Customer Ratings & Reviews
- Model:
- KRFF577KPS
- SKU:
- 6534858
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 27 Cu. Ft. French Door Refrigerator with External Water and Ice Dispenser, especially its overall performance, ample storage capacity, and appealing design. The refrigerator's size and lighting are also well-received features. However, some customers have expressed concerns about the noise level and the ice maker's performance, with a few also noting issues with condensation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage capacity
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Lots of room. Love the ice maker, easy to remove and replace container.
I would recommend this to a friend - Pros mentioned:Design
Best Fridge and Brand!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this fridge, it’s designed very well
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice refrigerator. However during installation the water line was kinked. It took awhile to get the line replaced and to be able to use the ice and water dispenser.
I would recommend this to a friend- Pros mentioned:Storage capacity
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator. We love it! Lots of room, we really liked the layout
I would recommend this to a friend - Pros mentioned:Overall performance
KitchenAid refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and futures. Outstanding best buy customer service and delivery
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator. Looks great and roomy. This is our best refrigerator yet.
I would recommend this to a friend - Pros mentioned:Design
Best-in-class fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and modern design, with the functionality of best-in-class of fridges. Highly recommend.
I would recommend this to a friend Disappointed with Best Buy not the fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review the product because the one delivered to me was damaged. I then spent hours and hours on the phone being tranferred from one customer service agent to the next. I based my purchase on its ability to be delivered before Christmas yet when I refused the damaged unit, the next available delivery date was Feb 1. This was completely unacceptable and there was not one person that could help me resolve the issue. Best Buy has the absolute worst customer service i have EVER experienced. You could not talk to anyone directly... you call the store and it routes you to the international call center and those folks are useless. Not sure if I will ever be back and I'm more than happy to share my experience over and over again! Do better Best Buy!!! So disappointing.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello MeganS, we are sorry to hear about this concern with your Refrigerator. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Design
Nice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sleek and smooth. Love the handles plus there’s tons of freezer space.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this KitchenAid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this KitchenAid. I'll never buy another brand. Closest thing to commercial quality
I would recommend this to a friend - Pros mentioned:Size
KitchenAid refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious!…………………………………………………………………………………………….
I would recommend this to a friend Great Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a regular Best Buy customer. We have purchased from the Durham location for many years. We enjoy working with Brian. He is friendly, knowledgeable and eager to take care of his customers. We walked in and requested to work with him. Amazing service.
I would recommend this to a friend- Pros mentioned:Overall performance
My Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Everyone who comes to see me remarks on the beauty and perks that it has
I would recommend this to a friend - Pros mentioned:Design
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, looks nice. Has nice features. Measure fill is cool. All good things.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is perfect and changes the look of the whole kitchen
I would recommend this to a friend KitchenAid refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator, we love it! Great price, Best Buy is the best warranty in the business! Very happy!
I would recommend this to a friend- Pros mentioned:Overall performance
Top Quality Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and right away felt its performance! I’m so glad I made this purchase.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker still has problems… very difficult to fix ice maker problems due to location and engineering.
No, I would not recommend this to a friend refrigerator 3 stars. service 3- stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well nothing was put together inside they left cardboard and plastic inside, that has never happened before with other refrigerator delivery from any other company I have had ever! though the refrigerator is nice the inside parts are light plastic can easily be cracked. so far so good on how it works not to crazy about the weird ice cube shape. Paying to haul old one out was new too. Never was charged to haul old one away. would not buy another item from Best Buy again.
No, I would not recommend this to a friend- Cons mentioned:Ice maker performance
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine kept on breaking till it got replaced.
No, I would not recommend this to a friend