Customer Ratings & Reviews

I loved this refrigerator....except the top left refrigerator door would not stay opened. Every time my wife opened the door and leaned in to the refrigerator the door would close and hit her in the head. Best Buy tech tried to adjust the door but to no avail. We had to return it and get a Samsung Evoke refrigerator which we also love.

A good refrigerator for a apartment like the small ice cubes and and the wine rack this would be a excellent wet bar refrigerator

Very nice fridge. The flexible bottom two doors are amazing. This fridge is A+ and quite the upgrade

Fridge works great. Amazing adjustability of drawers. Well worth the money.

The refrigerator is definityly made of quality materials, however, for my faily's needs, the upper section did not have enough shelf space. The bottom 2 sections were more than adequate as freezer space. I wish the upper refrigeragtor space had deeper shelves. Unfortunately, I had to return the refrigerator. I uwas excited to mget a 4 door French door refrigerator, which configuration I had withnanother brand, but disappointed in how the space was divided.

Very good, fits well within the counter depth measurement

Very nice refrigerator, not very big but is great for organized people- have yet to try zone freezing but pretty confident it'll do the job.

very nice will take some getting used to as the configuration is different than the previous applicance

Refrigerator is wonderful. Delivery not so much. Refrigerator is NOT LEVEL. It doesn't wobble or rock, but the left door will not stay open on its own - it has to be held when you are trying to remove something. Very inconvenient.

We had this refrigerator for 9 months now. It stopped making ice 3-4 months in, then completely stopped working about a month later. We have been trying to get it repaired under warranty. We are stuck in an endless cycle of 1) wait 2 weeks for a repair guy, 2) repair guy has instructions to call KA “engineer” who doesn’t answer, 3) choose to order parts, 4) parts on back order. Once they do come in, sometimes it hasn’t worked at all, sometimes for a couple weeks. We are now somewhere near 5 months without a refrigerator. They state their warranty is “fix or repair” and they’re obligated to try and fix. The warranty requires mediation, but they refuse to share contact information for their alternative dispute resolution channels. Will NEVER buy another KitchenAid product again.

In less than two weeks, the water dispenser stopped dispensing, the ice maker stopped producing ice, and the food in the deli drawer freezes (we only have about 10 items in the refrigerator). We had to increase the temperature to 40° to prevent the deli meats and cheeses from freezing into a block of ice. Even at 40°, ice crystals still form in the deli drawer. Counter depth refrigerators will sacrifice capacity, but if Kitchenaid would have made this refrigerator the standard 72" tall (vs 69"), it have made a significant improvement in capacity. Now, I have to wait for Whirlpool/Kitchenaid service to rectified the problem, and who knows how long that may take.

First time purchased a brand like Kenmore great quality

The fridge looks great and everything, but if you would like to be able to use the middle shelf, it’s very difficult to use, because of the height you basically have to put your stuff in there like a Tetris puzzle.

75 days after purchase the freezer is -16 degrees because the fan won’t shut off. The tech thinks it’s the control board, which is on back order, but the freezer temp sensors also appear to be malfunctioning, but they won’t replace those until they try the back ordered control board. No timeline for repair. Best Buy won’t help me because it’s after 60 days and under manufactures warranty. Sad I made this purchase.

Very nice refrigerator, but the layout of the fridge is not very functional