Customer Ratings & Reviews

Beautiful quality appliance but was initially noisier than other refridgerators I've owned. Initially it was making a loud irritating noise after doors had been opened for an extended time which I believe was the compressor running continuesly. I was able to quite this noise after removing the front floor panel and gently adjust the coils slightly. They had possibly been jarred out of their proper position during shipping. We have the full line of this Kitchenaid appliance (dishwasher, oven/microwave combo, cooktop & vent hood) for over 5 years with no problems or complaints. We finally got around to purchasing the fridge about a month ago. Hopefully the refriderator will give us the same results.

Love my new fridge. It is so bright you can find things in it. The water dispenser is amazing, you can set how many ounces you need and it does it for you, it also fill really fast. Its capacity is a lot more than my old one but doesn’t take up much more space. The delivery crew was efficient and professional.

This is a good build model with very well designed compartments. One of the best features is the water filter that has a long life and is very safe for a community with aging pipes. The ice maker is only productive enough for two people on a hot day, though.

We bought this refrigerator to replace a 15 year old Whirlpool refrigerator that served us well. The updated design of this new KitchenAid is outstanding. This refrigerator holds A LOT. The pictures on the website don't illustrate how deep the door shelves are. Very happy with this refrigerator. Solid design and manufacture.

The refrigerator is a very good system, only had a couple minor issues with it. The ice and water dispensers are a bit noisy. However nothing that any other unit doesn't go through.

Not happy with Best Buy! We waited two weeks for delivery of our new refrigerator and when it got here it was damaged. When they told me it would be another two weeks to get it, they assured me that I would receive a discount for the inconvenience. That never happened and we aren’t sure we got the refrigerator we bought and paid for over a month ago and never did get the compensation that they promised. When my wife called to complain that the refrigerator was not balanced they said was it within 15 days, which totally took her by surprise! It was within the 15 days, they sent her to the Geek Squad and then put her on hold for over 10 minutes, she got upset and hung up. Long story short, they never called back and we don’t think we got the right refrigerator as it doesn’t have the marinating tray. Now to top it off it’s on sale for 800.00 less than what we paid. Is the refrigerator we got a unit used to be a cheaper option for a sale price??? Really not a happy client. I spent close to 10,000.0 dollars and we are disappointed in what has happened. I will probably never darken their doorway again.

I have this unit for 2 weeks already, and I not having have any issue. It is much better than my old 5dior fridge

Fridge is great . A lot of room. Does make a small humming noise

Excellent product reputation and initial performance; efficient installation team.

Obsessed with this fridge! We love kitchenaid products so it’s no surprise we love our fridge. The ice maker keeps up and the measure counting feature is a favorite in our house.

Very nice refrigerator looks good our New Home. I know We made a great choice.It’s very spacious in side,& have the right amount of separate compartments.

Love everything about this refrigerator. Well lit interior and shelf’s easily adjust if needed. Vege drawers are roomy and keep produce at optimum temp so they last. Quality too to bottom. Great tasting water and ice thru the door. Matches my double ovens too!

Perfection in the washing machine. I love my new purchase. I recommend it 100%.

Would not recommend. Makes strange noises that come on and off. Also, will freeze some of your foods ( produce and eggs) if they are placed against the walls and back of the refrigerator (especially on top shelf). I have turned down the temperature and it still happens. It is a good looking appliance and I like the arrangement of the compartments and drawers.

So far, the new refrigerator is working very well. We are pleased with the way it makes ice with little noise. The drawers all work well and hold more items than our previous refrigerator. High quality.

The refrigerator is great but I will never buy a major appliances from Best Buy along the install and delivery company is the same

Refrigerator arrived on time and Installation was completed in approx 2hrs. To date, refrig performance ok and presently am satisfied with operation. Am disappointed in no operation manual was provided! Unable to obtain Manual and required to download online. Unsatisfactory!!!

Replaced a 25 year old refrigerator and very happy with my decision. I had several issues with newer thick door refrigerators and this is the only one which fit my space.

The kitchen aid refrigerator i purchase has ample storage and a great design. Perfect fit for our home.

Best fridge ever, very spacious, I’m very happy with my choice. I love the design.