Customer Ratings & Reviews

I love it! It bakes 3 racks of cookies evenly. All cookies were perfect. I can put stuff on all racks at same time nothing burns . Nice oven lights makes it easy to see inside. Racks are super smooth. It was more expensive than cheaper models but it is so worth the extra . Large window to see . Beautiful

Love the look inside(blue) and out (s/s) easy programming and all the racks it came with. Just wish they were coated racks.

We got our KitchenAid oven delivered just before Thanksgiving. We were limited to 27" oven, but there is so much space. each oven has 3 racks. And we wanted BOTH ovens to be Convection ovens. Love the thermometer that measures internal meat and cooks accordingly.

I believe I have a second defective oven. First one came in dented and with an electrical problem. Second one seemed fine until I used the self cleaning oven. The entire glass is brown and gold stained. My glass wasn’t even soiled or stained. My new oven looks horrible. I couldn’t call on New Years Day, however I will reach out today. This has been a horrible experience. I lost $900 worth of food for a very special catered dinner. I was offered a $350 gift card which was never sent. I had to call and only then did they realize it wasn’t mailed. This is not the way I’m used to working. It’s been a disaster.

With intuitive touch controls, this double convection wall ovens unit provides excellent, even heating. My family's especially impressed with the fine baking results. The large windows and very bright interior lighting make it easy to check on progress without having to open the doors.

Easy to buy with Best Buy; Easy to schedule install; Installers sent a pre-install checklist to ensure that moving equipment would work smoothly; they came on time, finished the installation and cleaned up and left to the best of their ability. Very satisfied with Best Buy's product support, installation and buying experience! We purchased the Kitchen Aid double wall oven that was an exact replacement for a 30 year old JennAir. The new appliance had to be shimmed and adjusted against the old opening in our cabinet.

The oven performs extremely well in all respects. Unfortunately the oven originally delivered was dead on arrival and had to be replaced. When we reported the problem to KitchenAid they said they could quickly remedy it by sending their local technicians out to swap off control panels/sensors. Then a few days later they told us those parts were on back order and might not arrive for 21 business days. Best Buy agreed to exchange the unit but because we were beyond the 15-day return window we were charged a separate installation fee. In sum, fine oven but dubious quality control on Kitchen Aid’s part.

Love my new ovens. There is a learning curve because convection is new for me but there is a feature to convert a recipe to convection built into the control panel. Yeah! Still discovering all the features.

It’s a beautiful appliance, works fine. Only complaint really is how long it takes to preheat. It’s a little ridiculous.

I love this oven. It's easy to use and looks great. The large windows allow you to see what's going on with whatever you are cooking without opening the door. The triple racks are very handy.

These ovens are amazing. They come with racks that glide in and out. Nothing like my old oven, where sometimes spills happened just pushing the rack in. The blue interior is wonderfully lit. The ovens have consistent heating temps. I'm still getting used to the many operation choices but I'm getting more proficient quickly. The ability to upper bake and lower broil simultaneously allows for quicker meal preparation. You can use convection cooking and electric cooking independently in each oven. I've wanted double ovens for a long time and I'm very pleased with my KitchenAid selection.

There are only a few (minor) complaints: 1. when you open either oven door, BOTH oven lights turn on 2. when you use convection modes you are ALWAYS asked two questions: First, do you want to convert the recipe temperature (1 = Yes, 2 = No), and Second, would you like Rapid Preheat. It's tedious to answer, especially because non-convection modes do not ask. Too bad you cannot configure the oven to turn this off. 3. the lowest temperature you can set is 170, which is a little high for plate warming. On the upside, baking/broiling performance has been great. I haven't used the cleaning cycle yet, but the oven cleans up nicely with just a sponge so far--I guess I'm not very messy!

Beautiful oven. Just learning how to operate it as some controls are a little different. I just had it self clean. The glass part does not clean well unfortunately. Other than that, I love it.

Have only had the oven a few weeks but very happy with it. Very quiet while heating, registers when you put the food in the oven and marks the time on the display. It also will convert a recipe to convection for you. Best Buy was the only store with this 27 inch oven in stock and was able to deliver it within a week.

So far, fantastically well! We have been busy trying old recipes and a couple of new ones. For Thanksgiving we roasted a rear pig leg and it turned great. The ovens are very quite and so far everything we have done has turned out nice. One thing that I wish was different, is the Timer Alarm. It is a nice tune, but it is soft and sometimes hard to hear. I haven't look into the manual yet to see if it can be turn up to a higher sound volume. Besides that, so far so great!

We are very pleased with this oven. The controls were difficult in the beginning, in fact, we are still learning new features, but once you learn them, they are convenient, accurate, and give you many options. We have baked, used convection, and broiled and are very pleased with all. The installation was easy. It is heavy, so it took both my husband and son to lift into position, but after that, the install was as simple as plugging in because an outlet already existed from the old oven we removed. My husband had to increase the opening with a long router bit, but it wasn't complicated. The look is beautiful and sleek.

Great product and thrilled with quality. The oven convection feature is what we preferred, and this feature is on lower oven as well.

So far so good, still getting use to this lovely new oven

I absolutely love my double oven! It is wonderful to have the extra space inside and the option of cooking two things at different temps at once.

We just replaced all of our major appliances with stainless steel. We had an older black Kitchenaid 27 inch double oven and replaced it with a new stainless steel Kitchenaid 27 inch double convection oven and it is great. We also replaced our LG black dishwasher (which was very quite but would not dry plastic items in the upper racks because it did not have power drying). This Kitchenaid Dishwasher is just as quite but it will dry everything. Best dishwasher and double oven we have even owned in 50 years. Would have bought a Kitchenaid Refrigerator but the Whirlpool French door 25 sq ft model was half the price and basically the same (Whirlpool builds Kitchenaid).