other device with a standard headphone jack (when using the included AUX cable).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these for my kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids were satisfied with the device’s accessibility

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Flexible Product for Younger Children

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Audio - JBuddies Play Gaming Headset is a solid option when looking for a multi-use solution for younger children (I'd recommend 8 and under). They're small, light and comfortable to wear for extended periods. The option of bluetooth or analog, and the included mic make them very versatile. The built-in volume level limit is a reassurance for parents of very young children. However, as familiarity with tech grows, their expectations may expand beyond this offering - that will definitely differ from family to family. My young grandsons enjoyed them a lot, but felt the analog volume controls were a little tricky (probably trying to make them louder). They also felt the bass was weak. On the other hand, the headset paired easily with various Bluetooth devices and, as a result, was helpful for a number of use scenarios. This makes the JLab Audio - JBuddies Play Gaming Headset a good, affordable solution for younger children.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Weight
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Comfortable for kids while travling in vehicle.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids enjoy headset while gaming on iphone in vehicle while travling and it does not annoy us while driving. Headset connects wireless blutooth to cell phones but you have to connect cable to controller on xbox. Sound on both music and gaming is adequate but not great. Light weight and comfortable is the best feature. It is a plearsure while driving you don't hear the grandkids game. My wife uses this headset via cable connection to her plantronics wireless phone in our home office and it works great she enjoys the small footprint and light weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I'll be looking for a better option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our kids to use with there nintendo switch lites. Sound is poor and the mix won't work with there device.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Kids headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these didn’t fit. They are more for kids than teenagers.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Rated 2 out of 5 stars

    weak headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wireless for Xbox, sound quality average. Cheap design

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound too low. Ease to use but bad quality . And cost effective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have better sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really low, which is should be louder

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Bluetooth problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was supposed to be Nintendo switch compatible. Doesn’t say anything about having to buy a transmitter for the switch in order to connect via Bluetooth. Also poor instructions. I would have never figured it out if I had searched the net.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey there, these are compatible with the switch via aux cord. Nintendo has a special bluetooth system that does not connect to normal bluetooth. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this item when my son started online school back in the beginning of August and now it September and just in one month these headphone has broke. The sync button is stuck and doesn't work anymore. Do not recommend these for everyday use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Works well but not that sturdy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great and is the perfect size for my 7 year old son. The sound is good and has a limiter to keep it from getting loud enough to damage hearing. It is light and easy to adjust. My only concern is that it doesn't seem all that sturdy and I'm afraid a drop, or sitting on it, may easily break it. It is nice it hooks directly to the Xbox controller and does not need charged.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks for nothing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my two sons for their switch, and neither of the microphones work. They gave me a 2 week window to return it even though I bought as a gift for Easter. What a joke.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    Didn’t work at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would have been great but they didn’t work straight out of the box. We returned them and picked up another pair for $5 from a local store and they are perfect for our 8 year old.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    Garbage. Low sound. Fragile. Cheap material.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ubber garbage. I ended up tossing in trash bin. Low performance and waste of money. My kid hated it.I'm disabled so refund trip is out of the question.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. We could have helped facilitate a warranty claim from home. -JLab jlabaudio-conv

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