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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's high performance and user-friendly interface, frequently praising its ease of operation and attractive design. While many appreciate the screen quality and straightforward installation, some users experienced connectivity challenges and found the volume control less intuitive than expected. Overall, the positive feedback on performance and ease of use outweighs the reported issues with connectivity and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-246 of 246 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Display change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good work, faster than expected. Will be bavk again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Phone Call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and pleased with my purchase. I’m learning how to use it. I’m not the most savvy with the technology, being a senior citizen. My daughters and grands are my tutors. I was pleased to answer my first phone call lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raido

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed my radio were great! They knew what they were doing and even showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to 2010 Chevy Impala

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Great upgrade to an older. Thr install took me 1.5hr because i had to stop and get soderless connectors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stereo Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid extra for the buttons on the steering to work and the only buttons working in the volume buttons. The screen goes black every now and then and won’t go back to the station/Apple Music, etc. Best Buy worked on it once again but said that if this continues I would probably be getting a whole new stero

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD KW-M590BT receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    JVC CarPlay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many intermittent problems. Screen going blank, volume button not working, etc. Ended up taking it back.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your product—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening with your JVC KW-M590BT receiver, so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards,The JVC Customer Relations Team