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Customer Ratings & Reviews

Your price for this item is $74.99
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The comparable value price is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers value the user-friendly Apple CarPlay integration and the overall great sound quality. They also appreciate the easy and straightforward installation process. The large 6.8" touch screen is another positive aspect that customers appreciate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 196 reviews
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great the installation was included and it happened fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    radio

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good radio allows me to use my carplay and it also has a very nice screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I like the ease of use and how it flows nicely. It doesnt come with a kit or cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installment in Longview,Tx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this item and I was very happy with the installer at the Longview,Tx store because he knew what he was doing and he was very helpful to me I think he needs a raise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Radio static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the media receiver, but the radio is very staticky.I have an appointment to troubleshoot/fix it in a couple of weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have an older vehicle for my 18 year old son. It has everything he needs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it turned out and how well it also makes all my speakers sound. It took off the limit of what I could do with my old stereo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but had trouble with the install. Had to bring back in to fix, but was fixed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible receiver and installation service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to replace the original receiver on my 2015 VW EOS. After installation I realized the new receiver can't play satellite radio at all, completely lost reception. When I call BestBuy I was told I needed an additional tuner to receive satellite signals. Why neither JVC nor Geek service told me before I bought it or installation? Now I have to spend another $79 to but the tuner and $49 to get it installed. I also realized I lost the original GPS capability as well. Yeah, the new receiver has wired Apple Play, but the GPS still is needed when there is no cellular signals. The last, this receiver also fails to get clear signal for regular Am/Fm radio. I could get clear Hi-Fi signals from local radio station from the original receiver. However now I can't listen to more than 2/3 local stations. Overall, both product and Geek installation service failed my exception. I don't recommend this product and installation service at all.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M780BT digital media receiver—it’s definitely not the experience we want for our customers. We have verified that the Bestbuy.com page shows "Satellite Ready", rather than included, but we are sorry for the confusion. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at [email protected], and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Rated 5 out of 5 stars

    Radio Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects smoothly to my phone . No issues screen is super bright and is better then my previous radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GARY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service for install of my new radio. Love the backup camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good alternative for the price. It was slightly smaller than I thought. But works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use; great functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for the radio that died. Easy to use, can connect with either apple or Android phones, and has great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well. My friend loves this for her car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the rear camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Just follow the manual it's make it real easy. Definitely recommend this product if your in the market for a stereo..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible design flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Sony Apply Car play in another car, so here are the differences that I could not accept. On this JVC model, when you have the maps showing in apple car play, you cannot change the radio station. Not only is there not a button the radio, but the steering wheel controls don't work. You have to exit Carplay, navigate back to the radio every time you want to change the station. The Bestbuy installer admitted this was how the JVC was designed. Also, when listening to spotify, I received a text message, it auto played as expected, but then it didn't return to spotify, it started playing the radio instead. Bad glare on the overly reflective screen as well. I had this stereo for 5 minutes in my car and told the installer I wanted to swap for the Sony model that I had before. This thing is junk by design.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for sharing your feedback with us. We’re sorry to hear that your experience with the product hasn’t met your expectations—your satisfaction is very important to us, and we want to help resolve any concerns. Our team is here to assist with any questions or challenges you’re facing, we’re happy to help. Please reach out to us at 1-800-252-5722 or email us at [email protected], and we’ll work with you to make things right. Thank you for choosing JVC—we value your trust and are committed to your satisfaction. Best regards, The JVC Customer Relations Team

  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased so far. We had this installed in our new-to-use Corvette. It works well with both our phones - an android and an iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read the fine print

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio, not happy with the fine print. The specs say SiriusXM ready so I thought it came with it we just needed to transfer it from my old radio to this one…. Nope. You need to buy a special adapter in order to have SiriusXM! Thank fully I can play it through car play, but that was one of the reasons I bought this type of stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. I had a touch screen in a car that I gave my daughter, so I wanted one in my truck so I got one. This does everything that I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Car Stereo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JVC car stereo is a life changer! Awesome sound and so easy to switch between the streaming platforms! I love it!

    I would recommend this to a friend
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