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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $2,145.99
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The comparable value price is $3,699.99

Customer reviews

Rating 4.3 out of 5 stars with 489 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 27 Cu. Ft. French Door Refrigerator as spacious, with ample storage, and having a well-thought-out design. They appreciate its high-quality build, efficient ice maker, and adjustable shelves. However, some customers have expressed concerns about the noise it makes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 489 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge. The only down side is the light in the freezer. It is good for the top drawer, but there is no light for the bottom freezer drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing the service was amazing and the whole experience was amazing. They walked through everything with us like true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Love the look the quality and the large interior. Great ice maker that doesn’t take up space inside. It hangs on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator a few weeks ago and are extremely happy with it. It's beautiful inside and out and was everything we expected. Great value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst Refrigerator Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Refrigerator Ever. We purchased in July 2023 and have had nothing but problems with the ice maker. The water line keeps freezing and the ice maker will not work. We have had multiple service calls and they cannot make it work. The technician says that its a bad design. Biggest regret was buying this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Stuff happens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one leaked from the water filter feed line. 2nd one works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the product, I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one I received worked less than 24 hrs . Best Buy sent a new one out and it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. We picked this larger one due to the water and ice on the front door, and the room inside is great. Very happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor workmanship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawers are scratched and damaged. Took 2 day long hours of phone calls to reach anybody.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected. My family loves it—perfect transaction from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious live this refrigerator would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and support. Would highly recommend our salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was scary because it took a second to get cold but i was so happy with this purchase definitely a game changer for me Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage they are not fixing my fridge had to buy a new one from another company that would service. Fridge went bad on day one and best buy wont do anything. Im contacting my local media

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook at https://tinyurl.com/KitchenAid-Facebook or Instagram at https://tinyurl.com/KitchenAid-Instagram We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    RonH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beauty outside. Well designed inside. Quiet. Good ice maker. My worry is durability, based on similar model we had to replace with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife,so I am a happy Husband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been savings for a great refrigerator and we didnt get disappointed. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to clean, modern looking, very quiet, odor control, has many compartments, easy to keep organize, freezer is good size and easy access

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent ice maker issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge but I’ve had it less than a year and have had to replace the ice maker twice already and if it wasn’t under warranty it would be a $400 repair. If you get this fridge I very highly recommend the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Beautiful Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process in the store was easy. Trying to get it delivered is another story

    I would recommend this to a friend
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