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Customer rating

Rating 4.7 out of 5 stars with 522 reviews

94%would recommend to a friend.

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94%
would recommend to a friend
Page 1 Showing 1-20 of 522 reviews
  • Rating 5 out of 5 stars with 1 review

    Quiet, beautiful, and effective!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Purchased to replace our dishwasher that experienced a motor failure. Did my research and it was between the KitchenAid and the Bosch. Chose this one and it is amazing! Dishes are always clean and dry and all you can hear is the water splashing around inside, when it’s on. Even the installer was impressed! KitchenAid is the real deal!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Quietest dishwasher I’ve ever owned!

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It’s so easy to use and makes hardly any noise. We are very happy with this purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    disappointed with this washer

    |
    Posted .

    I bought this washer in May 2018 at best buy and hooked it up couple months ago and now the top rack broke loose ,this is supposed to be a top brand when it comes to washers at least That’s what Best Buy employees say when you go to the store and sold me on.If you ask me this is garbage don’t buy it

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Nick:

      Thank you for your review.

      We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@kitchenaid.com, with your name, the site you posted the review on, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.

      We look forward to your reply. KitchenAidBrand

  • Rating 5 out of 5 stars with 1 review

    Quality product

    |
    Posted .
    Pros mentioned:
    Design, Quiet

    The look, quality feel and quiet operation make this dishwasher a winner! The smudgeless stainless steel is a welcome addition, and really does look nice. When you open and close the front door or pull out the racks, everything seems solidly built, unlike comparable GE models that I considered. Very little sound escapes the unit and if it wasn’t for the blue operating light, you may not know it’s running. I like the bottle wash feature and adjustable top rack. It’s a winner!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this dishwasher!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Quiet

    First Kitchenaid dishwasher and very impressed! Looks great, works amazingly well and it is SUPER quiet. My husband didn’t even know it was running. Highly recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Lots of Room inside

    |
    Posted .

    This is a great dishwasher. I will say I did choose this brand because my dishes fit inside and some of the other brands were too small and would not hold my dinner plates. Yes, I DID take my dinner plate to Best Buy to make sure my plates fit in the dishwasher. I would recommend that to anyone who is purchasing a dishwasher. Our sales person Larry was incredible, and the Geek Squad team who installed our dishwasher gets high marks for superior customer service.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very good dishwasher for the price

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The dishwasher has all of the cycles that I wanted. It has the actual heating element that I wanted to make sure the dishes are sterilized. Bottle wash is a good feature. It doesn’t have the third rack but that seemed to be a fairly useless feature. Install guys were nice but I had to readjust it as it was not set plumb to the space.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dishwasher.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am so happy with our new dishwasher. It is very easy to load. It runs very quietly. It looks beautiful in our kitchen. The service people did a great job helping us pick out the right dishwasher. The installers quickly put our dishwasher in and took the old one away. They explained how to use the the machine very clearly.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Rather generic DW these days

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Replaced our 12 year old KA DW which honestly only lasted 8 years- it had been limping for years. I expect the same with this one. This one is quiet, I suppose, but no more so than the one it replaced, It washes the dishes no better or worse than the older one. It looks no better or worse. I fear more of the same- mediocre performance but not any better/worse than prior or even the other current models we researched but did not buy.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very good

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning

    Had a expensive GE monogram dishwasher which was terrible. This KitchenAid does a great job on cleaning and drying you need to make sure you have the Correct settings.I read a few reviews people say it does a horrible job of drying the only thing I could think of is they don’t have it in the right settings

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    It’s Awesome! It’s Quite cleans well!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning

    I really love ❤️ this dishwasher from the stainless interior, the top rack that raises and lowers, this parade novels or bottles on the top rack and the roomy lower rack. It’s also quite and very efficient! The Jackson’s

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Finally clean dishes

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Although I had to buy higher end one , because one I wanted not available - it does a great got cleaning dishes. Just DONT BUY IT FROM FLINT TOWNSHIP,MI store there are big issues in that store that are not worth the aggravation

