Customer Ratings & Reviews

I am really please with this unit. I needed to replace my old stereo. It works perfectly I can still control the unit from my steering wheel. Back up camera looks and works great. Pairing my phone was really easy.

Works great. Very user friendly and easy to operate.

Bought this in november 2024 it took a month to get an install appointment. Sound quality is good. The touch screen stincks. You have to touch it like 5 times to get it to repond. Its been 2 weeks since installing, i still cant answer the phone with bluetooth interface. If you're expecting stock sound system quality keep looking. Probably need to spend 2x+ $ i'm keeping it but im not thrilled. Would not recommend

Satisfied with my new JVC product, Do not have camera

This is an excellent unit. I bought it for my son's car and had it installed by best buy. They did a great job, were very knowledgeable and professional

I’m really enjoying my CarPlay install. The technician was top notch. Even the other guy in there was very professional. I have absolutely nothing to complain about and would recommend this team &store to anyone

It’s ok. I don’t like that there isn’t any knobs and I’m unable to adjust the brightness at night

Nice Apple car play makes my old system great again

Wonderful, professional service. Thank you Gene!

This radio has really taken my 2012 ram 1500 and brought it to 2024 with a new radio install! And I have Apple CarPlay and can pretty much go anywhere with all the new features without getting lost.

The radio works fine can’t seem to get messages to work on car play. Siri doesn’t work or announce anything. But the bass and treble are really good and sounds good.

Good upgrade from a cd player to a touch player screen.

I love the quality of sound and all the apps, as well as the output of power

Exactly what i wanted and needed. The sales rep who recommended this was great and am very happy with my purchase.

Good buying and I'm happy with it. Thinking of buying another for my son car

I am enjoying my bluetooth radio. It has good sound quality.

I'm sure this is a fine receiver. But since BB screwed up my order/install, I will never know for sure. I do not know anything about electronics, but I knew that I needed a new receiver and amplifier by-pass for my vehicle. I spoke on the phone with a CS person to help me pick out exactly what I needed for my vehicle, we were on the phone for over 30 minutes, he then transferred me to an installer in White Plains, NY to set up the installation appointment. That person said the previous person had made a mistake with my order, and he told me he fixed it and everything was good to go. I had to wait 2 weeks for an appointment and on the day of the install I took the morning off from work and drop 30 minutes to leave my car. First the installer said they had forgotten to order a necessary part but no big deal, he had them in stock. (It was a big deal to me becasue it was an extra $150). I was told on the phone, by an installer, that it would take a max of two hours to complete. When I arrived, the guy said closer to 4 hours. That is a HUGE difference, but what I can I do? After approximately 45 minutes I got a call from the installer, there was a problem with a part, it was totally wrong for my car and he could not do the installation. So I wasted mulitple hours dealing with BB and ended up with nothing. They asked me to review my experience, and here it is. It was terrible and they did absolutely nothing to compensate or try to make it right. Just a shoulder shrug. Never again, Best Buy. Never again.

It perfectly fit and sound good and it easy to set up

It does an amazing job as most other pioneer electronics. No lag. Easy installation and user ability/understanding. Love the idea of making circles on screen for volume controls on the Home or Bluetooth Screen

Very powerful works well with my Stock speakers love the digital timing adjustment for seating