Customer Ratings & Reviews

Great radio and quick install for my daughter’s ride

Great online and in store customer service front to back as always. Installation crew for my car stereo and subwoofer were 10 out of a possible 10 in all areas of the process. This is the 6'th car stereo install I'v done through Best Buy the last 3 decades and they never disappoint.

Exactly what i wanted and needed. The sales rep who recommended this was great and am very happy with my purchase.

I am really please with this unit. I needed to replace my old stereo. It works perfectly I can still control the unit from my steering wheel. Back up camera looks and works great. Pairing my phone was really easy.

Very powerful works well with my Stock speakers love the digital timing adjustment for seating

I’m really enjoying my CarPlay install. The technician was top notch. Even the other guy in there was very professional. I have absolutely nothing to complain about and would recommend this team &store to anyone

So far seems to be a really good stereo Not too complicated to operate

Works great. Very user friendly and easy to operate.

This unit is for my wife s car to replqce the stock old radio cd version and she is very happy and user friendly

Quality product. Easy to use. Cost effective pricing.

Satisfied with my new JVC product, Do not have camera

I enjoy my new system even though my camera still isn't working

Bought this in november 2024 it took a month to get an install appointment. Sound quality is good. The touch screen stincks. You have to touch it like 5 times to get it to repond. Its been 2 weeks since installing, i still cant answer the phone with bluetooth interface. If you're expecting stock sound system quality keep looking. Probably need to spend 2x+ $ i'm keeping it but im not thrilled. Would not recommend

The radio works fine can’t seem to get messages to work on car play. Siri doesn’t work or announce anything. But the bass and treble are really good and sounds good.

Nice Apple car play makes my old system great again

The gentleman who helped me was extremely profesionnal , we appreciate it! Excellent job!!

I'm sure this is a fine receiver. But since BB screwed up my order/install, I will never know for sure. I do not know anything about electronics, but I knew that I needed a new receiver and amplifier by-pass for my vehicle. I spoke on the phone with a CS person to help me pick out exactly what I needed for my vehicle, we were on the phone for over 30 minutes, he then transferred me to an installer in White Plains, NY to set up the installation appointment. That person said the previous person had made a mistake with my order, and he told me he fixed it and everything was good to go. I had to wait 2 weeks for an appointment and on the day of the install I took the morning off from work and drop 30 minutes to leave my car. First the installer said they had forgotten to order a necessary part but no big deal, he had them in stock. (It was a big deal to me becasue it was an extra $150). I was told on the phone, by an installer, that it would take a max of two hours to complete. When I arrived, the guy said closer to 4 hours. That is a HUGE difference, but what I can I do? After approximately 45 minutes I got a call from the installer, there was a problem with a part, it was totally wrong for my car and he could not do the installation. So I wasted mulitple hours dealing with BB and ended up with nothing. They asked me to review my experience, and here it is. It was terrible and they did absolutely nothing to compensate or try to make it right. Just a shoulder shrug. Never again, Best Buy. Never again.

THIS WAS A CHRISTMAS PRESENT FOR MY DAUGHTER. SHE IS ENJOYING THE UPGRADE TO HER CAR.

Delivers as described. Fits my 2007 Toyota Sequoia with JBL speakers perfectly. 6.8in. screen is adequate functions perfectly with iPhone, Sirius, Maps!

Wish I picked a bigger screen, but everything else about this is great! Easy set up.