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Customer Ratings & Reviews

Your price for this item is $3,779.99

Customer reviews

Rating 4.6 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 248 reviews
  • Rated 5 out of 5 stars

    Very pretty with awesome gliding racks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had it very long and installation took some modifications, but it is beautiful. We haven’t tried all the features, but what we have tried works well. I love the blue interior and the gliding racks. So far so good. A little pricey so I waited for a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 4 out of 5 stars

    Great Stove, Confusing installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven. Some reviews talked about excessive heat coming out the bottom of the oven.. Nothing worth talking about. Lights inside are awesome. First time cooking with the convection and love the way it chars meats on broil convection. Very easy controls. Installation was a bit of a nightmare. Stove comes with a 10 gauge whip that really isn't long enough to attach to a below stove box. I had to run a wire to the cabinet above. Also had questions about 10 gauge whip on a 40 amp service with a warning sticker saying ONLY USE 8 Gauge wire.. Got ZERO help from Best Buy, Kitchen Aid wasn't much help either. Found it's ok through online forums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baker approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my purchase of the kitchen aid double ovens! I am a baker and I can fit a total of 6 cookie sheets at once with an even bake throughout. Not only are they beautiful but they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into current house almost two years ago and it came with a Kitchen Aid 27" double oven. Quit working right before Thanksgiving and while we tried to fix it, the 30 year old oven was adamant on staying broken. Bit the bullet and ordered this new KitchenAid oven and so far it's been fantastic. Installation was done through BestBuy and went very smooth. So far the oven seems to work flawlessly and while it wasn't cheap, I'm glad we made the decision to get the new one. Wife is much happier now that she has an oven, and of course that makes my life infinitely better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Aid Double Built-in Oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen aid build in doubleoven. Its attractive and is nice. However, we've noticed it seems to take longer to cook things than what the recipe states. We didn't have this issue with our old kitchen aid oven.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Ease of use

    Rated 5 out of 5 stars

    Excellent ovens for the home cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With intuitive touch controls, this double convection wall ovens unit provides excellent, even heating. My family's especially impressed with the fine baking results. The large windows and very bright interior lighting make it easy to check on progress without having to open the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Set up

    Rated 5 out of 5 stars

    Easy-Peasy - Buy, Schedule, Install and Cleanup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy with Best Buy; Easy to schedule install; Installers sent a pre-install checklist to ensure that moving equipment would work smoothly; they came on time, finished the installation and cleaned up and left to the best of their ability. Very satisfied with Best Buy's product support, installation and buying experience! We purchased the Kitchen Aid double wall oven that was an exact replacement for a 30 year old JennAir. The new appliance had to be shimmed and adjusted against the old opening in our cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen Aid 27” double convection oven

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent oven . The Best Buy installation was right on. Very satisfied with Best Buy support . Operating the Kitchen Aid oven is very simple ! Completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful oven, preheats slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful appliance, works fine. Only complaint really is how long it takes to preheat. It’s a little ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It bakes 3 racks of cookies evenly. All cookies were perfect. I can put stuff on all racks at same time nothing burns . Nice oven lights makes it easy to see inside. Racks are super smooth. It was more expensive than cheaper models but it is so worth the extra . Large window to see . Beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look inside(blue) and out (s/s) easy programming and all the racks it came with. Just wish they were coated racks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double CONVECTION oven 27"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our KitchenAid oven delivered just before Thanksgiving. We were limited to 27" oven, but there is so much space. each oven has 3 racks. And we wanted BOTH ovens to be Convection ovens. Love the thermometer that measures internal meat and cooks accordingly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective glass on new oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I have a second defective oven. First one came in dented and with an electrical problem. Second one seemed fine until I used the self cleaning oven. The entire glass is brown and gold stained. My glass wasn’t even soiled or stained. My new oven looks horrible. I couldn’t call on New Years Day, however I will reach out today. This has been a horrible experience. I lost $900 worth of food for a very special catered dinner. I was offered a $350 gift card which was never sent. I had to call and only then did they realize it wasn’t mailed. This is not the way I’m used to working. It’s been a disaster.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello DebbieBonelli, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you KitchenAidBrand

  • Pros mentioned:
    Convection, Design, Ease of use

    Rated 5 out of 5 stars

    Simple Install, Great Cooking, and Sleek Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this oven. The controls were difficult in the beginning, in fact, we are still learning new features, but once you learn them, they are convenient, accurate, and give you many options. We have baked, used convection, and broiled and are very pleased with all. The installation was easy. It is heavy, so it took both my husband and son to lift into position, but after that, the install was as simple as plugging in because an outlet already existed from the old oven we removed. My husband had to increase the opening with a long router bit, but it wasn't complicated. The look is beautiful and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design

    Rated 5 out of 5 stars

    Beautiful Convection ovens with proof setting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful ovens. Love the blue interior, huge windows and pull out racks. This replaced a 25 year old Jenn Air and the difference is 100 times better. Both ovens have convection and there is a proof setting for bread makers. Could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Design, Ease of use

    Rated 5 out of 5 stars

    The best oven we EVER owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This double convection oven is the best oven we have ever owned. It cooks evenly and cleans easily. It is beautiful inside and out. The touch controls are easy to understand and operate. BOTH ovens are convection! It has a total of 6 heavy duty racks (3 in each oven) and one in each oven is ball bearing slide out! That makes it very easy to remove items from the oven, or check to see how the cooking is going for those items that need to be checked for "Doneness". The inside of the ovens are a beautiful blue enamel finish which makes clean up a breeze. The elements are on top, leaving the bottom easy to access and clean. There are two recessed lights in each oven, lighting from the side with no shadows. We simply love this appliance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features, Set up

    Rated 5 out of 5 stars

    Happy with ovens after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works well so far after one month of somewhat limited use. This is a replacement for a 20+ year old Dacor double oven with failing electronics. The cabinet cutout fit perfect even though the delivery installers would not install because their product specs called for a different size cabinet opening. Easily installed myself with one helper using included instructions. Quickly refunded for installation fee. Wall over designed with a circulation fan vented at bottom front into kitchen. Unit doesn't come with an optional fitting for an outside vent? A selectable vent would be ideal for summer vs. winter cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convection conversion feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this double oven. Convection works perfectly. It makes the conversion automatically. It's really pretty and the glass is a great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great- install was seamless- we love the way it cooks and also how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Convection, Features, Set up

    Rated 4 out of 5 stars

    Good Oven with a few minor disappointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ovens were purchased to replace an older Kitchenaid oven that could not be repaired. After installation, noted that the doors don't quite close flush ( looking from the side of the unit the top of the closed doors are not flush with the door or frame above it). According to BestBuy Sales, this is apparently "normal" for Kitchenaid/Whirlpool but not for some other manufacturers. Also, the units seem to take longer than the old ovens to heat up. Ovens work fine and the convection conversion feature is nice. BestBuy installation contractor was very good, actually early for appointment, worked quickly and competently. See attached photo.

    I would recommend this to a friend