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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 29 reviews

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  • Ease of Use

    Rating 4.0 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are pleased with the protection Kaspersky provides for multiple devices and the overall security it offers. They appreciate how it safeguards their computers from viruses and threats, giving them peace of mind while browsing the web. However, some users have encountered installation issues, particularly with Dell dock software on Windows Vista Ultimate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Cons mentioned:
    Issue with installation

    Rated 4 out of 5 stars

    It does the job of protecting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is protecting the laptop and desktop. Dell dock software on Window Vista Utlimate does not work with Kaspersky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection for multiple devices

    Rated 5 out of 5 stars

    the product's worked well since installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this new security software and the level of protection it provides is excellent and has flagged several hidden viruses, malwares, trojans and other intrusive, destructive programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best anti-virus software I've used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff recommended this product after I complained about the other 2 brands I had used. At the time they said it was the best on the market - and while I don't know if this is still true, I am happy with the results. No malware, and the few times a virus tried to enter my system, Kaspersky identified it and removed it immediately - and notified my at once. The scanning process is a breeze whether it's done on a set schedule or manually. The only thing I cannot comment on is the Parental Controls, as I have no use for this as I am the only user of my computers.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    It was not easy to install or run

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took hours to install and once installed it interferred with my machine's run time until it was almost unuable. I also kept getting a message telling me that it needed to be brought up to date. When I would ask it to update it would tell me that it was up to date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection for multiple devices

    Rated 5 out of 5 stars

    Repeat customer Works great, great price!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I feel that my computers are safe from viruses and threats. The price is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was WAAAY too hard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was way too hard. I was upgrading from a different Kaspersky product and ended up haveing to de-install the old version and then install the new one. When I tried to use the second lisence, I ended up buying a second version. However, once the pain of installation was done, the tool really does work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best on the Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used all of the other virus/internet protection software and Kaspersky is by far the best and most effective. I would never consider using any other program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rated number 1 in the US

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaspersky is rated number one in the US and is the main Anti-Virus recommended by GeekSquad. Its very simple to install. Love this product. Trend Micro is great too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult for a non-techie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed it seems to do its job, but it was very difficult for a non-techie to install. Instructions assumed user knew a lot about computers. No clear directions what to do when it finds a problem.

    No, I would not recommend this to a friend
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