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KitchenAid - 24" Tall Tub Built-In Dishwasher - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 170 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 170 Reviews
  • Rating: 1 out of 5 stars

    Very disappointing!

    Posted
    ChippersMom
    • My Best Buy® Member

    MODEL KDTE204E: I bought this specific model expressly for the third level rack. You may ask yourself "how can anything get clean AND dry on this very thin top shelf way at the top of the dishwasher?" The answer is very simple - IT DOESN'T! I put my flatware on it - I use Cascade Platinum tablets, Cascade Rinse Agent and the heat dry option. (My unit was professionally installed.) I turned the dishwasher on at around 8 pm - the next morning the third rack and everything on it was wet and dirty. Even stainless steel will rust if left soaking in water. My steak knives which are stainless steel from the blade all the way to the handle were rusted and ruined. The other flatware was stained with water marks - I had to use a special cleaner on all of it to get them clean. The other poor design for me on this model is the silverware basket - it is one big unnecessarily HUGE unit that takes up the entire right side of the dishwasher - you cannot separate the compartments or place it anywhere else. The basket itself is way too high. When I put the flatware pieces through the slots they do not hit bottom so just wobble around. So I have to remove the tops and put everything into the baskets clanking around. It also is all wet when I open the dishwasher in the morning. For me this is a lot of wasted space. The top rack on this model has NO options to reconfigure the tines. The sides have a very quirky configuration - I cannot find anything that fits into the oddly shaped angular space so for me it is wasted. The one cup shelf with stemware holder is not secure, impractical and poorly designed in a way that it is hardly functional. It is seated too high on the rack to accommodate a cup of ANY size! Again - for me just wasted space. The bottom rack on this model has just ONE fold-down tine across the back of the unit. I had a horrible time trying to arrange my dishes and pots. I cannot get my coffee pot in there to sit at a slight angle. Also the way the tines are designed, they do not hold the dishes securely. Somehow the dishes are seated very shallow and maybe the tines are a bit too short. Any little movement like sliding the rack into the dishwasher, and the dishes shift one way or another. The bottom rack slides off the track WAY, WAY too easy! The general appearance of this model is quite underwhelming, at least the white model which I chose. The handle which is some sort of brushed meta/chrome finish shows every little fingerprint and requires constant wiping. With the exception of the one fold-down tine on the bottom rack - everything on this model is in a fixed position. It does an O.K. job - nothing over the moon that any other dishwasher in this decibel and price range won't do as well with a premium detergent and rinse agent, but with MANY more options and much more functional.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Well built

    Posted
    Drock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We purchased this KitchenAid dishwasher as sort of an "add-on" while searching for a new Microwave when my old one gave up the ghost. We replaced our aging low end Samsung dishwasher with this. My wife really liked the extra features like Pro-Scrub and the additional 3rd rack for flat cutlery. Well after owning this dishwasher for over a mont, and having used it almost everyday since I installed it, it does a really great job cleaning dishes. In hindsight, i would have skipped the 3rd rack as it is a great idea in theory but in practice there is very little space (height) on that rack to place much more than knives and VERY flat utensils. Also, because that rack is located above the normal top rack, you have to be very strategic about the placement and height of glasses or anything over about 9 inches tall if you have the 2nd rack in the top position. Now, yes you can lower the 2nd rack but this causes a significant loss of height space on the bottom rack making it nearly impossible to wash average size dinner plates on the bottom rack. I'm pretty sure this extra 3rd rack is going in a closet somewhere in my house before this months over. So my recommendation is to save a few bucks and go with the KItchenAid that has the normal 2 racks with similar features to this model. But overall, this is 5-Star when it comes to getting your dishes clean and it looks great in stainless installed in the kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this dishwasher!

    Posted
    jhdiet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dishwasher is so quiet and does a great job of cleaning dishes/silverware/utensils. I love the top rack for utensils and other flat items. I did a lot of research before ordering this dishwasher. I love it so much more than the old dishwasher we had. My dad has had his KitchenAid dishwasher for 15 years and it still looks and runs great! Hope I have the same luck. The delivery was disappointing because it got changed at the last minute and my husband wasn't home to disconnect the old dishwasher that Best Buy was supposed to haul away. I first refused the new dishwasher but they said they'd come back to get the old one so I agreed to take the delivery. I've called (and you can't talk to anyone in the delivery area direct) and still no luck after 3 weeks of the old dishwasher sitting in our garage. But - regardless - I do love this new dishwasher:)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Dishwasher

    Posted
    mmgerken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have had this dishwasher for about a month now and I love it. It is very sleek and very quiet. If it weren't for the indicator light, I wouldn't be able to tell that the dishwasher is running most of the time. I really appreciate the third rack; I was concerned at first that items on the third rack wouldn't get clean, but they always come out sparkling. The pot scrubber setting is a nice bonus and my dishes always come out really clean. The only negative that I've seen so far is that if you use the Pro Wash setting the dishes don't get as clean. But, I think that's a slightly to be expected as the dishwasher is trying to determine how dirty the dishes are. I haven't had any problems getting them clean when I select the settings myself. Additionally, I wish that the third rack could be removed (at least partly) to accommodate taller stem ware. Overall, I highly recommend this dishwasher. It does a great job, and is very quiet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality and cleaning. Quite? So so!

