Customer Ratings & Reviews
- Model:
- KSGG700EBS
- SKU:
- 5732002
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Ease of Cleaning
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the 5.8 Cu. Ft. Slide-In Gas Convection Range, especially its ease of use, performance, and appealing appearance. Many appreciate the convection feature and sleek design. However, some customers have expressed concerns about the self-cleaning function, the difficulty of cleaning the stainless steel, and issues with the knobs and control panel.
This summary was generated by AI based on customer reviews.
Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KitchenAid has excellent quality appliances........
I would recommend this to a friendArrived damaged but I’m stuck with it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range arrived damaged. Damage was identified by installers before installing. Box was fine though so must’ve been packaged damaged from the factory. Huge, probably 6”x6” dent on front that sticks out beyond my cabinets, is obvious right away, not just a ding, it’s a dent. Only thing Best Buy offered me was a $200 gift card. So I’m stuck with a brand new, expensive range, that looks more beat up than my old one did. I’d recommend shopping somewhere different that understands delivering/installing a damaged product is not acceptable and should be resolved for the customer. I hope this doesn’t happen to you.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello Dani, thank you for your review. We sincerely apologize for the concerns with your Range and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Looks good, but quality is low.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hope this would be better quality, looks nice but you can notice the cheap production.
I would recommend this to a friendStovetop does not properly operate - stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this stove set it up and the gas burners on the stove work terribly. They burn way too high and the knob has no effect on adjusting the flame size. Yes, I calibrated them, or tried too and nothing worked. The kitchen aid support has been awful. They sent a local appliance repair company out twice and both times they were not able to fix this. The company has said they have had a challenging time working with kitchenaid/whirlpool as well. I bought this thing over a month ago and it is still is not working properly, and my best buy return window has expired. Overall awful experience. I should have stuck with samsung.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello consumer, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Great looking, great cooktop. AWFUL gas ovan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great, got I bought this oven for a great price and it was delivered with no issue. Now for the oven itself, I HATE it. The gas oven fluctuates about 90 degrees even after calibrating it it it’s max of 30 degrees above set temperature. Everything so far has taken 10-15 minutes longer to cook. LEARN FROM MY MISTAKE- buy the duel fuel. The gas cooktop is great. The gas oven is awful. I will be selling this oven and replacing it with a duel fuel range. After this experience it may not be a kitchen aid.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, Isaac. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/?hl=en We look forward to speaking with you.
Was a huge fan of Kitchenaid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is nice but my old Kitchenaid range was better in every aspect
No, I would not recommend this to a friendHavent recieved yet...sooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet here. Been waiting a bit. Pictures looked good tho
I would recommend this to a friend- Cons mentioned:Self cleaning
Great looking stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to be a self cleaning (steam) but it does not clean the oven at all, crappy job.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .MsDot, we’re sorry to hear of your dissatisfaction with your Aqualift® Cleaning Cycle. The Aqualift® technology is an alternative for customers that don't want to be concerned with chemicals or smell. It's designed to lift stains from the Oven and the customer can wipe them away rather than having them burned off. The steam created while using this cycle is meant to help release backed on foods, but some elbow grease may still be required. For especially stubborn areas, you want to saturate the area with Dawn Dish Soap and water solution and let it sit for up to 30 minutes. This may help get the grease adhered to the cooking surface off.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to heat up the oven but is nice looks great in my kitchen
I would recommend this to a friendI LOVE THE LOOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE KITCHEN AID PRODUCTS. KITCHEN AID IS KNOW FOR QUALITY
I would recommend this to a friendOn a second replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look but im in the second replacement and same problem the simmer function on the main/power burner doesn’t work properly. Will be the third time best buy send a replacement hopefully the third one does not have any pronlem. Very frustrating plus waste of time amd money since habe yi leave work to wait for the delivery
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hey ChristinaGonzalez, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You think you pay more for appliances and it’s not going to be a piece of junk. Installed it couldn’t figure it out said it didn’t work. Had to wait for another one. Bought extended warranty probably be using it. Have used KitchenAid for a while probably buy something else next time. The way they make appliances These days they all are made cheap And junky.
No, I would not recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for my daughter it had on sign a dent not as is I’m highly upset being treated like this been good customer I’m thinking of closing my acct. and won’t give nice reviews trust me
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Glass blew up!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass blew up inside of door while cooking after owning for only 8 months!! Had to get replacement from manufacture as it was a manufacture defect.
I would recommend this to a friendCame with missing parts..terrible appliance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible. Came with missing burner parts. Kitchen aid was no help they even came out but could not find the right replacement for the burner so my burner plates don't match. the black dots by the knobs started coming off after only two months. Very disappointed with Kitchen Aid as it is supposed to be a good brand. Shame on Best Buy for selling such garbage.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
- Pros mentioned:Appearance
A great gas stove.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new gas stove. It cooks beautifully and looks great!
I would recommend this to a friend - Pros mentioned:Performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it wife happy she’s love cook cookies for my lil girls
I would recommend this to a friend Low burners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range really disappointed us, the burners were low and did not do a good job of evenly heating the pots. Disappointed in the performance of the Simmer burner... Poor
No, I would not recommend this to a friendDANGER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. 2 stars because the simmer function is only on one of the 5 burners. Also, when using the simmer function and then lighting off the stove... the simmer burner has a tendency to go out and continuously just pumps gas into the house. This is very dangerous if not caught early and has happened many times and un-noticed until realizing my rice isn't cooked or smelling gas when entering from another room.
No, I would not recommend this to a friendbuyer beware!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE: DON'T BUY THIS HERE. WE FOUND IT CHEAPER ELSEWHERE. AND OUR "PERSONAL SHOPPER" WAS EXTREMELY RUDE AND MADE A LOT OF TROUBLE FOR US AT Best Buy AND GEEK SQUAD. WE WERE ELITE PLUS MEMBERS, BUT WE WON'T DO BUSINESS HERE AGAIN.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us, HappyChef. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.