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Customer Ratings & Reviews

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$249.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 300 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, ease of use, and connectivity of the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many customers find that it works and sounds great, and they love how easy it is to use, as well as how easily it connects to Bluetooth. Some customers have noted that the lack of a volume knob is a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 300 reviews
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. It makes navigation so much easier, and listening to music couldn't be better. It works with my steering wheel controls as well. I like how the screen lets me see my maps as well as control my music and phone calls at the same time. Enhances my Acura MDX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade radio flat screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is for my wife s car to replqce the stock old radio cd version and she is very happy and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers as described. Fits my 2007 Toyota Sequoia with JBL speakers perfectly. 6.8in. screen is adequate functions perfectly with iPhone, Sirius, Maps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new system even though my camera still isn't working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greaat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me was extremely profesionnal , we appreciate it! Excellent job!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Car Radio Purchase and Installation Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped us was kind but very not trained enough for this purchase. 1. Purchased radio, pre-paid for labor, and told that was all that was needed and radio would fit in car. Scheduled appt for install and told to pick up radio at Mansfield customer service on 12/20/2026 and install would happen at that time. 2. Picked up radio to be told Mansfield location doesn’t do installs, so made appt for a week later on 12/26 at Arlington location. 3. Went to installation appt in Arlington to be told we needed to purchase $300 worth of additional parts that were not in stock and wouldn’t arrive in time for the install to occur before our daughter goes back to school. 4. Due to these challenges, radio was retuned but we were told we couldn’t get a full refund. We were refunded $184.01 out of $324.72 that was paid. Daughter tried to as CS person why only a partial refund was given and she was told she would have to call corporate and the associate walked away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking piece of kit but you need to have a manual to get the most out of it. Instructions are needed but not supplied. So you have to Google its Operations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice visual design easy to use unit. The price was really competitive to other units for what yhis unit offers. Solid buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE NEW STEREO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS A CHRISTMAS PRESENT FOR MY DAUGHTER. SHE IS ENJOYING THE UPGRADE TO HER CAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Too bad there is not much I can do about my power antenna when the unit is on. I disconnedted the power to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I picked a bigger screen, but everything else about this is great! Easy set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually leave negative reviews, but this radio has significant screen glare issues. During the day, the display is tough to see because it isn't bright enough to overcome the glare. I returned it, and Best Buy suggested the Kenwood - Model: DMX47OS 6.8', but they are the same company, and worse. I regret this purchase and would not recommend this radio.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC W-M590BT receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is all i wanted and more i really like that i can screen everything from my phone to this receiver i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good radio with lot of features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with the radio. I integrated it with dash cam and backup camera. Best Buy installation team did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking radio- clear picture and nice design. Menu/ settings seem easy to use. The microphone sound quality for phone calls is not super clear, but acceptable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not order online, you must go into the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and all the additional parts the website recommended. But when I arrived at the appointment, the tech informed me that the website's recommended parts were all unnecessary. Moreover, the parts the website included actually wouldn't allow me to use my steering wheel controls. My options were to either sacrifice the functionality of the stereo by installing with the parts they had on hand or to go home and order the parts I needed and bring them in a month later for a complete installation. To be clear, the tech was great, if I had worked with him the whole time we would have been fine. The problem is with the dysfunctional website. If you are going to use BestBuy, go into the store. You cannot trust their website.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New sound pack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and explained everything on how the system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JVC AUTO RADIO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, love the hand free text and talk, sound great pickup local radio station, apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable and did everything with a smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo head deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head deck pushes both my 12s great, good tuning options as well

    I would recommend this to a friend