Customer Ratings & Reviews
- Model:
- KW-M590BT
- |
- SKU:
- 6582065
Customer reviews
Rating 4.5 out of 5 stars with 300 reviews
(300 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and connectivity of the 6.8" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many customers find that it works and sounds great, and they love how easy it is to use, as well as how easily it connects to Bluetooth. Some customers have noted that the lack of a volume knob is a drawback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It's not bad but a little off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess for the price, it's good, but the sound quality on calls through android Auto is just terrible!
No, I would not recommend this to a friendRated 1 out of 5 stars
Jvc radio are bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I would try jvc but I returned it and going back with pioneer, jvc sound quality was really bad and very sluggish radio and frozed few times, pioneer sounds so much better and has more options and feels and responsive is a lot better, learned my mistake and cost me little but I will not be buying off brand radios nomore.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Jvc radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad unit, got it open box said it was terrific condition, apple car play doesn’t work half the time and touch screen is garbage
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT receiver—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great when I purchased it online it said free installation. When I went into the store to pick it up they said it didnt come with free installation and they wouldnt honor it. Now I know why... paid $289 to have them install it. Poor Customer Service. Will never buy another thing from best buy.
I would recommend this to a friendRated 3 out of 5 stars
JVC car deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but sound quality and adjustments could be better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete crap don't waste time or money it's crap nothing but crap go buy the Ken wood and spend the extra money
I would recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Don't do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android auto and apple car play don't work. I was convinced not to buy the pioneer atero I wanted and get this one. Bad choice.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
The volume the camera no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not good the camera is very fuzzy at night I will not recommend to get this radio it sucks
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Not so Great JVC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit failed after 3 weeks of ownership! Radio locked up and was draining my battery so I had to remove the power to shut it down. Best Buys did make it right by replacing the unit with another brand.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
DONT USE BEST BUY TO DO INSATLL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is the worst for install. Wrong parts were ordered install too over 5 hours. Manager wasnt helpfull. STAY AWAY
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the radio replaced twice and it still had malfunctions.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to set the cross overs to get the bass out the highs and for some reason the radio pause for no reason
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M590BT—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 5 out of 5 stars
Got 2 and want more!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked this so much I got 2! One for my 2008 4Runner and one for my son’s 2005 Highlander. I wanted to put this on my 2015 ML 350 & 2016 C300 but they would not fit. This stereo is waaaaay better than the originals and priced moderately too. Love the voice command to answer calls & text! Still trying to figure out if I can at least put this on my ML 350.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Display change
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did very good work, faster than expected. Will be bavk again.
I would recommend this to a friend Rated 4 out of 5 stars
Not perfect but very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Text is easy to read and select on the screen. Boot up time is instantaneous. Interfaces with the car's existing electronics could be a little more seamless, but almost everything works (i.e. steering wheel volume controls are OK, but AUX input has been lost in my 2012 Toyota Sienna).
I would recommend this to a friendRated 5 out of 5 stars
My First Phone Call
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and pleased with my purchase. I’m learning how to use it. I’m not the most savvy with the technology, being a senior citizen. My daughters and grands are my tutors. I was pleased to answer my first phone call lol.
I would recommend this to a friendRated 5 out of 5 stars
Raido
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people that installed my radio were great! They knew what they were doing and even showed me how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade to 2010 Chevy Impala
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great upgrade to an older. Thr install took me 1.5hr because i had to stop and get soderless connectors.
I would recommend this to a friendRated 2 out of 5 stars
Stereo Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra for the buttons on the steering to work and the only buttons working in the volume buttons. The screen goes black every now and then and won’t go back to the station/Apple Music, etc. Best Buy worked on it once again but said that if this continues I would probably be getting a whole new stero
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD KW-M590BT receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!
- Cons mentioned:Volume control
Rated 1 out of 5 stars
JVC CarPlay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many intermittent problems. Screen going blank, volume button not working, etc. Ended up taking it back.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your product—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening with your JVC KW-M590BT receiver, so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards,The JVC Customer Relations Team