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Quiet and sleek dishwasher

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This dishwasher looks great and is super quiet. I can barely tell it is running. Also appreciate the Best Buy price match guarantee to ensure I got the best price on the item.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Revewing after 2 years

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This product continues to perform and look like a champ. Beautiful finish, dishes are as clean as with any machine I have ever owned. Geek Squad installation was fantastic. highly recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great product

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We bought two because our kitchen has two spot with previous dishwashers failing. We r having for almost a moth a work perfectly. My wife love them. Happy wife happy life.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    BEWARE OF PURCHASING ANYTHING KITCHENAID WHIRLPOOL

    Posted .
    Cons mentioned:
    Defective

    We purchased a brand new Kitchenaid dishwasher in a brand new home. The dishwasher never worked, we had 3 service calls, they replaced motor and the power board, and now they won't replace the unit. Here's how it played out... We closed on a brand new house early January 2018 with all new Kitchenaid appliances (Refrigerator, Range, Range Hood, Microwave, Dishwasher). This dishwasher never worked, it would not circulate or dissolve the soap, nor would it dry at all (it is supposed to have heated dry, and yes, we filled the Rinse Aid with their suggested brand before ever running it). Whirlpool/Kitchenaid sent a service tech three separate times to work on it. The motor was replaced, and the power board was replaced, but it still doesn't circulate or dissolve the soap, nor does it dry at all, same exact issues as stated above (see the attached photos for proof). After one month of going through this process, we spoke with customer service and requested a replacement. Then had to wait another 2-3 business days for someone to hopefully approve the replacement. Robin (refused to give her last name because she obviously knew they were in the wrong) from Whirlpool/Kitchenaid finally got back to us and determined that they would NOT replace the dishwasher. At this point, we have NEVER been able to use this dishwasher. We also found out through this painful process that this particular model has been discontinued, and Whirlpool/Kitchenaid also has a "service flash" on this unit (something related to a defect with the upper rack system), which was told by their direct tech line to the onsite service tech. This unit, ours in particular, is obviously a "lemon" and needs to be replaced. We are shocked and distraught that Whirlpool/Kitchenaid would not back their own product, especially with the "Kitchenaid" brand which is supposed to be their higher end brand. It is appalling how this company operates and conducts business, and how they've treated us as true Kitchenaid customers. Please keep in mind that this is a brand new house with all brand new appliances, and the builder wanted to install FRIDGEDAIRE PROFESSIONAL SERIES appliances, but we specifically requested and paid for KITCHENAID, which is turning out to be the biggest mistake we could have made. All we wanted was a working dishwasher, which we never got, now we have to go out and purchase ANOTHER one on our own, because Whirlpool/Kitchenaid will not back their own products, which is a total disgrace. We cannot understand for the life of us how ANY company could leave their customer with a brand new non-functioning dishwasher!!! BASED ON OUR PERSONAL EXPERIENCE WITH THEIR CUSTOMER SERVICE (OR BLATANT LACK THEREOF), WE CANNOT RECOMMEND ANY KITCHENAID OR WHIRLPOOL PRODUCTS TO ANYONE FOR ANY REASON.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good deal on good machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This was an open box buy because the stores were out of this product. it had a small dent on side but did not effect the working mechanics. I installed the machine and it worked great. A special shout out to the folks working the store during the closure. The appliance manager came to the car to tell us there were none in stock but they did have the open box. He told me about the small dent so I was aware. customer satisfaction is so important.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Clean dishes

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Very nice dishwasher and very good looking in the kitchen. Seems to be pretty low to the floor when you’re loading it.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    very quit... Cleans well Made in America

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Very Happy with this Kitchen Aid... Even has a bottle washer which cleans my water bottle.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Gets dishes clean and is quiet.

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    So far so good-I like how quiet it is. Hope it continues to perform well for years to come.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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