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Customer Ratings & Reviews

KitchenAid - 24" Built-In Tall Tub Dishwasher - Stainless-Steel-Front_Standard

Customer rating

Rating 4 out of 5 stars with 17 reviews

76%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 1 out of 5 stars

    Does not clean dishes

    Posted
    Winged1

    The ability of this dishwasher to actually clean dishes is flat out terrible. This is the second and last Kitchenaid appliance we will ever buy. We have to either hand wash all of our dishes before loading and running the machine or clean them all by hand after running it. It simply does not clean the dishes. We run it on the most heavy duty cycle and use the heat dry setting. If we load anything with any food particles on it, those food particles are there when it’s done running but I guess they are clean food particles! The “Lock” function works when it wants to work and that’s not all the time. We also had a Kitchenaid refrigerator that we used for about 4 or 5 years and then replaced due to it chronically plugging up at a drain between the freezer and the refrigerator resulting in water dripping down into the refrigerator section. Multiple service calls did not resolve the problem. The sales people in both cases referred to the Kitchenaid brand as the Cadillac of appliances, what a joke.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Matches my other KitchenAid appliances

    Posted
    mschwarz344
    • My Best Buy Premier Silver Member

    I bought this item together with a KitchenAid fridge and also the trash compactor a month later - saving for the matching stove :) The 3 appliances look great in my remodeled kitchen. My old appliances where all of different makes and it was just a hodgepodge. This dishwasher replaced another brand and was in place in about an hour - easy replacement. The stainless steel interior looks so much nicer then the old plastic one. This thing is so whisper quiet compared to the old one. Cleans great, have never had to clean something by hand after a cycle. My only complaint is the placement of the silverware basket, which goes down the right hand length of the lower level. My old one was in the front.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fair dishwasher for the price

    Posted
    jeffandcork
    • My Best Buy® Member

    I bought a Kitchen aid again because I had such good luck with my old one. However, the quality has definitely gone down. You have to really wash the dishes before you put them into the dishwasher - so what's the point? It's noisy and the buttons are extremely touchy. Just leaning over to grab something off the counter and barely bumping it sets it off. There is a child lock feature but what a pain to use when you don't need to lock it from a child. It's also very noisy. Next time I'll opt for a cheaper off brand rather than pay just for the name and not the quality.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Really like this dishwasher!

    Posted
    Kitluv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dishwasher was an out of the box special order, returned? It works great and is very simple to use. Has a button that is left on when dishes are clean, even when the door is opened, so no guessing, unless someone forgets to turn it off when reloading. I do not feel it has the rack strength of my last dishwaher and does not seem to hold as much, however, I do like the way the top rack has slanted holders that keep the dishes in place. This dishwasher is great! It cleans the dishes in a shorter amount of time than I was used to and I use the heavy duty choice. I am very satisfied so far! Happy with my purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clean at last!

    Posted
    CrozetMOM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This washer replaced a 22 year old model that was not getting anything clean. This washer is quiet and with the rinse aid, leaves no spots. Rinse aid is added about once a month, my guess. We don't wash dishes every night so maybe more often for some. Dishes load easily and it holds more than my last washer. The cart comes in and out smoothly. I've seen other models cart come easily come off its tracks. Dishes take more than 2 hours to clean on most settings. Longer than my other washer, but now that I know this, I just plan accordingly. I've owned this just over a month and so far I am quite pleased with my purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Has potential, but needed service immediately.

    Posted
    texasRay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We splurged on what we thought was a high end dishwasher. It arrived approx 3 weeks after ordering and I self installed. After the first wash, we noticed that the dishes were not drying at all. Read the manual and discovered we needed to add "Jet Dry" solution. This made a HUGE difference. After 2 or 3 more cycles, we noticed water leaking out of both sides of the doors. Called Kitchenaid and had a service appointment. Turns out the door didn't latch properly and the Jet Dry container had a major leak. After the repair, it seems to be fine, but have no trust in due to issues already.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product

    Posted
    JayGeeBee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this dishwasher after researching quite a few models, and brands. The dishwasher looks very nice in our kitchen. It is extremely quiet. We do like the adjustable rack feature. Our complaint is that it does not clean the dishes as well as our previous dishwasher. Unless we rinse them off pretty thoroughly there is sometimes food left on the dishes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher

    Posted
    Inkman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This Kitchen-aid dishwasher is excellent in all aspects. The controls are convenient to use, and the interior layout is great. The stainless steel interior and outside are easy to keep clean. The dishwasher is very quiet. Best of all the dishwasher cleans the dishes extremely well.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible dishwasher

    Posted
    mono55438
    • My Best Buy® Member

    This dishwaher has never worked well. We had a service tech come out shortly after we got it because it didn't clean very well. He said it was working right, just try adding a rinse. It's barely two years old and we are going to buy another brand.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Does what it's supposed to..very well

    Posted
    motherall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a very nice dishwasher. Everything is cleaned well and it is super quiet. I miss having a small items basket but will improvise. Can fit more in this than my old one. Pleased with purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet wash

    Posted
    Mickneal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I like the quietness of wash cycle. As I read in other reviews, the wash cycle seems quite long compared to my old dishwasher. But I set it run in the evening before going to bed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cleans very well

    Posted
    Choosinganicknameisuseles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Over all a good machine for the price. It seams to be good so far Would like to see reviews two years after sale.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    super dishwasher

    Posted
    boothjr
    • My Best Buy Premier Silver Member

    looks nice in our kitchen. cleans great. super quiet. reasonable price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quite Unit

    Posted
    Dispatcher
    • Verified PurchaserVerified Purchase

    Excellent unit that is very quite when on. Large silverware holder which many machines don't have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very solid dishwasher For the money a great buy

    Posted
    rusty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excellent dishwasher for the price. Good quality that really does the job

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT

    Posted
    matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great dishwasher very quite have not had any problems with it I would buy it again

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great dishwasher

    Posted
    Condo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great dishwasher especially for the sale price. Works well.

    I would recommend this to a friend