Customer Ratings & Reviews

Looks great but that's it. Leaks from the ice maker, water puddles on freezer gasket, loud ice maker. Not a lot of room in freezer. Drawers are not very deep.

2years old now and all we’ve had is trouble with this refrigerator, since the beginning. It takes a full day to make ice. It freezes ice cubes in the ice maker part on top left side of refrigerator and leaks water all inside the herb part with the little sliding food and down the left door shelf. It also goes into the left drawer we use for cheese, that swims in melted ice water as well. I can put any items in the herb drawer because it swims in melted ice water. Water drips from ice maker seal into the box of ice cubes and freezes the ice reservoir door shut. They said it’s the seal so they replaced the ice maker door but it starts in the fridge part where the ice cubes are made. Ice builds up in the freezer above the top drawer. Do not buy this. We were so excited and paid over $5k when it first came out, that included install, geek squad 5yr protection $650. Horrible appliance.

Only delivered and installed a week ago, but I looked at with Moe in Paramus for over a year. Beautiful, installation was impeccable of Fridge and other three appliances. I had read reviews that caused my purchase to waiver so I did buy extended warranties, but so far I truly love this KitchenAid Fridge and other appliances.

We’ve had our KitchenAid 5 door fridge for about a month now. It’s been wonderful and so far haven’t had any of the experiences that some of the negative reviews post. We love it!

Beware, this refrigerator is an expensive piece of junk. Purchased 1-1/2 years ago for new kitchen remodel and started using little over a year ago and already has stopped cooling twice. First tech. replaced control board and damper control. Now less than two months later, stopped cooling again. Geek squad has been great, however, you end up having to wait over a week for a technician to come out, so without a refrigerator twice now for over a weeks. Do not buy this fridge.

I love my new refrigerator, its spacious and i love the features of the product. It has a lot of room. In the freezer and i love the fact that the drawers are the self closing drawers and the greatest thing of all is that it doesn't hold fingerprints on the outside.

Easy-to-use and beautiful design love my refrigerator

Kitchenaid thought of everything with this refrigerator. Love the looks and quality.

Have had it for about a month and we love it!! Had a Samsung before and it is like night & day!!

Magnificent, couldn't be happier with it. We've had it for about 9 months and works like a charm. Just be ready to adjust and level the doors, the BestBuy install team installed them off.

Fell in love with this refrigerator in showroom. I bought KitchenAid set which works fine but, I must say the refrigerator is very disappointing. The freezer has been covered in ice and icicles after a few months. The ice maker routinely melting and delivers a nice splash of cold water out of the dispenser instead of ice. Have called and had repair workers come 6 if not more for issues on this unit, and 4 times for the ice maker. There is something seriously wrong with the design of this refrigerator. I hate that because it looks so good and I don't want to buy a non matching unit, but I also want a freezer and ice maker that actually work. Now I just made another appointment for someone to come out next week again. Buyer be beware!

I am enjoying my new refrigerator! Still learning to organize what goes where!

This is the best refrigerator I’ve ever had stats very nice and cold also makes ice and has water in door that I can lock if my little kids cone over . Just love it

Very dissatisfied with this product from top to bottom. Initially, our main issues were lack of functionality and the poorly designed freezer space and cheap freezer drawers. As soon as the 1 year warranty was up, we started having issues with the ICE Maker producing little to no ice as mentioned in other reviews. Then, we started to have issues with the left pull-out drawer control panel due to the poor design of the water/ice dispenser sitting right above this panel and causing it to fry the panel. We are in the hole so much money for a Kitchen Aid refrigerator that is just 2 years old. Poor Kitchen Aid Customer Service during the multiple calls to the service department. I even asked one of the agents “is this the quality of Product/service Kitchen Aid stands by” and she replied yes. Will never purchase again from Kitchen Aid. Please save your money and buy something that will last. This refrigerator is way too expensive to have the number of flaws that it does!

We purchased this refrigerator about a month ago. It is meeting our expectations. The wife is really happy with the purchase. She likes the measured water despencor. I like the industrial style.

Perfec fit for my kitchen love the size and all de futures are the best

This KitchenAid refrigerator is truly great. I love how spacious it is inside. It offers several compartments All around it’s amazing, & it’s perfect for me and my family

It’s a beautiful fridge and has lots of space . The freezer are is divided in three sections and make your frozen food to be very organized . I love the drawers , it’s nice for kids snacks. The only major problem indoor is the noise it makes . For me it’s unbearable ! I’ve already returned one , now I’m returning the 2nd fridge in less then a month of purchase . I can’t not stand the humming sound all day long !

I absolutely love this refrigerator. I’ve had it almost a year without any problems. I was surprised how much the freezer compartment holds. The overall design allows for maximum organization and storage.

Very pleased thus far with the refrigerator. It is quite spacious.