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Customer Ratings & Reviews

KitchenAid - 36" Built-In Electric Induction Cooktop - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 35 reviews

  • 20%
89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 35 Reviews
  • Rating: 1 out of 5 stars

    Scratches & Terrible Customer Service

    Posted
    John

    Extremely disappointed. This unit surface scratches just by using it. The glass surface does not appear to be manufactured correctly. Called KitchenAid and they're not willing to do anything. How can a cooktop that comes in direct contact with pots scratch so easily? I'm using brand new Al-clad pots. KitchenAid's first response was the pots are made of the wrong material (Hard Anodized Aluminum) and that's what is causing the scratches. Checked the pots and the bases are made of Stainless Steel which they recommend. Now KitchenAid changes their story and says the pots are "curved" and that's what's causing the scratches. Use and care guide says nothing about curved. How is a flat stainless steel surface curved and causing scratches? Very sad that KitchenAid doesn't back their product and changes the story to hide from the truth. These pots are designed for induction stoves and conform to their use and care guide. Will never purchase KitchenAid again. I'm sorry I just spent $15K on products a company does not back. A company that changes their story to screw the customer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Friggin Awsome!!

    Posted
    KitchenAidFanboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I can’t rave enough about this cooktop. Sleek, easy to operate, easy to clean. I had read a lot about how fast it can bring water to a boil, but dang! The very first thing I did was to test a 5qt. pot, and it was at a rapid boil in about 45sec. Baby bubbles started appearing after about 10sec. Be warned, this is not your traditional electric cooktop where you turn it all the way up and then bring it down. Cooking temps are very consistent. Keep this in mind when cooking with oils or frying. I love this thing! Induction is the way to go.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    works great but noisy

    Posted
    CHase
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    this thing works awesome and will boil water almost instantainiously, but it is pretty noisy. depending on the pan you use on it it it can be very noisy it is almost like the magnets art supper strong so they make noise when trying to connect to a pan. the noise also changes depending on how our led lighting is dimmed. overall works but wish it was not so noisy. had a technician look at it and they said it is normal. i worked at the melting pot for years with induction cook tops and those were never as loud as this unit is.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Purchase ever

    Posted
    NanaJEM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've been using a small portable induction burner for a couple years and decided to take the plunge to replace my old electric glass cooktop. This cooktop is amazing! So much more powerful than the stand-alone one I had. I love the two bridges, perfect when doing that big family breakfast over the holidays. This is as responsive as a gas cooktop and safer. It cleans up beautifully, much better than my old cooktop. Love the efficiency as well. There is a quiet hum of the motors when cooking, but it is not loud at all. Cooking is a pleasure again.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazing technology

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this because I saw it in the open item section and it fit my current setup. My old stove top had a crack in one of the burners and I didn't want to wait for it to stop working. Super fast cooking; you can boil water in one minute! I don't know if it's the stove but when you are using all burners at the same time it overheats and it shuts down. I don't do it that often and haven't looked into it but it's a major downside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great induction unit

    Posted
    GSDlover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    As a first time user of an induction countertop unit, I have been impressed so far. I switched from gas to induction and like all the safety features in place on this unit. You will have the expense of purchasing induction ready cookware which I had to do but it is well worth it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a good product

    Posted
    Disappointed

    Stopped working before first month of purchase ....Customer service is booked one moth in advance ( kitchenAid customer service) for repairs. Don't allow the brand to fool you. I will think twice before buying any KitchenAid product ever.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent results

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this as open box. Had to wait 8 months to install it hoping all the while that it was not a lemon. It works extremely well and makes cooking a joy. Slow simmers to super fast boiling water it does it all. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow

    Posted
    JJ11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I haven’t actually installed mine yet but use my cousin’s frequently. You will find yourself entertaining guests with the ‘how fast can you boil water’ trick! Seriously amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Kim1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far so good :) I love how it just heats up the pot that you are specifically cooking on. Good safety feature of an induction cooktop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very sleek looking cooktop

    Posted
    Lanette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This cooktop boils water fast! It does hum when you turn it on however, but it stops after a while. It looks great in my kitchen---clean and sleek. A great upgrade for us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooktop

    Posted
    Jessie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great induction cooktop. Unlike my last cooktop which wasn’t induction. I will never go back to anything other than induction. kitchenAid makes a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    so sleek

    Posted
    laura
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was a little bit worried when we bought this but I love the look of it and I really enjoy cooking on it now. I did have to buy new pans.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent cook top

    Posted
    Neil69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Needed a replacement for our old induction top. Like KitchenAid so bought this unit. What a difference, fast and simple. If you want a quality product then look no further.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    ctrain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Gorgeous I've only had it for about a week but so far I love it Large cooking services and very easy to use

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Boils water fast

    Posted
    Lancesag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Brings water to a boil faster than gas. Easy to control temp. Only 4 stars as it scratches to easily

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Breakfast lover

    Posted
    Becca012
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The double bridge makes cooking big pancake and bacon breakfast eazy ! Did have to go buy some new pans but it will be that way with any induction

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooktop

    Posted
    Kbpedd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Replaced my radiant heat cooktop this induction cooktop and love it for the safety of the kids and it heats so fast

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Slick and great looking piece

    Posted
    avopreludio
    • Verified PurchaserVerified Purchase

    I would recommend this cooktop to everyone. Very easy to use, great looking and scratch resistant, unless you really abuse it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seems cool

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Hope this works as well as we want it to when we eventually get it installed.

    I would recommend this to a friend