Customer Ratings & Reviews

We weren't looking for a dishwasher right away. We were just looking to price some out to see what we would need to be spending. We found the KitchenAid diswasher at Home Depot first and decided to see if BestBuy had it (for the points and TT membership rewards. We love the third rack that gives us the extra space. It fits plenty of glasses as well as longer silverware/cooking utensils. The middle and bottom racks are big enough for everything else we have. Before, we were filling up our dishwasher in 4-5 days of work lunch containers. Now, we go an entire work week and still have room for more items in the dishwasher. It's super quiet too which is very nice. It works excellent as well. We left some really dirty dishes in there to see if it would clean it all and it did! This dishwasher does an amazing job. Would absolutely HIGHLY recommend this.

Keep white spots, all products are there. Will open a complaint!

Did not dry well too much condensation!!!!!!!!!!!!!!

This dishwasher looks great. It works great and is very quiet. Imlovemthe third rack. It seems to hold more dishes than my old kitchen aid.

We are completely satisfied with this dishwasher. The racks are well organized, so far it does a great job washing and drying the dishes, pans and silverware, and it is very quiet.

I love this dishwasher. It works amazingly, is quiet but not so quiet I don't know when it is running, and the third flex rack is a GAME CHANGER. I use lots of cups, and having another rack to fit cups in is amazing. Because the other half of the top rack is close to the top, I can fit really large items in the second rack. It feels like I can fit twice as many things in the dishwasher now in the same footprint. Everything comes out cleaner than my previous dishwasher too. Huge life upgrade.

I love my Kitchen Aide dishwasher! It looks stylish and is well built, and does a great job getting my dishes clean! I especially like that it holds more dishes than many other brands! I I love the 3rd shelf on top to put delicate or plastic items, additional silverware, and other utensils, plus it gives me extra space for the other dishes. I love that some of the shelves are adjustable to fit dishes in as you may need. I like the helpful settings and nice features. I couldn’t be happier with my purchase! Also, the Best Buy Installation team did a great job installing it. They were very knowledgeable & careful to make sure the installation was done well. The were professional and polite! I’m very happy with everything!

We LOVE this DW! Tremendous amount of usable room, we haven't been able to fill it up yet. Dishes come out clean and spotless. The third rack is a perfect size, not like the other cheesy third racks we saw in other brands. QUIET! This replaced a BOSCH that we thought was quiet. The KitchenAid is so quiet, we have to double check that it is actually running. We have been using it several weeks and think this is one of the best purchases we have made.

Really quiet, dishes come out nice and clean and I like the design of the third rack better than I thought I would. In all, it holds a lot more than my old 2 drawer dishwasher and works great. Because my countertops aren’t flush with the cabinets (which is pretty normal) I’m not able to touch any of the buttons without opening to door. That’s the only real downside so far. I do wish it had a delicate cycle though.

It is incredibly quiet and thorough. The rack arrangement is also very convenient. It is also not overwhelmed with gadgetry.

I recently decided to replace my old Whirlpool dishwasher and, after much consideration, I went for the KitchenAid with a 3-rack configuration. This decision has turned out to be a game changer for my kitchen! First and foremost, the extra rack has been a true revelation. The additional space it provides means I can now fit in those bulky pots and pans that used to be a nightmare to wash by hand. I was amazed by how much I could fit into one load! Performance-wise, KitchenAid leaves no room for complaints. My dishes come out spotlessly clean and perfectly dry. The various wash cycles and options ensure that everything, from delicate glassware to grimy baking dishes, is treated with the care it deserves. Noise, or rather the lack of it, is another aspect where KitchenAid excels. It's so quiet that sometimes I have to double-check to make sure it’s actually running. This is a far cry from my old Whirlpool, which had the subtlety of a jet engine! What’s more, the sleek design and controls of the KitchenAid dishwasher are an aesthetic upgrade for my kitchen. It looks modern and high-end, and the controls are intuitive and easy to use. Lastly, I must commend the energy efficiency of this dishwasher. My utility bills have not spiked, and it's great knowing that I’m making an environmentally conscious choice. In summary, the KitchenAid 3-rack dishwasher is a phenomenal upgrade. It’s efficient, quiet, and has significantly improved my dishwashing routine. Highly recommended for anyone seeking a superior dishwashing experience!