    Posted
    BusyMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This machine is made out of good quality elements. Real stainless steal inside and out. Nice looking dishwasher with good cleaning features (so far) Two down sides: I don't think that it is super quite. It is definitely not noisy but my old GE was as quite as this one (it was half price!) Secondly, it needs additional display on the outer surface to understand if the machine is still working or stopped. It is almost impossible to understand whether or not the program you selected ended and it is safe/ready to open the door. There is only one little, tiny lamp (display) that shows same color (blueish white) And it does not go off right after the program ends (this would take for hours!) So you cannot really tell if it is still washing or drying OR already ended. It is really annoying when you need something from the dishwasher. But overall I am not regretful with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Dishwasher

    Posted
    Krissy80
    • My Best Buy® Elite Member

    So far this has been a great dishwasher. I was replacing my kitchen floor and came upon a leak in my old dishwasher (16 years old) and nearly had my kitchen floor ruined all the way through. It was a good thing that I had it done when I did. I digress. I bought this as a replacement in a hurry, and it came on time and within the time that the delivery call said it would. It's beautiful, quiet, runs smoothly and cleans my dishes. Right now, it's just me and my cats' dishes, my husband is taking care of his mother so I haven't give it much use. The top shelf is interesting and you can't put a lot there, but it's nice to get them out of the way. It does cut down on the room on the second level, but just put taller items on the sides or on the first rack.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Third Rack disappointing

    Posted
    BusyMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this dishwasher, it's quiet, the racks are very sturdy and don't fall out but the third rack is such a disappointment! The silverware holder has a plastic top on it that does come off if you don't feel like feeding each piece into the slots one by one. I really had my heart set on a dishwasher with a third rack -- mostly for spatulas, grilling utensils, large spoons, etc and it does NOT fit those items. It's really only for knives and very flat, thin items. The third rack also makes the top rack kind of squished so taller glasses don't fit well and fall over. I believe you can remove the third rack which I will probably end up doing. I would've definitely skipped the third rack option and bought the next step down KitchenAid. Otherwise, this dishwasher is awesome!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big capacity & half load cycle capability

    Posted
    Bert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had this installed for 1 week and was initially disappointed with dry cycle as there is no electric heating element. Decided to swap it out for Kitchenaid with a heating element which caused moisture buildup on stainless steel tub and dishes/ silverware. However, while waiting for Kitchenaid replacement, I discovered that by selecting "sanitize" and "extra dry"settings" dishes and silverware were bone dry at end of cycle. Another deciding favorable factor was that the Bosch fits flush with cabinets whereas Kitchenaid protrudes at least half inch. This model is a keeper and is super quiet. Recommend running overnight to ensure complete drying. I understand that this unit is manufactured in USA as Kitchenaid promotes itself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great DW

    Posted
    VikesFaninSC
    • My Best Buy® Member

    This DW is awesome! I ran it with a light load just to see the noise level and actually had to get right up to it to make sure it was running. Then, after actually filling it up with dirty dishes(one that sat for a couple of weeks) ran it again and I was really happy to see that even the dirtiest of them were spotless. Two not so greats...you have to put the top rack into it's highest position to be able to fit regular plates in the bottom rack and this causes you to not be able to put tall glasses in the top rack because of the "3rd" rack . Maybe some rearranging will help but we haven't found a way. The other thing, if you have granite, it's tricky to get the side screws in to hold the DW in place. But now that it's done. LOVE it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher, Buttons are a Little Touchy

    Posted
    jdm0405
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The dishwasher is very quiet and cleans very well. The third rack is an awesome little addition that my wife said she had to have. The original price is a little higher than I wanted to spend but my local store had an open box one that was discounted pretty nicely. The only issue I have had with it is that the buttons on the top are very touchy and if they are exposed from under the countertop you can put your finger over the button and not really even push down and the setting will change. If you have to deal with KitchenAid customer service, they are great. I received both of the parts that I needed to fix problems quickly and free under the warranty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Spotless

    Posted
    CTdad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Plenty of washing options and dishes come out perfectly clean every time. I'm not so sure I really like the top third rack it's kind of awkward....you can remove it however. The middle or second rack is adjustable up or down which is a nice feature and the dishwasher is extremely quiet. Absolutely love the design and complements my refrigerator beautifully. If you're wondering why I'm rating this with only 4 stars it's because I'm not sure about that top third rack.... Did I say it's awkward?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Innovative, quiet, and cleans great.

