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Customer Ratings & Reviews

$3,399.99
Save $740
Comp. Value: $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,935 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! It’s easy to clean and keep clean. It’s pretty and bright I have received many compliments on how it looks. I love all the compartments that makes it easy to stay organized. My only awwww is the ice maker. A bit slow at keeping up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks really nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It looks very nice and is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting, Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the coloring and the lighting in this fridge. It looks great and the space is very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek & modern functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that you don't have to sacrifice looks for functionality these days. This refrigerator is perfect for our needs; the space, the layout, the changeable configuration all lends to it's perfection. I'll admit, the price is high for something that keeps your food temperatures moderated, but if you're going for a particular look in your kitchen, it's worth the splurge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Beautiful fridge with lots of malfunctions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous unit inside and out, with a ton of convenience and storage space. Can't be matched for value. Unfortunately in the 4 years we owned it, we had problems with the freezer, interior lighting, temperature controls, ice maker and water dispenser. We finally had to throw in the towel and replace it under the Geek Squad warranty which was honored after many many repair attempts over a long period of time. If you get a good unit, you'll love it but many reviews I've seen indicate similar problems. Buyers beware.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. KitchenAidBrand

  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Very versatile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids in the house, the two extra outside drawers give us a place to store juices, yogurt and snacks for their easy access. Both drawers have a mechanism to ensure that the drawer closes AND doesn't slam. Perfect to our two. Inside, the lighted shelves make it easy to see the items without the harsh glare of most refer lights.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk --all KitchenAid appliances are we have 3 different major KitchenAid pieces of junks. We have owned 4 fridge in the last 20 years and this is the worst ever. The other 3 never had issues we just wanted to update. The ice maker went out less than a year after. Bestbuy couldn't fix it so they finally gave us a total replacement and then less than 1.5 years after the "new one" got messed up too and they told us it's gonna be $1000 to fix drink drawer. DO NOT BUY KITCHENAID. You will regret it. We bought KitchenAid fridge, microwave and fancy oven and every one of them are broke. They are not cheap mind you and they are all junk. How fancy is that?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was still skeptical about this refrigerator as it was replacing a 29 cu. ft. model. It takes a while to adjust to all, such as the soft close drawers, but a nice unit overall. Very quiet compared to the previous Whirlpool. Does not make ice as quickly though.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Good Concept, fair execution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator one month ago, it was a floor display, had been delivered to another buyer, but apparently did not fit into home. Got a good deal but on delivery one easy access drawer is crooked and on exam they have to replace rails. Frost started developing within one week on one side of the freezer, and the light only goes on intermittently. They tried to reshape the gasket seal and told us we had too much food in freezer. having done this there is now more frost then ever on the right hand side. Now a new gasket seal has been ordered. Hope this works. Somewhat disappointing purchase thus far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! We are so happy to have this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best refrigerator I ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. The many options it has are easy to navigate. I can fit so much more than my previous refrigerator and looks awesome in black stainless steel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice refrig with bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrig permits the owner to control the temperature in various compartments - depending on what is being stored! It appears to be very functional and well made. The only concern I have is the refrig is noisier than I would like, especially when the ice cubes are dropped into the storage bin and immediately afterwards when refilling the tray with water

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Big,Beautiful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet fridge With tons of space Beautiful modern look with many functions The only downside is slow to make ice and pouring water I will recommend this fridge to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Looks Great, and mad Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator does everything I need it to, and it his so many places to place all of my food items. And, it looks very nice, with some incredible features for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality

    Rated 5 out of 5 stars

    Overall opinion so far, we love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra center drawers are great. Quite and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious refrigerator. 2 downfall in my personal opinion. First one to me that it can't fit a big pot in the refrigerator unless you remove one of the stand. Second down fall is the freezer space isn't that big. I bought a few item and it was all full. But I guess it would be the same as any other product. We can't never have big enough refrigerator now days. But overall, I love this refrigerator!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge arrived with an issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receipt and delivery of our product with the installation we quickly realized the water was leaking onto the top shelf of our refrigerator. Tried to call you squad however KitchenAid has the first year product protection so I was referred to them. The technician came out from KitchenAid In 4 to 5 days. He said he had to order the part and then it took almost another two weeks to get the refrigerator repaired. Now that it is fixed it is a great refrigerator just wish that there would have been no issues off the bat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a dead fridge, you are desperate to get one as soon as possible. We really wanted a counter depth unit with French doors as we are now empty nesters, but none of those models were available until late September at the earliest and that was not guaranteed. This one was available within two days for installation, so that is what drove our decision. However, it has ice/water in the door which was a requirement. Also, reviews of the counter depth units all complained about small amounts of ice availability in those units which concerned us as we are big ice tea and ice water drinkers. This unit was delivered on a Saturday morning at the end of August and was up and running in just a bit over an hour. While it is larger than we wanted, we have found the middle drawers and the freezer arrangement much better than the Maytag it replaced. It was more expensive than we were looking to spend for a replacement, but it seems to be well worth the money. It has not disappointed on the ice availability front as it seems to always have ice available. It is very quiet once it was up and running for more than a day. The only complaint we have with it is that the door open alarm sounds a lot like a cell phone alert and it took us a while to figure out it's the fridge, not someone's cell phone going off.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love it. Love the 5 doors. Ice is great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spacious and Organized Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious storage with specific areas for produce and the one drawer gives you options for multiple uses. The freezer has three spacious drawers with the bottom drawer being divided into sections for more organized storage of larger items. Overall I love this fridge. My only wish is that someone would make this fridge, in the same specs/size but make it in a single door for the fridge section. I do not like having an item or dish in one hand and having to put it down so I can open both doors to put inside. That may sound picky but it makes a difference when you are busy cooking.

    I would recommend this to a friend