Customer Ratings & Reviews
- Model:
- 5000362326
- SKU:
- 6468136
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the K Duo Special Edition Single Serve K-Cup Pod Coffee Maker as a great coffee maker, praising its ease of use and dual functionality for making single cups or a full pot of coffee. They especially appreciate the high-quality coffee produced and the convenience of the machine. The ability to brew both single cups and larger quantities is a significant plus for many users. Overall, customer feedback highlights the machine's versatility and user-friendliness.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I love the Convenience of these usually but this unit is cheaply made and low quality! Looks like it should be 89.99 not 200 bucks! Glad I got the warranty, will be returning for another brand or different model if Keurig gets their act together.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This certainly isn't what we hope to hear Ryan. We value your time and would like to look into the concerns with your K-Duo Special Edition coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Consider Carefully
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carefully consider purchasing this coffee maker. My purchase last 18 days, 4 days past returning to Best Buy. Won't turn on, electronics just quit. Waiting on Kuerig to confirm warranty, and then 7-10 business days for shipping.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize your K-Duo Special Edition coffee maker did not meet your expectations Dale. Thank you for allowing us the opportunity to assist! We'd love to know how your new brewer is doing once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739.
Great Brew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keurig Duo brews great coffee using ground or coffee pods 12 ounces or 12 cups.
I would recommend this to a friendPot leaks from lid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but pot leaks from lid... Manufacturer defect.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your feedback. We will be sure to pass along your comments to the appropriate team.
to expensive for the lasting time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it last a year and one month no warranty 250 $ trash
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our Keurig home coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!
Did not last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after a month. It just stopped working!!!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Bad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee pot leaks when you pour a cup of coffee.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding the carafe for your coffee maker? We can be reached at 866-901-2739 and will be happy to help!
Don't buy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Died in 4 months. We cleaned it on time and still died after 4 months.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo Special Edition coffee maker. Thank you for reaching out!
- Pros mentioned:Overall performance
Coffee Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. My husband has to have a whole pot of coffee and takes it to work, I only drink one cup so I make just one and this is just what we needed, we use to have two different ones and they took up the whole counter, this works great We love it.
I would recommend this to a friendBrand response from Keurig Care
Posted .We're delighted to hear that you are both enjoying your K-Duo coffee maker. Thank you for having us a part of your family's morning routine. Happy Brewing!
- Pros mentioned:Ease of use
A Coff Lovers Dream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product meets all a coffee lovers needs. So easy to use.
I would recommend this to a friend - Cons mentioned:Pouring performance
Coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pot dribbles coffee if you pour too quickly which can make a mess.
I would recommend this to a friend Great machine , jug leaks - disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee maker is fantastic - the jug leaks from around the rim - I have friends with the same machine and the same issue Hope an improvement has been made to a replacement
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the items that I buy Samsung brand is excellent awesome
I would recommend this to a friendCarafe cold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BIG problem with this. I have tried every suggestion to keep the carafe side hot and if you make a pot of coffee and someone makes a pod the carafe side goes cold, this is HUGE inconvenience
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Jacqualine, we value your time and would like to look into the concerns with your K-Duo Special Edition coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Coffee watered down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee is hot but watered down on both the single serve and drip. The coffee was not as bad for the drip part, but still watered down compared to other coffee makers I have had. With the single serve, I even pressed the "strong" button but the coffee was very watered down. I am returning this item and finding a new coffee maker.
I would recommend this to a friendHorrible! Leaked on the very first day!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Leaked on the very first day! I bought this for my wife for Christmas and in front of all my holiday guests, it started leaking as soon as I loaded the water. So embarrassing and I am so disappointed. Keurig used to be a reputable company, but now they are outsourcing their manufacturing. It also looks and feels so very cheaply made and bulky. Take my advice: DO NOT BUY.....DO NOT BUY!
No, I would not recommend this to a friend