    Posted
    PJStone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Another beautiful, well-made, quality product from Kitchenaid. My only complaint was with the installer who was rude, uncooperative, and wouldn't install it without a wall socket so I had to call and pay another company to do it. (My last dishwasher had installed by Sears was without any hassle like this.) Best Buy needs to find another subcontractor to do their installation since I paid them to do it. (The prior delivery of my Kitchenaid stove and refrigerator delivery was great, so it is apparently only the dishwasher installation crew that is a problem.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very quiet

    Posted
    Pamela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This dishwasher washes very well, and is extremely quiet. I don't like that my tall tumbler cups do not fit on the top rack, and this is even after the top tray has been removed. Also, large kitchen utensils don't fit well in the silverware bins.. so I have learned to use the bin closest to the dishwasher door for these types of utensils. The idea of having a thin tray at the top of the dishwasher is neat, but it doesn't work well. Spatulas and large spoons do not fit there, they are to wide.. so it's basically for flat utensils or very thin plastic caps, etc. I removed that tray completely.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not designed for serviceability

    Posted
    GordonFreeman
    • My Best Buy® Elite Plus Member

    Two weeks before our 1-yr manufacturer's warranty expired, the upper tray bracket broke. It seems like the sliders are welded together. Poorly designed for a $1,000 dishwasher. Service tech had to remove floor molding, and our electrician had to remove our LED kickboard accent lights as the entire unit had to be pulled out. Whirlpool engineers and product designers obviously never designed these appliances to be easily serviced. Not impressed.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      At KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, we do not recommend, blocking the dishwasher with floor molding aor adding LED lights to the exterior of the dishwasher. Thank you, KitchenAid® Social Media Relations Team KitchenAidBrand

  • Rating: 5 out of 5 stars

    Quiet Quiet Quiet !!

    Posted
    TedAZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this dishwasher because I needed a custom panel front dishwasher and a service tech told me KitchenAid does some of the best cleaning in dishwashers, I have Bosch and Asko in other properties and they are quiet but on glassware I do notice that Kitchenaid does a better job. I believe this is due to the heated dry as I use the same rinse and detergent in all.... I would definitely recommend this product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far it's excellent

    Posted
    Bbullock21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I wanted to wait a month before reviewed the dishwasher. Usually reviews are written far to soon. So far this is an excellent dishwasher. It's very quiet and the dishes are very clean. I bought this to replace a Bosch dishwasher. I prefer the kitchen aide over the Bosch. So far the only thing I'm not use to is if you open it during a cleaning you have to hit start again once you close it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Dishwasher

    Posted
    pjb47
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good dishwasher, has good loading and cycle options. Structural and mechanically perhaps slightly under-built. Replaced a Bosch of same size. The Bosch had all 4 legs with height adjustment. The KitchenAid only has adjustment on the front 2 legs, and it was not enough adjustment, so we had to shim the front legs and then adjust the height to level. The front legs with the adjustment seemed slightly wobbly, could have been built sturdier.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Dishwasher Ever

    Posted
    Clarke

    Although energy efficiency was important, my four top priorities in replacing my dishwasher were capacity, noise level, and thoroughly clean/dry dishes. This dishwasher exceeds all of those expectations. Price, delivery and installation were without surprises. After three months of using it, I highly recommend this dishwasher.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clean look, clean dishes

    Posted
    Critter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A friend recently bought a Samsung dishwasher and commented that new dishwashers don't clean like old ones. Her old one was a kitchenaid. Point is kitchenaid dishwashers are great and this dishwasher is no exception. I would prefer if the prongs on the top shelve was longer to better hold utensils. We only run it weekly so I do rinse or use the rinse feature but no need to wash before washing. It is quiet enough that it doesn't distract but not silent

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great

    Posted
    maude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    i purchased an alternate choice of dishwasher because of immediate availability. the one i purchased was more expensive but has more features that i thought i wouldn't use. well, i do use them all and couldn't be more pleased with my purchase. in fact, i'm actually thrilled with how clean, sparkling the dishes, pots, glasses, silver are. i'm glad the one i originally picked was immediately available. i luv this dishwasher.

    I would recommend this to a friend