Customer Ratings & Reviews
- Model:
- KRFF577KPS
- SKU:
- 6534858
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 27 Cu. Ft. French Door Refrigerator with External Water and Ice Dispenser, especially its overall performance, ample storage capacity, and appealing design. The refrigerator's size and lighting are also well-received features. However, some customers have expressed concerns about the noise level and the ice maker's performance, with a few also noting issues with condensation.
This summary was generated by AI based on customer reviews.
Included in a Class Action Lawsuit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has a design defect, well known problem with the condenser freezing over due to a design defect. It also has a hard time cooling. After the warranty it will most likely have issues as it did with mine and with many others, so much that it is being included in a class action lawsuit. It looks nice but that is all.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Piece of garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in Feb of 2022, before the end of the month it completely stopped working. Best buy was kind enough to replace it. Now 20 months later the mother board is fried causing loss of everything on the fridge and KitchenAid wont do a thing. $2000+ paperweight in my kitchen.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Brock. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
A disappointing purchase and an expensive mistake
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a $4,000 fridge that barely operates the door dispenser. I had to hook up a wireless switch to reset all the time. Mostly because any static you have on you is likely to kill the electronics.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, JohnM. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
BEWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST fridge in the market. Crashed after less than 2 years of use. Kitchenaid representatives are no help in warranty coverage and do NOT get in a hurry to "help" navigate a fix. DO NOT recommend this product or brand AT ALL. 0/5 stars.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Failed in 15 Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already failed after 15 months. Needed $460 repair already. Poor quality.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
