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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 188 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, affordability, and effectiveness of Kaspersky Total Security. Many users appreciate the protection it provides for multiple devices, including laptops, tablets, and smartphones. While some users experienced installation issues, the majority of customers are satisfied with the product's performance and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 188 reviews
  • Rated 4 out of 5 stars

    Works great on laptops and desktops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Kaspersky before, changed to another product for a few years, now back with Kaspersky. This product works fine with desktop and laptop computers, however I'm not sure that is truly an antivirus for mobile devices- iPhones and iPads. Other than that now issues, easy to download and operate

    I would recommend this to a friend
  • Cons mentioned:
    Download instead of cd, Installation issues

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with it so far. A couple of things I don't like about it is I thought I was getting a cd to upload the anti-virus to my computer, but it was a download instead. I don't like downloading things to my computer. So I paid $99+ dollars for a download code which made me mad because I saw it online for way less but after reading the reviews I decided to go to the store and purchase it instead thinking it would be a cd... Also for some reason my android phone won't allow me to open the download once it's downloaded so I don't know whats up with that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the multi users, price and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Virus protection

    Rated 5 out of 5 stars

    Great Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Great Price, Great Protection.........

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices

    Rated 5 out of 5 stars

    the best all around security software available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best all around, complete security software available. Simple to understand and easy to install and update. Unbelievable protection for all my devices, laptop, tablet and Samsung Galaxy phone. Great price at Best Buy on ad!

    I would recommend this to a friend
  • Cons mentioned:
    Password manager

    Rated 4 out of 5 stars

    Reliable Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked and used Kaspersky. The anti-virus functions are superb with a user friendly interface. However, the Safe Money utility always gives a warning that I am not totally protected due to "screen shots not being disabled". This only happened with the advent of Windows 10. The help section doesn't...and when I asked a Geek Squad tech he looked at me as though I was some kind of interplanetary monster. Also, until I can figure it out, the password utility is worthless.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for protection from the recent outbreak of ransomware and other nasty things in the wild. This is a very highly rated product for a good price. We will be purchasing more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky is simple and easy to navigate, and has never caused a problem with any other programs.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the recommendation of a friend. It is very good. It has a great internet security system. I like that I can use on multiple devices. I recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Kaspersky always does what its supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Kaspersky since 2009 and it has not failed me yet! Kaspersky Total Security is a great buy. I am satisfied with this product and the price is reasoanable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection at the Price of Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing a good job protecting but really slows down browsers. Not as bad as Webroot and McAfee but still too much of a delay.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection
    Cons mentioned:
    Installation issues

    Rated 4 out of 5 stars

    Good reputated antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used different antivirus brands before and I wanted to give a try to this one. So far so good, it keeps my feviced protected all the time but it seems that system speed has slowed down since installation....not a big deal but I can notice the impact. Oterwise it does what it supposed to do like any other antivirus. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices

    Rated 5 out of 5 stars

    For 5 Devices excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this total kaspersky computer virus security protection for the last 3 years & gotten my value for my 5 devices

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    No virus so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a computer guy but I have yet to get a virus while using this software, so it's good in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    great software for the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been buying this product for so long. It is work very good to protect the computer and also 1 good for 5 user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic virus software, total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had kaspersky in the past, it lapsed, will not use any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Norton with this program - was a little less expensive and recommended by my computer guy. So far no issues, which is what I want. It was easy to load, works with Malwarebytes Anti-Malware + Anti-Exploit Premium. I have it on 5 computers and can track each through a website log in -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product for last 8 years on all devices. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other internet security products such as McAfee and Norton. Kaspersky is very easy to install, manage, and utilize. The only "complaint" I would have to others is that it doesn't offer a CD/DVD. What if the person needs the software due to a virus infection that's preventing them from downloading anything from the internet? The instruction is to download the software from the USA.Kaspersky site.

    I would recommend this to a friend
  • Cons mentioned:
    Page safety

    Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's serves it's purpose, however I'd rather not have to figure out if the page i'm on which it has suggested as being okay to view is actually okay. A prompt will pop up to continue or not and I have no idea of any whether or not to continue, so I don't. I never experienced this issue with other virus protectors.

    No, I would not recommend this to a friend
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