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Customer Ratings & Reviews

Your price for this item is $2,249.99

Customer reviews

Rating 4.3 out of 5 stars with 39 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 30" Electric Cooktop's ease of use, downdraft feature, and overall performance. Many appreciate its sleek design and modern look. However, some customers have expressed concerns about the cooktop's surface being prone to scratches and the glass top's susceptibility to damage. The quality of the glass top is a point of contention for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cooktop that performs like a champ

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Cooktop, high quality and super easy to use, fan is silent, the only down side is that this unit was in back order mine took four months to get it. otherwise great, happy wife, life is good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop works great. Heats up very fast looks sleek and profesional.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Installed Stove Top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good. It works, And it fit on the first try.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stove stop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this stove before and it works great lasted almost 2 decades

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s ok. It looks nice but it’s somewhat difficult to clean, especially around the nobs. The downdraft sounds louder than our old cooktop but is way less powerful. It heats up great and it’s easy to cook on. The biggest issues we had were around the way Best Buy handles installations. Otherwise this cooktop is just ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Downdraft, Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed myself with no problems. The unit works as advertised. We enjoy the downdraft part as the unit we replaced, the downdraft was broken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen Aide Cooktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent. Easy to use -- even heat. Heats up fast. Down draft is great.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and looks very nice. It really looks elegant but the cooktop is very easy to scratch even though I was very careful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great cooktop, but BB dropped the ball on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great and deserves 5 stars. Best Buy canceled my delivery appointments at the last minute many times and it took about 6 months to get this to me.

    I would recommend this to a friend
  • Cons mentioned:
    Surface quality

    Rated 1 out of 5 stars

    Disaapointed with quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have this cooktop replaced 2 times. The glass kept lifting from the corner. I have read about manufacturing problems with Kitchenaid recently. Will be replacing with Jenn Air on the next round.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Good product. Lousy install interaction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a replacement of similar KitchenAid. I really prefer gas to electric but, that is not an option in my kitchen. The install company was a rip-off - con. They charged me an additional $150 for the exhaust hose from range to exhaust. Took them all 3 minutes to connect a $25 dollar part. Never use Lone Star Installers for your products. Your customers will be upset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new cooktop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love our new cooktop. The installation went well; and it is very efficient. Very pleased with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases. We love cooking with it. It’s the perfect match to our new double oven. A special thanks to Gina for recommending it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    KitchenAid - 30" Electric Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience!!, enjoy the new look of the kitchenAid

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    heat in the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect, delivery was perfect and ordering process was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cooktop was 10 years old and this new cooktop is terrific. The down draft is so much better than my old cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen Aid is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this cooktop!! Its easy to use and very easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    lkropp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of stove top !!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy To Clean Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great choice in this one. Easy to clean surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought the new one but it was defective. They hauled off the old one with no issues.

    I would recommend this to a friend