This is the best dishwasher I’ve ever had. (I’m assuming here that it will keep working ). It’s been so long since I’ve had a dishwasher that actually dries the dishes. It cleans well and is quiet. Buttons are very easily understood. Rack design is good. I like the way the silverware goes into individual little holes. It keeps spoons etc apart and thus they clean easily. The top third rack is extremely useful for putting all sorts of little odds and ends safely. Nice for knives, assorted large cooking utensils and plastic parts of juicers etc etc etc.

Great machine so far! Cleans twice as well, with half as much soap. Express wash is really all I’ve needed. The normal cycle goes on for quite some time, and express probably saves $$. Very quiet. Like the third rack way more than I thought I would. They really did find a way to maximize space for sure.

Supper quite great machine easy install lots of room

This Kitchen Aide dishwasher is the best large appliance purchase I’ve ever made! It is proof that all dishwashers are not alike! This one cleans and drys everything to perfection, like no other. The top tray drawer is my favorite thing and what sold me on this particular washer! It isn’t just for knives and narrow utensils like other machines, it holds mugs, glasses and salad bowls - giving you a legit extra level for more dishes. And that top tray has washing sprayers specifically designed to clean items on that top rack! The Pro Wash option shortens and saves wash time and water when it can, and extends wash time if water sensors detect the need. It is quiet, it shows no finger prints and it is pretty amazing. I’ve never been excited about an appliance, but this one is remarkable!

If you self install, you find the KitchenAid Model Model KDTM404KPS Dishwasher has cheaped out on some things. The insulation blanket is not affixed to the unit and just lays over the top and down the sides. It does not cover the corners of the stainless tub. Because you have to adjust the back legs prior to sliding the DW into the opening, the insulation blanket will move and bunch up because there is nothing holding it in place. I had to tape the bottom back corner sections together so when sliding into the opening it keeps the blanket from being pushed out. The use of a plastic garden hose connector for the hot water plumbing is just cheap. What happened to the brass? Oh, cost cutting. I have read where some complain about leaks because of this type of connector. Because this DW does not come with the 90 degree hose connector you have to buy it, or buy their expensive kit. The leaking complaints have to do with improper threads. Make sure the connector has the correct "Hose" threads. Also this DW is designed to connect the electrical prior to installing. Newer homes will have a AC receptacle in the cabinet next to the DW and you connect the electrical cord and plug before install. Most homes still have a direct AC wire in the DW opening. If you have direct wire then you have to connect after the DW is in place in the opening. Because the opening for the wire in the DW terminal box is at the back wall of the terminal, it is very difficult to properly install the wire because of very little access. With the DW partially in so oyu have side access, you will have to measure the length of the wire end to install the "Strain Relief" first as there is no way to tighten the strain relief screws after inserting the wire into the terminal box. As for the the operation of the dishwasher, I found it very good. It is more quiet than my high dollar Samsung that only lasted 8 years. Everything works as designed. I wash my dishes at night while watching TV and open the DW door slightly when finished. In the morning I unload the DW and everything is dry. I do not use the heated dry option as it is not needed in this scenario. For those who need dishes right after washing, I can see where the dishes can still be somewhat wet. If needed get the DW with fan dry option. There are complaints about the basket design/layout. After 8 years with my other DW you get use to its layout and I too have some complaints, but nothing insurmountable. Give it time and you will adapt. Then when you get your next DW, not of the same brand, you'll complain again because it is not like this one. Overall, I am satisfied with this DW and do recommend it if you can get it on a good sale. Now I have only had it for a week. There are no leaks, it is quiet, it looks good, the controls all work, and everything works as designed. Only time will tell how well it is built. The days of appliances lasting 20 years or more are gone. Most repairmen I have had out over the years, tell me major appliances are now designed to last only 7 to 10 years. The more bells and whistles, the more to go wrong.

Easy install. Make sure drip tray with float is correctly placed and empty before turning on. Any water in tray will engage float and you will get error message. Quiet. Like the 3rd row. Didn’t think it would be useful but it’s great for tongs and ramekins. Dishes are super clean after prowash cycle. Only negatives are the prowash cycle is a long wash. The kick plate has been changed from steel to plastic...for the price you can’t go wrong with this.

Really nice dishwasher. Love the upgrades to the racks, it cleans super well and is pretty quiet.

This is a great dishwasher! It is very quiet and seems larger than my old dishwasher. It has an amazing third rack that is better than its competitors. It cleans and dries very well.

Works great! Love the top rack and how clean my dishes are with this. Very quiet!