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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 60 reviews

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88%
would recommend
to a friend

Customers are saying

Customers consistently note that Kaspersky Internet Security is easy to use and install. They appreciate the protection it provides for their devices and personal information. However, some users have experienced issues with automatic database updates, which can take a long time and sometimes freeze or kick them out of the update process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Update problems

    Rated 4 out of 5 stars

    System Hog.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it will due a good job of protecting your system and info but it will slow you down greatly. If yoh have loads of time this may be for you. Wants to update several times a day as well. While it is nice to have the latest protection, how many 'new' threats can come out in a few hours. At least the price is reasonable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Update problems

    Rated 4 out of 5 stars

    Almost Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. My only concern is about the time it takes to auto-update the data bases. I explain: If you turn on your PC, kaspersky DOES NOT update immediately. It takes at least 15 minutes to run the update databases process. In my opinion that is an issue because you are exposed in that time. I know that you can run the data base update manually, but in that case, what does AUTOMATIC mean? What if I forget to run the update process manually and go directly to the web browser or insert a USB flash? After that risky time at the beginning, the autoupdate runs well. That is why I can give it only four stars

    I would recommend this to a friend
  • Cons mentioned:
    Foreign accent tech support, Update problems

    Rated 2 out of 5 stars

    So, so...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while. But now, when I try to update the database, it stops at either the 80% or 86% point, freezes, and then kicks me out of the update process. Just google "Kaspersky Internet Security and update problems". You'll find a lot of chatter on this subject. 99% sure I have no viruses or malware. Kaspersky is working with me on the issue, if I can just understand the tech rep.who speaks with a strong foreign accent (difficult at times to understand, but much of this is probably my fault as my hearing struggles in the higher frequency range). Would seriously consider going with Bit-Defender next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Automatic scans

    Rated 5 out of 5 stars

    Kaspersky Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Kaspersky girl. I have been purchasing kaspersky for more than 10 years. I have not had a single problem. I especially admire the automatic scans and being able to schedule scans. This is a great purchase. You cannot go wrong with this investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. Use it on 2 pcs and 3 mobile devices l. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this project for a couple of years. Haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    This is great security software & simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Norton fan and was hesitant to try any other security software. Kapersky came with my new computer and I will never use another.. Simple to use and manages so much more than a stand alone anti virus..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched ovee from Trend Micro after many years and I must say that I have not been disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering one needs antivirus and protection when venturing onto the interweb, it is a good idea to use this product.

    I would recommend this to a friend
  • Cons mentioned:
    Changing from norton

    Rated 4 out of 5 stars

    Required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing from Norton as I had so many problems when I had them.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in our computer very easily. Works well in laptop also

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with the software. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Wonderful product

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product for internet security, may be the best..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Internet security for up to 3 computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before with no issues and bought it again. Easy install. Better than MacAfee and Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find kaspersky to be a quality product that is easy to use and effective for Internet computer use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent protection for windows and mac both. Runs smooth and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great security easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy simple to use, great online support, fixed all my security issues over the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    kaspersky!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves Kaspersky! very good protection on all the devices that it covers!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great internet security. easy to use and doesn't slow down your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Just follow directions and you're good to go.

    I would recommend this to a friend
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