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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,754.99

Customer reviews

Rating 4.2 out of 5 stars with 73 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 30" Built-In Gas Cooktop's five burners, ease of use, and sturdy, easy-to-clean grates. Many appreciate the cooktop's sleek design and high-quality knobs, with some specifically mentioning the illuminated knobs as a useful feature. The stylish appearance is also frequently praised. Overall, positive feedback focuses on both functionality and aesthetics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Burner count, Design, Ease of use

    Rated 5 out of 5 stars

    Great gas stove, highly recommended!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid 5-Burner Gas Cooktop is an exceptional appliance that provides excellent cooking performance with its 5 high-performance burners. The cooktop features a durable, cast iron grates that are not only stylish but also practical, as they provide a stable cooking surface for pots and pans. One of the standout features of this gas cooktop is the Even-Heat™ technology that ensures heat is evenly distributed across the cooking surface, resulting in perfectly cooked food every time. The powerful burners heat up quickly, and the precise temperature control allows you to cook your food at the perfect temperature. The cooktop is also easy to clean, with its seamless, one-piece design and its stainless steel finish, which is resistant to fingerprints and smudges. The burners are sealed to prevent spills and make cleaning up spills a breeze. Bestbuy Total Tech installation was great with the stove. This is a great upgrade to our kitchen. Highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Manufacturers defect??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the stove top operates well, it’s been very difficult to get a hold of the appropriate people to determine if there’s a defect in the printing on the stovetop. I’ve had it replaced 3 separate times and all batches from the Best Buy warehouse arrive where you can barely make out the indicator writing. All the installers agree it appears to be a defect and will notify the warehouse to bring a new stovetop that’s not affected, but sadly, that information appears to never get to the right person. I’ve called endlessly and been on hold for hours and people say they put in the notes to check with Kitchenaid to see if this is a defect, but no one follows through. I’m very disappointed in the customer service so far, with Best Buy and the follow up that’s necessary to figure out what’s wrong with this stove top. The lettering shows to be BLACK in all online photos, but when the product shows up here, it appears to be in silver printed on stainless so it is impossible to read unless from a diagonal viewing. Pictures posted below.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Burner count

    Rated 5 out of 5 stars

    KitchenAid 30" Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes your remodel look fantastic! Control knobs feel very good and solid and the lights give the cooktop a great look. The option of flame types for burners is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Ease of use

    Rated 5 out of 5 stars

    Excellent cook top!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cook top! We purchased the 30” cook top for this kitchen due to the counter space. Easy to clean and all the burners do what they are supposed to do. Excellent cook top!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit bent and Best Buy will not help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and had to wait on gas company to install. When it was put in counter noticed it was severely bent and does not sit flush. Best Buy will do nothing because past the 15 days.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Neveragainbestbuy, thank you for your review. We sincerely apologize for the concerns with your Cooktop and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Appearance, Burner count

    Rated 5 out of 5 stars

    "KitchenAid 30" Gas Cooktop – Stylish, Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this KitchenAid cooktop for about 3 months now and I love it! The stainless steel finish looks modern and high-end, and it's really easy to clean. The burners are powerful and evenly distribute heat, which makes cooking so much smoother. I especially like the central burner for larger pots. Installation was straightforward, and it's been a reliable upgrade to my kitchen. Highly recommend if you're looking for a built-in gas cooktop that performs well and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Grates

    Rated 5 out of 5 stars

    fabulous gas cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow...just installed the new Gas cooktop. This thing is amazing. It replaced the old GE, both are 30" but this looks like a 36 when installed. Dual burners on two and the knobs light up when the gas is on (good thing for us oldtimers). Grates are heavy, really heavy. Finish is georgeous, burner control is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Grates

    Rated 5 out of 5 stars

    Best choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This cooktop has everything, lighted knobs when in use, We've used the griddle to fry eggs, saute vegetables and pancakes. Awesome. The grates themselves are heavy enough that they don't slide around and the burner in the middle is the largest so it works well with big pots. We looked a long time for the right cooktop. We got the right one!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Burner count

    Rated 5 out of 5 stars

    Cost effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with a KitchenAid appliance package in upgrading to stainless steel. We saved thousands (vs. going after a Viking or JennAir package), and we're very pleased with this particular purchase. It has many options on the range for various pots & pans you'd use, e.g. burner size (5 different options). Plus, it's a beautiful range in appearance. We also read reviews where the KitchenAid brand is more 'reliable' than the Vikings, and you'd get faster/better service if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Grates

    Rated 4 out of 5 stars

    Solid cook top, sharp updated look for any kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice five burner for a 30 inch area, retro install a little dicey, you will need a good plumber to install the gas regulator. Cooking grates easy to clean and radiate even heat.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Grates

    Rated 5 out of 5 stars

    Very stylish with great cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop looks like a very professional grade. Definitely updates to a gourmet look. The different burners aid in a variety of cooking temps and times. The grates are very substantial and gourmet-looking but are heavy to move when cleaning, etc. which could be a concern for some but most likely not most users. The griddle is a fun and functional accessory. So glad we picked this cooktop. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new stove top looks great in our kitchen and very happy with all its features. The lights on the knobs is an added value.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count

    Rated 4 out of 5 stars

    Pretty nice burners

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Cooktop, it has 5 burners with different sizes and flame potency. The only thing that didn't last long enough was the griddle as it started pilling a couple of months after use. But the cooktop is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Burner count

    Rated 5 out of 5 stars

    Great Cooktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a gas cooktop before, but I will never go back to electric again. I love the 5 burners. I use the power, fast boil burner a lot. The knobs are beefy and we live that they light up when the burners are lit.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Burner count

    Rated 5 out of 5 stars

    Cook it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to our renovation. Stylish. More than functional with the fifth burner and optional grilling plate. We are enjoying our cook too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a nice cooktop however, if any water splashes onto the burners during cooking it leaves a permanent discoloration on the burner caps. The stainless steel is extremely hard to clean as the surface is like extremely rough sandpaper. I had to replace the cooktop within one month of install because it leaked gas. Consequently I was with out a cooktop for two weeks including Thanksgiving while waiting for a replacement. I would get a different cooktop if I wasn’t constrained by size cutout because of being an older home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COOK TOP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PERFORMANCE, EXCELLENT, EASY TO OPERATE, ELEGANT LOOKS, VERY NICE

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Grates

    Rated 5 out of 5 stars

    Great cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful addition to our kitchen. All five burners have different functions. The knob lights are great--just this morning, the light told me I hadn't turned off a burner completely. And the grates are stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cooktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stovetop works well and is easy to use. The grill that comes with the stovetop can be easily removed and washed. The only negative is that the controls often become hot from the front burners.

    I would recommend this to a friend
  • Pros mentioned:
    Burner count

    Rated 5 out of 5 stars

    Love this cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cooktop. Best provided me with a consultant and a team of installers that made the installation to a new product a breeze. I really like the large burner in the center. My controls were on the side on my old 30". This design with controls at the bottom seems to give me a lot more cookspace

    I would recommend this to a friend
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