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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, Apple CarPlay, and ease of use of the 6.8" Android Auto & Apple CarPlay Bluetooth DVD and Digital Media (DM) Receiver and Android Screen Mirroring. They appreciate the many features, CD player, backup camera, and installation process. While some customers would prefer a volume knob and have experienced issues with the clock, overall, customers are very happy with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 342 reviews
  • Rated 5 out of 5 stars

    Very nice radio with a neat and clean look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was concerned about how a new, non factory, radio would look and if it would be aesthetically pleasing and not Jimmy rigged. I was not only satisfied with the outcome of the look after installation but also love the radio and functions so far!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple car-play connectivity issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great radio for the price when it works. Apple car play works when it wants too. It disconnects itself frequently and I have to unplug my phone and plug it back in (sometimes multiple times) for it to work. Also, it doesn’t connect all the time when my phone gets plugged in when just getting in the car. Again I constantly have to plug and un-plug to get it to work.Its frustrating because the radio is only 4 months old. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenwood Rocks! Love It! The installers did such an amazing job on all of my car installations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that you can have modern accessories with older vehicles! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks great! Bestbuy did a wonderful job with my upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dash system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really enjoy it in my car also has cd / dvd player

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Best head unit ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head unit had every feature I was looking for and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 4 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo has a great sound and I love the functionality and the fact that it has both a cd player and Apple play. The negative is that the stereo sometimes fails/pauses on occasion when using CarPlay, especially when using the cd player at the same time. Only happens occasionally, but aggravating when it does. But, the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent stereo… Awesome price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a factory radio in my car, so this was a major upgrade for me. I love the sound quality of the Kenwood stereo and the East of hooking up and using it. I am sure I have not figured out everything you can do but I use the Apple CarPlay and love it, I also enjoy using the Waze app on there as well as Google maps and Apple Maps having Bluetooth is huge and the microphone that came with the unit is great quality and works well. I went to several shops and they sold this unit but told me it was not a high end unit and try to sell me something else. However, I am very happy that I bought this unit. I would not waste money buying something more expensive . I have even watch DVDs on this unit and they are great quality and sound really good.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Good radio, bad user interface

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this radio for a 2008 Escape, simply to get Apple Car Play. The Car Play works well. It initially kept dropping the connection, but I changed cables, and also connected the phone via bluetooth as well, and suddenly all the dropped connections stopped. I also use the hands free phone feature, which also works pretty well. My only complaint is that the user interface is pretty awful. It takes a LOT of getting used to and a lot of experimenting to find all the hidden features and settings. A lot of the reviews here are mentioning the "jumping time" issue where the clock won't stay set. There is an easy fix, in a hidden setting. Open the radio app, open the slide out setting on the left tab and click "set up." Go to the RDS-CT setting and turn it OFF! Your clock should stay set from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head unit for the price and installation was straight forward. Depending on the application, professional install may be needed, It was installed on my Porsche and it look and works fantastic. Android auto is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Backup camera

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I want in a car stereo. Plays CDs, Amazon Music through Bluetooth, and showsmy backup csmera when I'm in reverse. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    The Kenwood stereo ROCKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo! Lots of features and flexible, potent settings (in terms of sound quality). Very solid car stereo. I am happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new radio for my vehicle from Best Buy and had them do the installation. Everything from start to finish was great. The sales people who helped me to pick out the right radio and the installer. I am completely satisfied with the level of professionalism I was given and the quality of the product I received.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Backup camera, Sound quality

    Rated 3 out of 5 stars

    Kenwood Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kenwood screen does the job! The sound quality is good, Apple CarPlay functions and features work as expected and the back-up camera picture comes in clear! However, Kenwood settings and controls are a bit difficult to navigate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Happy for the car upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had the unit installed this morning along with four new Kicker speakers! I really wanted to keep my CD player . My car is 05 so no navigation and I have IPhone 14 so Apple Car play is a must ! This unit fits perfectly in dash! Very Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head unit. I was a bit skeptical at first when I received a bad one, however Best Buy was quick to help me replace it and get a working one. The customer support from best buy for this product was amazing. Ive had the unit for about 2 months at this point and everything about it is great. The Andriod auto is flawless and the audio is crisp. The unit really improved the sound coming out of my speakers. I would recommend this to anyone who is looking for a head unit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio actually sounds better than l expected. I am well satisfied with my purchase! I believe that your audio installation shop did an excellent job installing this product, thanks Wally!!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Easy to install and all the features that i need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kenwood Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the stereo - it does everything I need it to do, There is a definite learning curve with it and the "quick start" guide leaves a bit to be desired - prepare to spend a bit of time learning everything this will do. Sound is awesome, having a CD player again is a nice bonus, the screen is big enough to see easily and really nice

    I would recommend this to a friend
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