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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 78 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Bluetooth Digital Media Receiver with Alexa Built-In and Satellite Radio Ready, especially its sound quality and ease of use. The Bluetooth connectivity is a plus, and many find the installation process straightforward. The radio capabilities, vibrant color display, and affordable price point are also appreciated features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, i like all the display colors that your can choose from. Sound seems good. Only issue i found was with the alexa part. I downloaded the app on my phone and hooked up the Alexa, and it was ridiculous... every min or so she would interrupt wtv i was listening to and say "I didn't catch that". I had to uninstall because it didn't work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Beautiful colors and the app is easy to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kenwood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good product,not that expensive,and do what you need it to. Do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were fast and kept the car clean. The radio is great!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works great! I love the Bluetooth capability

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Sony DSX series which I'd give 9/10, this is probably an 8. The Sony offers more power and can drive a sub. This Kenwood provides clear audio with tons of audio customization options, almost too many. The large display and volume knob keep my eyes on the road and Bluetooth pairing is consistent and easy. Interestingly, it uses a programmable timer to control the dimmer rather than a wired dimmer switch. Through the app there's a limitless selection of display colors, making it easy to match the factory look. It fits flush with a Metra double DIN kit for a super clean install.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Kemwood car radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hassle free installation, super high quality sound, easy Bluetooth connection, easy microphone installation, must purchase the correct double bin installation kit plus speaker wire adapters to make this installation even easier and pleasant. Easy navigation and set up, Loving this radio.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound and features - hot heat sink on back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the money. There are several of these styles of head units in different brands but I went with Kenwood as I've had Kenwood head units before and they have been of great quality. I'm not disappointed with how it's performed and glad I went with it. The only concern I have is that the heatsink on the back gets extremely hot if using the head unit speaker outputs. The higher end units use a fan to cool the internal amp but this one doesn't and I was worried about it overheating. I have bunch of old computer chipset heat sinks and was able to secure a descent sized one on the surface of the head unit heat sink to dissipate the heat further and it seems to have helped quite a bit and I have more confidence I won't have any issues, but I do worry that could be a problem if not addressed when running the internal amp for speakers. I may switch to an external amp down the road anyway, but for now I'm comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenwin (2)!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite receiver for the money and a great way to add new media technology in older cars. I am not a "new" car kind of person, so this is perfect for me. Setup and user controls are great, Plus.... BUTOONS AND KNOBS!.. great for the neurodivergents in all of us.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    it Bumps with a Kicker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Kenwood bought this unit because my Kid didn't want a touch screen,Paired it with a Kicker amp a 4 Polk 6.5 spkrs and it Sounds Crisp with a lot of Bump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the radio is excellent !! I'll recommended it to every body .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Car stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was easy to install. Easy to use. Great sound. Loading with features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Kenwood car stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this stereo very easy to install and has many features that make it sound very good, i also used a car installation kit for the trimto make it look more professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Sound quality

    Rated 1 out of 5 stars

    Worked for 4 months - Then Quit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news: Best price I could find for a replacement receiver for an older car. The installation is straightforward and pretty easy for anyone to accomplish. The receiver worked and sounded great with the original factory speakers in 1999 Toyota Camry. Bad news: Receiver stopped working after 4 months out of the blue. Fuses fines and power to unit OK. Unit just died. A bit of research I did online shows that the unit has issues with getting hot and is likely an issue. Should have purchased the Best Buy warranty. Kenwood warranty is a bit cumbersome and basically, I am on the hook for the cost of shipping to Kenwood Repair and then hope for the best in getting it back in a timely manner. I ended up just buying another receiver online with next-day delivery and installed. The original receiver is sitting on the floor in the garage.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing, with the receiver, so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself and it works great. For the price range I'd definitely go with this model. Its simple and yet very sleek. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bluetooth radio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my stock speakers sound way better. Powerful enough for what I need. The menu’s can get complicated though.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Kenwood Receiver purchaser

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, Kenwood - Bluetooth Digital Media Receiver with Alexa Built-In and Satellite Radio Ready. Very nice unit and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ,overrall gret experience, best buy has tha very best products ,so let me win the $400.00 gift card so i continue getting these great gifts from Brst buy

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Solid Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and full of listening and safety options such as usb and bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Kenwood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program sounds better then Pioneer. Bluetooth music sounds better too.

    I would recommend this to a friend
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